Cute clothes but terrible customer service. I purchased a key chain that broke 3 days after I got it. I don’t live in Gig Harbor so don’t go to this store regularly. I called about the problem and was informed that accessory purchases are final sale. I told her the it broke shortly after I bought it. The manager told me that I should have brought it back within the week of purchase. Even then it would have been a «judgement call». Really? Cute items or not, there are so many choices out there I don’t need to be treated like that. No more Frankie’s for me.