Precision Dental

I don’t normally leave reviews, but I can’t say enough wonderful things about this office! The customer service is top notch and Dr. Goates is a master at his craft. I’m always so thankful for the professionalism and compassion I experience from each member of the staff. My husband and I are so glad we found them!

Just wanted to say thank you so much Dr. Goates for fitting me in and doing an excellent job on my teeth today.
You see I am down here from Seattle for my wedding this week on 9/​5, and long story short I had a minor accident camping this past weekend. I fell and chipped my two front teeth. I was so upset as you can imagine.
I did a search for dentists in the area and came across Dr. Goates and his office. They had high ratings in Unilocal and I read every review about them. I called at 7:15 am on Monday and the receptionist was so kind and understanding on the phone about my circumstance. They fit me in right away for an exam and finished my treatment in one day! Actually it was just the morning and had me finished up by noon. Also, the price was very reasonable as I did not have dental insurance.
Everything anyone has said about Dr. Goates and his staff is true. They are truly professional, warm, and caring. Dr. Goates is an expert in his field. I wish he had an office in Seattle.
I am a very very happy bride with the results. My wedding and pictures will turn out beautifully because of Dr Goates and the staff at Precision Dental.

Jeez, I hate to give a dentist five stars, but I had a great experience in two different visits. I had to get a chipped tooth fixed, and the Doctor did it like a work of art. Much better than the previous dentist’s work. Then, I got an exam and cleaning after… a few. years of neglect. They went to work and didn’t complain or make me feel bad about how long it’d been since my last exam. There was no hard sales pitch. The whole staff was great, especially the dental techs/​assistants.

First Dentist in over 8 years that was actually honest and not trying to get your money! Staff was very nice and accommodating. I had to bring my 2 year old and they were so very good to her. We will not go anywhere else!

Dr. Goates and his staff are simply wonderful! I cannot wait to move back to AZ and be able to go here again. It is such a relief to find a dentist you can actually trust. I just had a cleaning at my current new dentist and it made me realize how much I miss this place (miss the dentist, what? weird!)
Every hygienist I have had here has been so warm, extremely precise while being gentle. Makes cleanings easy peasy. The front office staff is always friendly and helpful. Facility is beautiful and easy to get to.
Dr. Goates really takes the time to get to know his patients. He is calming and friendly. I so appreciate his conservative approach. He is not in this business to scam you and really looks out for the best for his patients.
I’m not counting down to my next dentist visit by any means, but am relieved to know I’ll be able to go back here to have it done!

What a great office. The dentist is friendly, helpful, and really went out of his way to go over my treatment. The staff is friendly and well-​trained. I’m scared of the dentist, but this first visit went awesome. I actually went a few months ago, but I just remembered I needed to write a good review about this dentist office. Also, I found Dr. Goates fees to be reasonable.

I’ve been going to Precision Dental for 3 years now. Dr. Goates is very kind and gentle, everything you would want in a dentist. I have referred both my parents here and they love it as well. And 5 stars for Ashley who does my cleaning! So happy I found this place.

I had a very traumatic experience with a dentist in Scottsdale a few years ago. Basically, he placed a crown on a tooth that had a root canal, the cement got stuck, they tried flossing it out, all the while I had horrible shooting nerve pain and pressure and left balling my eyes out.
Unfortunately, I have been experiencing mouth pain on the other side, so I decided to check out Dr. Goates after researching reviews of dentists nearby.
First off, his staff is amazing! The front desk, the dental assist and hygienists were great! Not only were they super personable and professional but they genuinely seemed to care.
Dr. Goates is amazing! It was pretty obvious that I was nervous — I was bright red, shaking and sweaty. Dr. Goates’ calming demeanor completely calmed my nerves. He explained everything to me, reassured me that it would be ok. He also introduced me to the hygienist, told her about my previous experience.
The following week I had one of my procedures and the hygienist was great! I didn’t feel a thing. (They had to inject antibiotics deep into my gums). Dr. Goates even came to check on me to make sure I did ok.
I still have to go back for a few procedures but I highly recommend Dr. Goates!

This place is AMAZING!!! I have had problems w/​my previous dental provider and they addressed all my concerns. They walked me thru every step and at my first appt was able to begin the first step of a much needed treatment. No need to make a followup for weeks down the line, like I was expecting. They even know how to bill a Health Savings card correctly!!!
I was able to download forms ahead of time and get all my insurance info processed prior to my first appt. They billed it correctly!!! They confirmed my appt via text… A must in this day and age. I was able to easily add all my kids to their service easily enough.
One of the things I like is the «the buck stops here!» The owner of the business addressed every concern. No corporate runaround trying to get answers. People here do not ignore your concerns and offer empty promises! They don’t ignore your calls. I wish Precision Dental had been my choice 2 years ago and I wouldn’t be dealing with the «other» provider who is still giving me a hard time when I try to pay my bill and won’t bill my insurance correctly and won’t bill my health savings card correctly. I should have done my homework then!!! Precision Dental reviews speak for themselves. My first appt confirmed it so I am bringing my kids and telling my family and friends.

I just moved here and needed a dentist pronto. I was told by a previous dentist in Los Angeles that I needed over $ 6500 for dental work. I was extremely scared to go to the dentist but after speaking with staff member Deborah at precision dental she assured me that this dentist would be different. I was given my exam and cleaning done by the actual dentist which was new to me I have never had that done before. What a wonderful experience!!! after examining my teeth and x-​rays he told me that absolutely nothing was wrong with my teeth, I walked out of their paying only my co-​pay for teeth cleaning and exam. My husband went to the same dentist for a crown and we were quoted 60% less then our dentist in California. It’s been so refreshing to have a dentist who has integrity and is honest. The entire staff is kind, gentle, and understanding. I could go on and on but seriously try this place. You will NOT be disappointed

This review is a long time in the making. Not sure how I came across this office, but I’m so glad I did. Dr. Goates is a wonderful dentist. He is very conservative with his dental work. (I was looking for a new dentist several years ago after I received a projected dental bill for two thousand dollars worth of unnecessary work on my teeth, when nothing was wrong. I came to Dr. Goates for a second opinion.) I will state that I do have dental insurance, and can afford any dental issues that need resolving, but I’m the type of person that if it isn’t broke, why fix it?
I have since had a crown replaced and the entire process was flawless. I am very happy with my dental care here and would recommend.

My husband received a huge bill of «critically needed» dental work from another dentist. We compared with this dentist and instead of $ 2400 worth of work, he needed one filling replaced. They were gentle, professional and honest. They’ve earned our business!

I hated going to the dentist until I found Dr Goates and his staff. They have been great and I refer all my friends and family.

CHANGE OF LIFE EVENT
Dr. Brandon G. Goates DMD of Precision Dental and his great staff of workers were responsible for this event. After 28 years of wearing dentures I knew a change had to be made. The pain, irritation and loose dentures had become intolerable. The simple act of chewing had become a nightmare, the embarrassment of replacing the paste sometime in public lavatories’ was something I dreaded. I chose to have implants.
The Implant posts were installed by East Valley Implant & Periodontal Center in July and after the healing process I returned to Dr. Goates in October for the final procedure. The casting, mounting and securing the new denture were the final tasks. Words can’t express my admiration for the great job they all did. On the final fitting day, I brought an apple with me as a joke, just to see if my new teeth worked as advertised. Attached is a very short video of my life changing event.
True to the saying «ONE PICTURE IS WORTH 1000 WORDS»
Thanks for everything.
Les S.
Gilbert AZ

I’ve been a patient of Dr Goates for 5 yrs now. He has a great personality and is a wonderful dentist. Tosha is my hygienist and she does a great job. I also love that I get free teeth whitner when I go in for my f/​u appts. Office staff is friendly and office is beautiful.

After reading the great reviews here, I went to Precision Dental last week for a routine checkup, x-​rays, and cleaning. The waiting area of the office is spectacular! Awesome water wall! The entire office and exam area is REALLY clean and modern. The hygienist, Amber, was very informative, gentle during the cleaning, and kind. When Dr. Goates came in, I was impressed with his casual attitude! He actually sat and chatted with me for several minutes before doing his exam. It was a refreshing change from my experience at other dentist’s offices! All in all… a great experience (for a dental visit) and I will certainly be going back!

Couldn’t agree more with the other Unilocalers.
If you’re looking for a dentist in the Gilbert area, this is it! The staff is incredible and Dr. Goates is a man among men… well women in this case :)
I thought the follow-​up call I received from Dr. Goates «checking in on me» was either a fluke or because I was a new patient, but I was wrong. I’ve been back 2 or 3 times, and each time he followed-​up a day or so later asking how my mouth was feeling. I can’t tell you how far that goes.
I also have to recognize Candra. She has been great at getting me in on short notice and is always willing to explain the bill to me. She’s usually the last one you see before you leave, and she’ll always send you off with a big smile on her face.
The other girls are great as well, and each one that I’ve dealt with has been the consummate professional perfectly balanced with a personable gal.
This is the only option for dentistry if you live in or around Gilbert in my not so humble opinion!

I had a temporary filling come out and called after hours and left a message, assuming they would call me back during regular business hours. The assistant called me FROM HOME and STILL AFTER HOURS and answered all my questions. Amazing. I have never seen such a friendly, helpful staff in my life.
One thing to note, Dr. Goates informed me early on that he doesn’t like to work on kids with a lot of dental issues because it traumatizes them. My kids have a lot of dental issues so I had to find a different dentist for them. But he was very gentle and kind to my kids at their last checkup and gave them each a prize.
So for my kids I go somewhere else, at his request, and for me I will always be a Precision Dental patient.

I hate going to the dentist… start there.
Walking in, very nice open lobby, water features, nice chairs & happy smiley face girl when I walked in… I filled out my paperwork already as I downloaded it from their site (convenient) prior to my appointment. Pretty easy to fill out. They’re a paperless office and can email you your x-​rays and everything through the power of ‘electronic mail’… it’s crazy :) But srsly… that’s helpful as most dental offices are stuck in the late 18^th century. Being a web geek this makes me happy.
Got x-​rays done — never been in a machine like that but put your chin on this little platform and the dealio spins around your head and makes pretty x-​ray vision pictures.
Lady doing the cleaning was really nice, felt very comfortable and relaxed… no sharp deadly objects or loud scary noises to freak me out…
I asked a bunch of questions (normally do) and she was very detailed and explained everything to answer my questions.
Doctor Goat came in — nice guy, not arrogant. Put in the time to chit chat a bit after the exam and wasn’t pushy or salesy… Gave me some options for other services but no obligation or anything — just informative.
If you’re in the area and need some clean chompers — Dr. Goat seems to be the guy to talk to — or at least smile at.

Today was my second visit to this office and I was just as impressed as I was on my first trip. It was relatively easy to make an appointment a few weeks out for a routine check-​up & cleaning. On my first appointment, they made molds for teeth whiting gel at no charge and they have a deal going where you will get free whiting gel at each visit as long as you keep up with your check-​ups. That’s pretty cool in itself.
The office was really nice (I uploaded a picture of the lobby). The patient rooms were high-​tech as well. Each room has a computer where they pulled up my file, could access x-​rays, and add real time notes from my check-​up. They also had flat screen TVs in each room so I could watch TV before or during the cleaning.
The staff is great– very friendly & helpful.