McDonalds

Zero stars. Worst service ever. Cash only? Another reason not to eat here. Horrible attitude from staff who could care less about good service.

When you go to this place expect that 75% of your order will be wrong.
Screw ups in the last 2 weeks
Sausage McMuffin with Egg and Cheese — did not put sausage on
Double Cheeseburger — missing 1 of the 2 patties
Coke Zero — received Diet Coke
Numerous Missing items –breakfast burrito, fries and kids toy
Repeatedly does not provide napkins
How can you be this bad???

As a former employee of the Golden Arches I am sad to see how bad this McDonald’s is. The food is what it is, not good not bad, just blah. However, the device is horrendous! Not only that but I’ve called their management offices and left messages and I get no call back at all. I avoid them and go get my cheap fast food elsewhere. It’s not worth the aggravation.

We utilize the drive thru a lot because we kind of figure SURELY they will improve at some point, right? If you check your order before driving away, you should be fine. Not checking my order before pulling away has bit me in the bootie a few times. (We made it home one night and literally half of our large order was missing) Now I am sure to check and it seems to work. I do find that they miss something out of the order more times than they don’t and I would be a bit more impressed if they acknowledged it.
I went there at 11:45 this last Friday night and they were out of iced tea, Sprite, and Diet Coke. When I said «Really, you’re out of all 3!?» the girl at the window was quite tart when she replied «Well, it IS the end of the day!». Um, don’t think so.

Unbelievably awful. Forgot half my order and when I called to get a refund, the wonderful manager hung up on me. This is like the 5^th time they have messed up my order. Don’t waste your time here. Go anywhere else and it would be better than McDonalds.

This is a peculiar McDonald’s for sure. I feel like for a place that is rarely packed they do take longer than usual. One incident was really odd as well. When the mcpick 2 involved filet o fish sandwiches I went over and ordered 2 but did not tell them specifically I wanted Mcpick 2 filet o fish. Technically it’s the same sandwich and you would think their computers would know it’s on the menu. Nope, I was charged the normal price and didn’t realize it till I got home… kind of stingy. You would also assume the associates would know their own menu. Maybe it’s a cheap money tactic… don’t ask, no discount.

If I could rate this zero stars I would. This place consistently messes up on orders. It seems like when you ask for sauce they will get yelled at by management for doing so. The management there are obviously are unfit to run a business. Fries are constantly underfilled. I can understand a company trying to manage their product but this location is extremely cheap. If the owners of this location are that strapped for cash maybe opening up a store was a bad idea because it shows big time in the service.

Stopped for coffee and oatmeal and it took ten minutes. Yep, ten minutes and there was no one ordering but me. First, the cashier kept asking Linda (manager) for change. Why he was asking was a mystery to me given I was using a card. How did I know the manager’s name was Linda you ask? Well the cashier yelled out her name while I was standing a foot in front of him, over and over again and from the look on her face she could care less. Now why my oatmeal and coffee took so long to get, you got me. You would have to ask one of the six employees I saw who were just chatting with each other. As for the oatmeal and coffee, both were good. Can’t make up though for the bad service.

Just got home and there is no meat on the egg mcmuffins or sausage mcmuffins. Too far away to go back. There is always something with this location!

I counted at least 7 to 8 employees in the store. With only one person on the register. it didn’t matter how many people were in the lobby they didn’t add anyone to the register nor did anyone help the cashier. The manager should be fired. I’ve never seen such a blatant disregard for customers! Ridiculous!

Last two times here at around 8pm-​10 pm. Service sucks. Orders are incomplete and I have to go back for condiments and ask employees for items to complete the order who respond with indifference. In drive thru there are signs that ask you to take receipt surveys in exchange for a coupon. Of course this is difficult since 3 out of 3 times I have never been offered a receipt!
Tonight, order incomplete as usual. Returned to get condiments. Discovered customers grazing food off the order counter and much to my surprise they were holding a Bishon doggie who was not wearing any identifying I’d as to beeping an assist dog. Most impressive was how the two ladies with the dog were leaning in close over the counter where food is served. Once thier order was complete they stopped eating over the order counter and went back into the restaurant to be seated with thier furry friend.
Restaurant counter walls laden with wrappers, receipts. Lobby floors had spills that went unattended. Lobby filed with teens who are employees just off of work and thier friends hanging out by two tables near front door. Staff to busy entertaining get friends to serve adult guest.
On cleanliness, did not visit bathrooms or other parts of lobby for fear of what I might find.
Pictured added to restaurants profile for your viewing pleasure.

Sad but true that I am the duchess of this location and it’s McDs, but in my neighborhood there aren’t many choices. My kid and I like their breakfast, drinks, and ice cream (healthier Mcd options)
It doesn’t matter what time of day I come to this location, they are soooooo SsssLLLLLLOOOOOOWWWWWWW!
Especially the morning times. I’m wtiting this review while waiting on 2 hash browns, and I ordered 10minutes ago and am still the 3^rd car in.
They never have enough help and move so slow, 14 min total in the drive thru is ridiculous.
But I keep coming back and so does the rest neighborhood because they are so busy.

I ordered cinnamelts and the sticker on the box said best by 10÷24− 4 days prior to me ordering them. I had gone through the drive thru and didn’t realize it until I had arrived at work. So I tried calling the location and the phone rang and rang. I called several times and no one answered. I finally called customer service and they had to get in touch with the manager for me. I got a phone call from a very rude manager. As I expressed my concern that the product I recieved had expired several days ago, she didn’t seem to care and cut me off telling me to come in and get my money back. I don’t care about $ 2.50, I care about people eating nasty, expired food. There is obvious neglect and poor food handling and food saftey. I will never eat at McDonalds again. (Probably for the best).

I enter McDonald’s and the smell of fake meat was in the air. As a regular human I enter the restroom to wash my hands before a meal, as I enter the restroom a saw a sign that said «Out of Order.» I ordered a cheeseburger and the waitress brings out a chicken head! What am I supposed to do with a chicken head?

Attempted to come here many times. Usually just for coffee and rarely ever breakfast. This location is way too slow, and everyone inside always seems dazed, perplexed and confused about what needs to be done. Breakfast needs to be fast and seem less, so if you don’t want to be late for work… don’t come here.

Worst service I have ever experienced. Anywhere. I can’t believe McDonalds would allow this store to be this bad.

Went again against my better judgement all I wanted was a Frappé, a lousey coffee on a Saturday morning at 8:08 AM and again I get «Our Frappé machine is down for cleaning». What kind of mis-​managed establishment cleans a coffee machine at the beginning of the breakfast rush? McDonalds Corp. please step in and spank this location, they are in way over their heads.
Ps, I know your maintenence crews clean those machines at night so come up with a better excuse for your shortcomings…

This has to be possibly the worst store I have ever been to. I went there 9÷30÷14 at 5:05 am. I ordered the #2 breakfast meal and four breakfast burritos. I thought it was a simple order, but I waited for 10 min in the wait spots. I walked back in to find no one at the counter. I waited and finally a lady (mgr) told me they were running late on the burritos. I asked for my money back at 5:17am. At 5:17 they still do not have any burritos? This store opens at 5am and they are not ready at 5am? This has happened to me on several occasions. I went to the one on Val vista and pecos today, and was on my way in no time.

This McDonalds has the worst service. We don’t go to McDonalds often and the few times we have gone here they screw up your order. I did not check my order this morning and got home and sure enough a sandwich was missing. The other food also tasted like it was sitting under the warmer forever.
I tried calling the store four times and no one picked up. I then called the customer service department to tell them about the poor service. I don’t have high expectations when it comes to fast food, but at the minimum put the right food in the bag.
Thanks for making it easier to not go back :-)

I have a love hate relationship with this mcdonalds. I love that it is so close to home. While I try not to eat too much fast food, it’s nice to have the option and not have to drive too far to get it. Some it opened, there have been problems at the drive through almost every time. They consistently get my orders wrong; cheese when I ask for no cheese, no sweetness on my sweet tea, missing items. It just gets to a point where one gets frustrated and doesn’t want to go back. I will say that today’s visit was fine and I went inside as I had time. The tables were clean and the staff was friendly. I think you have a better experience if you order inside.