Michael Flatley, DDS PS

I just moved here and this was my first dental visit since getting here. First impression was Barbara (I think this is her name) the receptionist on the phone who was so amazingly nice and helpful. She followed thru on calling me if they got a cancellation so I could get in another day. Really nice customer service. Got to the appointment and she was there and so nice and friendly. Dr Flatley is efficient, professional, explains everything, goes over all details, made sure I was comfortable etc… and my mouth felt so clean !! Theresa who also assisted and is the hygienist I think was a doll, and also did an amazing job. So the best dental experience you could have! and the office is very nice which is pleasant.

I had dental problems during pregnancy, I went to Dr. Flatley and had a wonderful experience. The receptionist was very helpful with getting me scheduled quickly, and getting all the paper work taken care of. Dr. Flatley was friendly and professional and my tooth was taken care of. It was an easy and pleasant experience from start to finish. I would recommend the clinic to anyone!

Dr. Flately is a great dentist. However, his receptionist — appointment rep is NOT a good representative for his office. She is condescending and argumentative if you need assistance with anything. She did it with our family and others when we were in office. We no longer see Dr. Flately due to this woman. What made us leave is seeing Dr. Flately witness how she treated an elderly woman who asked for some help with an insurance question… and got snapped at like the patient was an annoyance and waste of her time. It seems she runs everything and Dr. Flately has turned a blind eye for some reason. We have high regards for Dr. Flately, but his staff (front desk) needs to get some compassion and people skills.

Dr. Flatley is amazing! Fourteen Years ago my front teeth we crushed by a baseball, and they were never the same. I have had work done on them before, but after my visit with him they haven’t looked this good since they got shattered. Barbara could not have been more courteous and professional.
Thank you so much!!!

Best dentist in town bar none. I usually dread going to the dentist office but Dr Flatley makes the visit painless. I would of given 5 stars if it wasnt for the lady who bills you out/​makes the appointments. She is extremely condescending when it comes to making an app or god forbid making a change. Ive had to change appointments a few times and she made it seem like it was a huge inconvenience for her. Each time I requested a change it was a week in advance. Both times she made me feel stupid and said i need to make my teeth a priority. Im 30 yrs old lady and already have a Mother thanks. She tried to reschedule me four months after my initial appointment claiming they are closed Mondays and Dr Flatley works in Seattle every other friday. I dont know if this is true or not but I need more options than 3 days a week. I canceled my appointment and wont be returning too bad because Michael Flatley is a great dentist

Aloha kakou! I just moved to Gig Harbor two weeks ago. Then, last night, my lower molar cracked in half. The next morning, we drove around and found Dr. Flatley’s office and dropped in without an appointment. In spite of a full day’s schedule, Dr. Flatley was able to briefly examine me to assess my condition. His courteous staff were helpful and I was seen that afternoon. I was told my tooth had to be extracted and all procedures clearly explained. I was administered a local anesthetic and, honestly, never once was I in discomfort or pain. This was a potentially disastrous occasion that turned out to be pleasant, painless and worry-​free. Dr. Flatley is a wonderful discovery in my new home town! I highly recommend his services to this community!