KFC

This place must be under new management or something… I’ve never seen them be this terrible! My family went in last night to grab some food. We got the $ 20 family meal deal and it came with 8 pieces of chicken, 2 large side of mashed potatoes and gravy and cole slaw. We ordered a large side of mac n cheese for my son as well. They were out of extra crispy chicken which is the only reason we came but of well. We got home and the chicken looked terrible… as if it had been sitting out for AWHILE. The «gravy» yeah that was not gravy… it was a side order of mashed potatoes and gravy… that was interesting and not at all what I expected since we had two full size orders of mashed potatoes and now no gravy… Thanks guys! Then, I found the mac n cheese we ordered was only half full. I paid an extra $ 4 for a half size of mac n cheese? I was so disappointed in this service I was actually thinking about calling them. But honestly, with how careless they seem about the order we had what could they of done? I left it alone but I’ll go to the Val Vista and Warner store from now on. This place has gone down hill…

Just there at 1:46 PM to pick up a 20 piece of Hot Wings.
Although the cashier was pleasant when taking our order– I can say that was the only thing that was good about the experience!
When we got up to the window & our food was literally being handed to us «right after» I paid. I knew our meal wasn’t going to be fresh. Got home & there was not just wings in the box but also «parts» of deformed chicken wings (½ bone pieces/​parts with a little meat on them). So, we didn’t really have a 20 piece when you count up the pieces & parts!
Temp of food was less than luke warm, could tell product sat awhile under the lamps for sometime.
Wings were extremely small for the $ 16 plus dollars we spent.
Disappointing: Won’t be back!

I just left kfc and I was impressed. Customer service was wonderful. Very nice employees and I was amazed how fast I received my order. 5 stars to the manager that trained employees so well.

My family went out of our way to find a KFC. That was a mistake. Our 20 piece wings were rubbery. It seemed like they were a couple hours old. The famous bowl was mediocre at best. The only thing that was edible were the potato wedges and they were cold also. One positive thing was that they were quick, but that’s probably because our food was sitting around.

Found a chicken brain and spine in the ‘thigh’ which was in the bucket of 8 pieces… Lost my appetite immediately! I looked it up to confirm that it was indeed a brain and a spine. Took it back and the manager got angry and intimidated me while also getting very angry at the cashier. I WOULD NOT go here.

Never go wrong with KFC especially if you don’t want to cook and tonight is a great night for it with NBA finals on. food is always on point especially the mash potatoes and the hot wings

I usually like kfc every once in a while. They charged me an additional fee to use a credit card? I was so annoyed I vowed never to return. Buyer beware, the menu price is not the actual price.

Top notch fast food fried chicken. I ordered crispy strips and potato wedges. I asked that they be cooked fresh and that I would be willing to wait. The cashier was very friendly and more than glad to fulfill my special request. The food is so good when it is fresh, it makes me think I would be willing to wait for chicken on the bone as well.

What is the reason that 2 sauces are given for 6 tenders and two sandwiches? Your stinginess will cost you sales. Who needs to beg for a little sauce with their expensive fast food?

Zero srars. Over 10 people in there and no orders were being filled. After waiting for 30 minutes I asked the cashier when we could expect some food. The couldn’t even find our order in the system. Extremely disorganized!

I will give this KFC 0 stars the good was old and gross. The mash potatoes that they served looked like it’s was sitting in the warmer for 12 hours. The gravy was burnt. On top of all that they charge you .39 cents to use a debit card however they run it as a credit card no pin needed. Filed a complaint with the BBB and states attorney generals office and guess what no response from the store. I had to dispute the charge to my bank to get my money back as the employees including the manager on duty did not know how to process a credit. I will not go to that restaurant again.