Still the worst shopping experience ever. In the mall due to Christmas shopping and decided to stop by. No hello or anything they just walk right past you and get in YOUR way with not so much as a smile or hi. So I went and spent money at Chanel. Then I gave them one more chance SAMEWEEK barely anyone there. Went up to the register to ask for my item. They took someone else and then did not say hello or ask if I needed something and greeted the person behind me that got there after. These people really are that bad. Now I am going to call corporate and put in an official complaint since they are totally oblivious to their online reviews.
Kimberly A.
Évaluation du lieu : 1 Gilbert, AZ
Wow the reviews couldn’t be more accurate. This place is the worst! The girls working there are clueless! I went in to try Mac Foundation for the first time(my Guerlain had run out). I explained what I was looking for(sheer coverage as I don’t care for matte or dewy look). The girl picked out the mineral foundations and told me to sit down. Told me, not ask me. I humored her and took a seat. She proceeded to spend about ten minutes on my face and when I looked in the mirror I was shocked. Was she color blind? I politely stated that I really believed this foundation looked really heavy on me and didn’t look right. It looked really cakey. I asked if she had something lighter and she got really snarky and said«if I go any lighter you’ll see everything and it will look like you’re not wearing anything at all». Ummm that is the point of foundation you dummy I thought to myself but before I could get another word off she walked away and started helping another customer as I am still seated in the chair. Apparently she was done??? So I left the Mac counter with this mess face and stopped briefly at Dior where a very nice older lady immediately looked at my skin and was like«oh honey sit down let me fix this for you». It was THAT bad! Save your money and your time.
Katrina B.
Évaluation du lieu : 1 Pasadena, CA
I also felt the customer service was poor here. I spent well over $ 50 and wanted to have my make up done and was told the girl didn’t have time but if I wanted to set an appointment to come back and spend another $ 50 they would be happy to do so.