Logan’s Roadhouse

I’m a simple guy with a simple job, who enjoys the simple things in life. The environment is key to their success, makes me feel like a cow boy way back in the west. I’m a top guy, like to feel superior. All I can say is I felt like I was in charge in that situation. Service was speedy fast like lighten MCQueen. I got to watch the sport of basketball while going to town on a burger, don’t worry I got it dinner first though. ⁴⁄₅ stars so recommend!

So we went there tonight for my belated Birthday Dinner. I read previous Unilocal reviews and since they are pretty mixed we decided to give them a chance. Well, let’s start with the good. First of all, when we arrived, they had a good amount of cars in the parking lot, but we were fairly promptly seated. Our waiter, his name was Jerry, greeted us within a couple of minutes of sitting down, took our drink order and brought them out pretty fast. We mentioned to Jerry that the table we were sitting at felt sticky and you could scrap something (don’t know what it was) off the table. Jerry wiped the table for us with a clean and wet rag, but the stickiness remained, but we decided to live with it. He did offer to move us to a different table, but the only open up at the time, was sticky as well (we tested it before he asked). Jerry took our food order and brought the salads to us fairly fast. The salads were nice and cold, the dressing good, the lettuce fresh. The Dinner Rolls were warm, also, of the 3 brought to our table, 2 of them were smashed. My Husband had ordered the Prime Rib, which he ordered medium, he had the mashed potatoes with gravy. He liked both very much, but wasn’t very hungry so he had to take his food home.
Now the bad. My Son ordered the 16oz Ribe-​eye, medium, topped with Garlic Butter and their Brewsky Onions with loaded mashed potatoes and I ordered the 16oz Rib-​eye, medium rare with a Baked Potato fully loaded. On the their menu, loaded showed to include green onions, which were missing, but that was not much of a big deal to me. What was a big deal was that my son’s steak and mine were really, really rare. When Jerry brought us the steaks he asked us to cut into them to see if they were to our liking. My husbands was fine, but we had to ask him to cook our’s some more. About 5 min or just a tad over the manager (I assume) brought us out the steaks and apologized and told us they would take off 5 bucks of the total. After the manager left we started cutting into the steaks and realized they were still raw for mine and my son’s now was medium rare. Jerry checked on us and we told him about the missing Brewski Onions and Garlic Butter and to please make sure we were not charged for it and I also pointed out that my steak was still raw, which he acknowledged and offered to have it cooked some more, but I had really lost my appetite by now and I just asked for a box so that I could take my steak home and cook it myself. Jerry apologized again and told us that they were going to take off 15 bucks now instead. Also, I do want to mention, after trying a couple of bites of my steak and my son who ate all of his, the steaks have no seasonings whatsoever. My son had to drown his steak in steak sauce to add a flavor, I added a bunch of salt and pepper to mine, but since it was still way to raw to eat, just put it in a to go box and I hope it will cook up okay tomorrow.
The reason I still give them 3 stars is because of Jerry. He told us that he was new to the Restaurant and that this was only his 6^th day of work, but he made our not very happy experience a lot more pleasurable by his attentiveness and pleasant personality. I hope he will succeed with Logan’s or any other restaurant.
As far as us coming back, chances are slim to none. Even so I liked our waiter, the food was for a steakhouse not good at all. If you call yourself a steakhouse, the number one thing you should be able to do is cook a steak. Logan’s failed in this regard.

One of our favorites in the San Tan Village area. You’ll never be disappointed!

Second time that I’ve been here and both times we were treated right. Great service and good food! Unlike at Famous Dave’s where we were treated like trash and they could care less. Good for you Logan’s Roadhouse staff for living in the 21^st century and leaving racism out the door.

We went in tonight and were seated immediately then finally after 20 minutes of not having a single waiter stop to even take our drink orders we got up and left and were thanked by 2 separate Waiters for coming in tonight it’s crazy they noticed we were leaving but not that we were sitting at a table for 20 minutes all in all horrible experience will not be back ! There’s a reason the parking lot is empty it’s because of service like this

We were very happy with this place. The food was good and so were the prices. Our whole party could easily see the tv’s for Monday night football. There were free peanuts and the music wasn’t too loud. The entire staff was friendly and our waiter Alex was great. My picky eater daughter loved the country style chicken & mashed potatoes with white gravy. Overall this is a great place.

I was really craving a steak and didn’t feel like waiting over an hour at the keg. I have been here once or twice before and, although it’s not the best steak in the world, it was always pretty decent for the price. This night in particular I didn’t even get to have a steak. I ordered my steak rare because I prefer it a true medium rare and most places like this tend to over cook the steak. My first steak was almost a medium well and my second steak was literally raw! Like not even cooked would’ve killed me if I ate it raw! I asked for the dressing on my salad on the side which it was not it was nothing but dressing barely edible. Our server never wrote our order down pretty sure that was part of the problem. Bad service plus bad food = a one star review

We have been to this location multiple times. Every time we had no wait and got seated right away. I’m not sure why they seem to have a lack of customers. The service has always been top notch with very attentive and friendly wait staff. As for the food, it is consistently very tasty and cooked just as we ordered it. I actually prefer this place to others like it in Gilbert. I understand others have rated it with a lot less stars for various reasons however I can only rate it based on our personal experiences.

Good for comfort food. Large portions so we have plenty of leftovers.
Sevice was ok, she seemed a disinterested/​annoyed.
As for the food — both chicken fried chicken and chicken fried steak were fresh and hot. We appreciated the meat free white gravy. Mashed potatoes were good. Salads fresh and plentiful. Rolls were good.
If we were in a comfort food mode, we would come back but we’d hope for a different waitress.

It was a Thursday night and the restaurant wasn’t too busy. I ordered the 16 oz rib-​eye, medium well with Cesar salad and a baked potato and some of their fried mushrooms. My hubby had the full slab of ribs with a baked potato and a Cesar salad. I also had the house Margarita and hubby had a beer. My steak was thin and more than medium rare, more to medium and not even warm. My potato was not fully baked and not warm. My his baked potato was steaming hot, but not fully cooked. It was more like a rock. I had a second drink with the Prickly Pear Margarita. Supposedly, they put 1 ½ shots of tequila in it, but I do not drink regularly and could not say I even had a happy buzz. I do wish the bartenders were FORCED to measure out the full shots instead of pouring them like they are in some movie. Why isn’t anyone checking the food leaving this kitchen. How long does it take for a baked potato to loose it’s heat or a steak to get cooled off? No one was on top of our server, Carlos, that night. It makes me feel horrible when I complain to a server. It seems like I am the fussy one, when it’s really the chefs and the server and bartenders who are all slacking off. They need to be re-​trained at best. Our bill was over $ 67.00 and not worth one penny of it. Needless to say, we won’t be back there. They have slacked off since we were last there.

There were 5 of us and the only meal that came out edible was a salad. Over cooked and cold — took way too long — and just not worth it. Hate writing bad reviews but this place needs to step up their game big time.

Carlos was our waiter/​bar keep. He first came to our table without a paper and pen to take the order but I thought maybe this guy was that good. He returned to our table about 15 minutes later and told my wife and I that they lost the appetizer ticket and that the manger would cover the appetizer. And the manager did. He then brought our our entrees and put mine in front of my wife and vise versa. We asked my wife’s steak to be well done but it can out medium. Since they were covering the appetizer we didn’t want to make a stink. I noticed that my receipt had loaded baked potatoes on it but we didn’t order them that way and he didn’t ask. Our issue is not the facility or the food its with Carlos. They need to get rid of this guy or train him better. We will not be returning.

Logan’s roadhouse part two. Me, my wife, and my daughter were going to give this place another shot as before it was terrible. Afterwards we were definitely glad we have them another shot. We got seated very quickly and were given a basket of fresh delicious rolls with butter, which are way better than Texas Roadhouse rolls. For a drink, me and my wife got the blackberry lemonade (which is fantastic and I definitely recommend) and my daughter got a Sprite.
Now the food. I ordered the «fried cheese» & bacon burger. The bacon was crispy and cooked perfectly and the burger was cooked perfectly as well. I got the loaded baked potato as a side and it was fantastic. My wife ordered the sirloin and fried shrimp which was again, fantastic. My daughter got the chicken tenders from the kids menu which she said was good. So overall the experience we had when we went this time was great and we will definitely be back.
Food:10/10
Service:10/10
Atmosphere:hasn’t changed
Noise level: loud music
Wait time: got food/​drinks quickly
Overall: ¹⁰⁄₁₀

Super steak, awesome mash paaaataaaataaas! Service was fast & good.
Super eats after a busy work day!
Ty Melissa.

I was hesitent to eat here based on neg reveiws. But my wife and i decided to try it tonight. Let me tell you we are so glad that we did. I got their teriyaki steak with a side of shrimp. My wife got a steak and chicken. Amazing is all i can say. The server even asked is to cut into our steak to make sure they were cooked correctly. We will definitely be back

Some people love this place. went there once and haven’t gone back. There are just too many better places to go in Gilbert. Some people love it, so try it once and see what you think.

We decided to try Logans Roadhouse one more time. We can both say, WE ARE GLAD WE DID.
The service was excellent and the food was a lot better this time. While there was a slight hiccup, we want to return. Our server Laura was nice, pleasant, and was able to recommend sides for my wife that she really liked.
The time from order to eat was faster this time. While I had to get my steak refired, it was worth the wait.
Come over at lunch a gave a great meal at a great price. Ask for Laura as your server

The hot rolls and butter as always were wonderful. Husband had rib eye steak with bone in and it was tough, very tough. I had prime rib and it was cold. They did warm it up some but microwave also cooks meat so lost that medium rare that I like plus still was barely warm. It was tender though so if it had been served warm in the first place it would have been good. Third party with us had ribs they rated high marks, tender and falling off the bone good. French frys were good too. This is the second time in as many years that we have tried them. First time got low marks as well. I hope we remember next time and pass on by.

We came for a early dinner. We were served fast, prices good, especially Happy Hour prices. I needed a drink after the week we just had. Food is good fresh & priced right. Atmosphere is in accordance with Arizona style. They have a great sports bar, music just plain fun. Peanuts, peanuts & more peanuts!

Me and my sister went here for the first time and we both liked it the 2 full meals for 14.99 is a good deal you get plenty of food
The service was outstanding we will be back