Contacted Jill for help in a flooded room. I didn’t want to involve my insurance for fear that the rate would go up. Jill was clear, professional, prompt, and very friendly. She gave me a clear explanation of what needed to be done, the time frame it needed to be done in, and what it would cost me. The work was done exactly the way she quoted me, and repaired better than new. Jill is the type of person I would highly recommend if you ever need anything. Thank you Jill for helping my family through this crisis!
Jeremy O.
Évaluation du lieu : 1 Mesa, AZ
Jill the owner provided misguided claims knowledge which cost me more money and additional stress. Once she found out we weren’t going thru insurance she became rude and difficult to work with. If you really need help with water damage this is the last place to call.
Penelope G.
Évaluation du lieu : 5 Scottsdale, AZ
Wow, I couldn’t be more pleased with the response time! Within 10 minutes of reaching out I was contacted by Jill to discuss our issue and provided assistance on next steps with our water leak. Excellent customer service!
Parisa R.
Évaluation du lieu : 5 Mesa, AZ
I love Jill Herndon and Lotus because their customer service and professionalism is unmatched !!! Thank you for your outstanding work :)
Molly C.
Évaluation du lieu : 5 Tucson, AZ
Jill and Tanner are wonderful. Our house was entirely flooded and when we were told that they were coming, they came right away! They knew what they were doing and saved the day! We had to have the fans on for a few days but it did the job! Jill answered every phone call I had, answered all of the questions and dealt with me panicking(which I appreciate the most). She make me feel like she was there for us, and she really was! Tanner worked hard and came over every day to check up on the progress. I can not thank them enough! If I could give 100 stars, I would. Thank you thank you!
Tom E.
Évaluation du lieu : 5 Scottsdale, AZ
Jill(the owner of Lotus) did a great job getting to our house quickly, and knew exactly how to help and what to do(our water heater had a nice leak in it). If you’re ever looking for an honest and dependable damage restoration company, look no further — super timely, very friendly, and efficient. She even follows up to make sure everything is running smoothly. Don’t go anyplace else!