First, let me say that our server, Amanda, was the BEST. She was pleasant and efficient and gets totally high marks. The food is «OK» — nothing to go crazy over(except the biscuits — isn’t that the highlight of every entrée there?). But I absolutely hate that the restaurant-teaching gurus think it’s a good practice for the hostesses to ask their patrons«how their day’s been going» as they seat them. Every patron KNOWS that they’ve been told to do this. And it’s annoying. How will they respond if someone tells them that their hemorrhoids have been flaring up? Of course, most people won’t be so candid and will say«fine», just like when the manager comes around to every table and asks if your meal is tasting wonderful(which he DID). No, it’s just«OK». In fact, my baked potato was super dry, even WITH the extra butter that I requested, but I’m not going to share that information. I just want to eat undisturbed. If there’s something wrong with my meal, I’ll relay to my server. Isn’t that what they’re THERE for? I’m SOOOO not impressed when the managers come around to the tables. We all know that’s just something taught in «restaurant» school that has become the trend during the last 10 years or so. NOTNEEDED. Let your patrons eat in peace! And lastly, PLEASE tell your tall, curly-haired female server(not Amanda!) NOT to refer to her female customer as «darlin’»! I almost CRINGED. And her customer was about 20 years OLDER than her! Yikes, that was awkward.
Roberta R.
Évaluation du lieu : 5 Chandler, AZ
Can’t get any better than hand battered fish! It was delicious, I ordered for take out and it was ready on time, with extra tartar just as requested!
A. B.
Évaluation du lieu : 1 Tempe, AZ
Monday is maybe not the night to dine out. Service is bad. Had to get the hostess to find the waitress. Got to give it to them, the hostess was wonderful.
Curt L.
Évaluation du lieu : 3 Gilbert, AZ
Food’s good, but Monday’s menu change was a definite disappointment. The 4-Course Feast has now been changed to Monday through Thursday only! :’( Another reasonably priced dinner option gone.
Stacey L.
Évaluation du lieu : 4 Chandler, AZ
My family recently went to Red Lobster to celebrate a special occasion. The service was exceptional the entire evening. I tried a special and was a little skeptical but it was cooked perfectly and tasted GREAT! We will be back soon!
Tina Marie E.
Évaluation du lieu : 4 Denver, CO
We come here for special occasions or just because and the service and food are consistent every time. We bring our young children with us and the wait staff is great. They even let our girls touch the lobsters :) Not what I would consider your typical place to go to with small children but they are accommodating. The cheddar bay biscuits are always good. Would come back again and again!
Jason R.
Évaluation du lieu : 4 Chandler, AZ
Been to this location a couple times & the service has been consistently great! Food well prepared & delicious. Recommend the coconut shrimp appetizer. Mixed drinks are a bit weak. If there’s one thing that bugs us about Red Lobster it’s their décor & atmosphere — very outdated.
Kori B.
Évaluation du lieu : 5 Chandler, AZ
My fiancé and I came in on a busy Saturday night. The girls at the hostess desk were extremely friendly & seated us right away. Our servers name was Nate — he was phenomenal! We will definitely be asking for him on our next visit in hopes of sitting in his section. He had numerous tables but was putting his all into making sure everyone was satisfied & taken care of. I’ve worked in the food industry before & know how tough it can be. With that being said — I really appreciate his positive attitude, going above & beyond the average server’s job duties to make sure we had a great dining experience. The restaurant was exceptionally clean & our food came out quick, just how we like it :) Couldn’t have left the restaurant feeling any better than we did. Thank you Nate!
Bob K.
Évaluation du lieu : 3 Gilbert, AZ
Went here as a group of 5. The waitress was nice and drinks and appetizer orders were taken and promptly brought out. The mozzarella sticks were subpar. The biscuits were excellent. I ordered a steak and lobster tail. The steak was well well done and i ordered it medium well. Another steak at the table was also over cooked. They offered to remake them, but i never like to send food back and we declined. I had a beer that was empty for a period of time and no waitress to ask about another. The lobster was good and someone at my table had the coconut shrimp and they really liked them! Overall it was expensive and the food when prepared right was pretty good. We would go back probably once a year but no more than that.
April S.
Évaluation du lieu : 3 Chandler, AZ
Service: excellent customer service. Our waitress was very attention. Food: I ordered an appetizer with 2 items of my choice(Mozarilla sticks and something else). The sticks were too burnt up. I tried two of them and didn’t end up finishing the rest. For main entrée, I ordered 1 ½ lbs of Queen crab legs. It was very meaty and juicy. I also ordered a Oreo cookie milk shake and if was just OK. It was a bit water down. I probably will not order that again. Rating: I still give it a 3 stars. The crab legs were tasty and the service was good. However, the appetizer does need a lot of work.
Marissa D.
Évaluation du lieu : 3 Chandler, AZ
I used to love this place so much but the past 2 times we’ve been we have left disappointed. The service is always excellent but the food just seemed like it was not done to its Red Lobster potential. I ordered popcorn shrimp and it tasted like it had been sitting a long time then served. I also ordered broccoli as my side and it was so mushy I couldn’t even eat it. This was the second time in a row the food wasn’t up to our expectations. My husband wouldn’t even order fish the second time because of the way his tasted prior. Hopefully this location steps up with the food preparation so I can go back to loving it!
Hit'em Long M.
Évaluation du lieu : 5 Scottsdale, AZ
A seafood franchise restaurant. Quick friendly service. We got in and out for a fast bite of food over lunch. I ordered the shrimp tacos. Quite filling for lunch. We would go back to this location.
Paige G.
Évaluation du lieu : 3 Gilbert, AZ
I have been to this location multiple times, actually i probably come a few times a month with my family. The food is good, service is great, atmosphere is nice, but of course this place is not the Salt Cellar and the quality of food is just alright. I always get the Ultimate Feast which gives you a variety of everything and fills me up!
William H.
Évaluation du lieu : 4 Gilbert, AZ
We have been here multiple times and always get the raw oysters. We usually always sit at the bar and always get great service. We will get drinks and other appetizers but our focus and reason for always coming that is the raw oysters. We enjoy this place and will continue to come back for the raw oysters.
Josh B.
Évaluation du lieu : 2 Gilbert, AZ
my wife: everything about here made me mad no happy hour, no to go bags for the food, servers who clearly don’t want to be there — just part of the magical, family friendly dining experience you can expect from red lobster. on the other hand you’re eating at red lobster. I guess 2⁄5 is still a 100% improvement over what you’d expect, but it still doesn’t make the experience any better seriously no happy hour on a Wednesday at 5:30p? just because you’re down the street from the grand poobah Mormon temple doesn’t mean your business can’t have fun
Raiven 2.
Évaluation du lieu : 3 San Tan Valley, AZ
Sit in the bar, ask for Jim. Food was basic, hence the 3 stars, but Jim ’ s service is spot on! He has been with Red Lobster for 14 years, very experienced. Would have been 5 stars if the food would have. A) Been fresh B) Cost a lot less for a previously frozen meal C) Had a better rum selection for as many rum based cocktails they serve(Bacardi? YUCK!) D)Not come to the table reheated in a microwave(chocolate chip molten cookie)
Elina A.
Évaluation du lieu : 5 Los Angeles, CA
Love Red Lobster. Everything was delicious. The lobster crab and shrimp were perfect. Pricey but worth it
Tiffany T.
Évaluation du lieu : 4 Gilbert, AZ
Yes, I admit it. I ate here Saturday night. I’m not proud. I had a really long day and I was tired. Not sure why I’m even typing this since you all know how it ends… had the ‘Seafood’ stuffed mushroom and Lobster shrimp feast thing… 4 stars for service(Josh was awesome!) and for doing what they do well. But yeah, could’ve made the same meal at home with frozen food. My fault for being too lazy to drive to the Keg…
Kimberly D.
Évaluation du lieu : 2 Lynnwood, WA
I used to really like Red Lobster. After many sub par experiences at different locations over the last couple of years I have come to the conclusion that Red Lobster is going downhill fast. Today I met my sister here for lunch around 1:30pm. We were seated right away but it took our waiter about 15 minutes to approach the table. We eventually got our drinks after asking twice. I looked over the lunch menu and they definitely had some new items since the last time I had dined with Red Lobster about six months ago. The lobster grilled cheese and shrimp salad sandwich were among the odd choices on the lunch menu. I went with the staple grilled shrimp house salad with a cup of clam chowder soup, my sister had fried shrimp and scallops. The food took at least 30 minutes to be served which I thought was quite ridiculous for a lunch service especially for some salad, soup and fried food. My clam chowder was mediocre at best, tasted like it came out of a can for sure and the grilled shrimp in my salad still tasted half frozen. My sister did enjoy her fried shrimp, maybe fried is the way to go at Red Lobster because clearly fresh is not the top priority here. Overall bad. Service was just mediocre. Food was bad. I will not be back anytime soon.
Ashlie H.
Évaluation du lieu : 4 Mesa, AZ
I am not a huge Sea Food lover, but from time to time I like to get me some shrimp! I don’t get all crazy with Lobster or Crab… shrimp is where its at for me! The reason I love Red Lobster(because I get the same dish every time I go) is for their delicious Shrimp Linguine! If I am in the mood for sea food alfredo Red Lobster is where im at. The shrimp is always tasty(rarely ever fishy tasting) the linguine is perfectly al dente and the alfredo sauce is del to the ishious! Red Lobster is also known for their Cheddar Bay biscuits! Sweet mama I will eat 12 of these in one sitting, if my stomach permits it. The combination of the biscuits and their delicious fresh salads are a perfect start to your meal! This particular Red Lobster is always a pleasure to visit. We come here maybe once a month maybe more for the location and the service. Not once have I been disappointed with the food or the service. The wait of course for Friday or Saturday night dinner is pretty long, but that is to be expected. For a chain restaurant I have to say they have their game face on, for I will visit any chain in any state to get me some scrumptious Shrimp Alfredo! Keep it up Red Lobster and this Shrimp Lover will be back for your annual Shrimp Lover Months!!!