Geno’s Giant Slice

I ordered a a pizza and a chef’s salad. The salad came with no cheese. I called to inform them of that. The girl said they could resend the salad. I asked they include one more dressing on the side. She said no she would only give me one. I was surprised by that. I had to think to myself this place is run by a bunch of teeny bops. It was still bad customer service. I think they need some grown up management there.

Awful. Quoted 60 minutes for our pizza, and hour and a half later it still was not here. Called and said it would be a few minutes. Won’t waste time or money again at this place.

Not at all authentic New York. Booths are all cut up. Food mediocre at best. Like many others, I wanted to like it, but couldn’t.

I got what was expected.
They advertise low cost items and for the money that you pay you get decent food.
I got a large 3 topping pizza and wings for $ 16. I’ll get 3 meals out of it, so it’s a decent deal.
The food is not bad, it’s not Rosati’s, but I didn’t pay $ 30 for the same size pizza either…
I gave 4 stars because I order extra sauce and certainly did not get extra sauce, that happens everywhere though.
It seems I am doomed to 2 things when eating out: raw hamburgers and no extra sauce on pizzas, lol.
I will go here again, hopefully get my sauce next time. :)
Give Geno’s a try, you might like.

Dear Geno’s,
We were saddened by the half burnt pizza with a ton of air pockets and hardly any cheese. The picture shows our «extra» meatballs… we’re still waiting for them. If you take over an hour to deliver then I expect a pizza that’s pretty close to perfection. I was so happy the first time we ordered but sadly we’re now beyond disappointed!
Please have someone do a quality check before you deliver food to someone’s table or home!
Sincerely,
No longer a Loyal Customer!

Great delivery! We like the pizza and wings! Get the extra extra large, it tastes the best! With a side of zub sauce, it’s yummy!

It was 20 minuets before they closed and Brianna gladly welcomed us in. The pizza was finished fast and it was very delicious. When we finished, Brianna once again showed her courtesy and got us a to go box and showed our way out without one comment about how we stayed five minuets later then the closing time.

Prices were very good. I got a large pepperoni 14′ pizza for 5 $ and it was very good. The staff was extremely nice and service was excellent. Would definitely recommend a pizza night at Geno, s.

Wanted to like this place. I really did. Unfortunately, it is not to be.
Ordered a Steak and Cheese with no lettuce but with everything else. Was told it would take 10 — 15 minutes so I went outside to make a few calls. Went back in and the sub was ready. Drove home and opened it up. What I found was a 7″ long bread with barely anything on it. Too boot, it didn’t even look like a steak and cheese with mozzarella. As you can see in the picture «Steak and cheese 1» the one with the tape measure, this had some orange stuff on it, raw onions and nothing else. Moreover, look at how little meat there is on this thing. I mean for $ 7 plus tax, there should be some substance to it. And what is that orange stuff!
I decided I did not want to eat this and wasn’t about to toss away $ 7.50. So, I went back to restaurant with orange sub in tow. Got to the counter and the young lady said, «Oh, you had the steak and cheese and go the wrong one. Sorry about that.» At least she apologized. Took the new sub home and unwrapped it. Well, my other picture «Steak and cheese 2» should give you the details. 1 small slice of tomato on each half, LETTUCE (which I said I did not want), and I think there is some meat underneath that. As for the taste, eh. Barely there. It was just a mushy sandwich that had too much lettuce and not enough of everything else.
Based on the two sandwiches, it’s clear that the amount of ingredients that you get is very limited. Not much of anything — meat, cheese, or veggies. If the second, correct sandwich had redeemed the first one, well, then I’d say it’s a crap shoot as to what you’ll get but there was no clear winner here.

The pizza is awesome but like another diner pointed out this place lost all my respect when I was in last picking up my order. The three boys leaning over the counter and playing with sauces and spices grossed me out. After one coughed without covering his mouth I had to ask the girl behind the counter to have them get down or I wanted to speak with management (which I should have anyways). They were so unsanitary in their immature display of socializing. I can’t believe this place allows this to go on. Complete disregard for other customers in a number of ways.

I know you get what you pay for
Including ambiance but I went last night and it was pathetic, there were three younger boys there standing and jumping around on the booth, leaning OVER the counter while eating and playing with sauces, spices, and food tickets. They were practically yelling while talking to whoever they knew in the kitchen… then when they were bored of that they decided to ride their penny board and scooters while inside running into tables and stuff. Seriously?

We used to love this place. But the last few times we’ve ordered the pizza has been less than good. It’s like now you get less sauce, less cheese and more bread. Who wants more bread on NY style pizza? Very disappointed. If I wanted tasteless pizza with too much bread I would pick up Little Caesars. This last order was the very worst. Pretty sure I won’t be ordering from them again unless something changes.

Very disappointed. I asked the woman on the phone what kind of thin crust they had she said just the regular kind. Turns out out they use a thin crust pre made in some factory somewhere. It’s basically a tasteless wafer. The fact that the person that works there doesn’t know that good pizza places actually take the time to make their own crust says everything you need to know about Genos. Too bad because the toppings weren’t bad. The crust was almost un edible. You’d think in today’s world where people are becoming more food aware and critical that owners wouldn’t take these shortcuts.

Solid pizza but don’t ever bother with delivery — it is almost always at least an hour regardless of when you call. Note to Genos management — HIRE MORE DRIVERS :)

This place was ok and the service was not the best. Not rude but not the most welcoming. I would give the food a 3 but a little greasy. The price was a sweet spot for me.

Ham sub was great. Heard the food here is good. but the staff is horrible. The staff has been young high school girls with major attitudes and no costumer service. I have heard how bad the staff is from multiple people on multiple occasions. PLEASE, dear owner, FOCUS on hiring based on costumer service skills and how friendly the people are. I bet you your rating would increase…

This Pizza place is perfect for the Kids… One can never go wrong with $ 5 pizza and flavored crust! Genos has always had excellent service and the food is consistent!

We really enjoy this place. They serve the good olé greasy style New York pizza that you can’t seem to find any where else in Arizona.
You are not going to get southern hospitality here but service is good and consistent. The guys in the kitchen are great with my son wanting to watch them cook pizza. He stand up on the seat and looks over the wall at them. I don’t encourage this but what do you do when the cook is handing him pepperoni to eat. :)

Worst Service but pizza is great.
Place has a bunch of snotty teenagers working there and lord forbid they mess up your order… you get an eye roll and blamed
For the mistake, then you get to wait even longer for your order and not even an apology.
Can’t lie, their pizza is really good. Especially the Hawaiian. We used to go to the one on Williams Field until it closed. I understand that it was a competing brothers location and there was bad blood… sorry to see them close. Food was comparable and service was WAY better. Unfortunately they had to compete with other restraints and pizza places where the one on Higley is all there is around.
They could be great, if they would get their stuff together in management and service. The kids need to know that the customers
pay their paychecks and without us, they don’t have a job. Whoever owns this place really needs to get a
Handle on the kids they hire and teach them a few lessons in customer service.

Don’t try calling in to order. I got a busy signal for 10 straight minutes.
So I drive there to place an order. I would never eat inside there the temperature was extremely hot & uncomfortable.
I ordered and gave my debit card. They don’t have a scanner. The cashier was manually typing it in and telling me it was declined. I opened my BofA app to prove I had lots of money, which I did, but she couldn’t type it in. So I left with nothing.
Safe your time, order a Hungry Howies or little Ceasers, jus as cheap and way better!
… I drive straight to little ceasers and big surprise my card worked just fine!