Rosati’s Pizza

Customer service for management and order takers sucks here! The pizza and sandwiches are great… if you get your order! I hope that upper level management will take notice that your staff needs training! I am so upset right now with Rosati’s!

Read some not so nice reviews on this… Mainly about the delivery time… So I ordered and picked up… The staff was ehh not too pleasant. But oh my goodness the chicken parmigiana was SOOOO good! I will be back for sure! I was a little shocked it’s not a sit down restaurant when I picked up the good but still was yummy!

I see a lot of poor reviews for this Rosatis location, but I’ve always had pleasant experiences. Yes, the place can use a good cleaning and some updates, but compared to similar carry out style places back in Chicago it’s tolerable. I’ve always had decent customer service.
The pizza is really good. My favorite is he stuffed, but I typically get the thin crust (unless I’m really hungry). My whole family loves the pasta dishes, and we frequently get the fried chicken dinners too.
For a neighborhood carry out joint, the food is great and the prices are reasonable. This Rosatis location is in our regular dinner rotation and have yet to have an unpleasant experience. If you’re really hungry the stuffed pizza is phenomenal!

Do you not go to this place! It is probably the worst customer service I’ve ever dealt with for a food establishment. Even the manager there, or supposed manager had no regard for what real service is these days. Two kids running a place like it was a joke.
First I was placed on hold for about 8 minutes. In that time I was holding I drove over there to place my order in person. The place was filthy with one customer there. I had to ring a bell since the door alarm was not enough to get there attention.
The girl approached the counter and looked like she was hanging out by the pool and was giggling the whole time. She didn’t know how to even take my order or enter a coupon.
I ordered 2 extra large pizzas and 24 wings. She said that will be 69.87! I said are you sure? She said I don’t know as she laughed and drank her soda while looking at me as if I was dumb. I asked for the manager at that point.
Bottom line this place needs the owners attention badly. I find it repulsive to think people run a business so hap hazardous. Service and quality is what I pay for and they sure don’t deserve my business or yours.

Just came to this location a few days ago. I’ve never been here before but decided to try it out with my family since I bought a Groupon. So we didn’t know it was a pick up and we had to wait like 30mins because we didn’t place an order (it was our fault for not placing an order ahead of time). We ordered a massive pizza with a lot of meat and peppers and mushrooms and onion. My entire family loved it! We also got 12 jumbo habanero mango wings and 12 jumbo parmesan ones. The habanero mango were delicious and tangy and sweet with a little spice and the parmesan ones had a delicious cheesy flavor to it. I highly recommend you buy pizza. They have pasta, pizza, wings, and more. Thank you Rosati’s. We’ll be back.

The food was decent, but nothing our if the ordinary. We’ve had better pizza and wings elsewhere. We ordered a Chicago style pizza with Canadian bacon and pineapple on all of it and jalapeños on half. There was a total of 3 pieces of pineapple on the entire pizza And Canadian bacon on half. My husband described it as a cheese pizza with half jalapeños. For paying $ 3 for Canadian bacon and pineapple we were disappointed. We were quoted an estimate time between 6:25 and 6:45. We later got a text saying eta was between 6:50 and 7:05. They delivered at 7:12. If you’re going to change the delivery time to 30 minutes LATER than originally quoted, you should be on time with that quote. And to top it all off, my daughter was sick and crying. The delivery lady put the warming box on the ground out front and stuck her head into my house looking for the crying baby BEFORE giving us our food that was already paid for and proceeded to ask questions about why she was crying. She crouched down to the ground, gave us the food and said that the Chicago pizzas get really messy on the drive. The box was sopping wet and flimsy. The pizza and wings were luke warm.
We won’t be ordering from Rosati’s in the future. OK food, nosey employees, late delivery, put the food on the ground before handing to me, soppy wet mushy pizza box, minimal toppings. Definitely NOT worth the $ 40 we spent.

We just moved less than a mile away from this location. We ordered a 16″ mushroom thin crust and some boneless wings. The pizza barely had any sauce on it. I could see the crust in some areas. It didnt have hardly any cheese on it either. The crust tasted like a frozen pizza and looked to be frozen/​pre made. The wings were flimsy like they were hours old too. Very disappointing since this is the closest pizza place near us and our new home. Definitely not going back.

i always order delivery from here
best Chicago style pizza in town i always order the meat mania pizza and cant stop eating it. lol
the sauce is just perfect and the lasagna is to die for huge and tastes amazing
highly recommend

Rosati’s pizza is always awesome, no denying that! This location however, is absolutely disgusting. I have no idea how the health department has not paid this establishment a visit. The walls are covered in filth, carpet and entrance area looks like it has never been mopped or vacuumed. I don’t even want to know what it looks like in the kitchen. We usually order delivery from this place, but today picked up. I don’t know if we will be returning here!

Love the thin crust pizza — despite Chicago being known for deep dish, some of us prefer the crispy, cracker-​thin pizza cut into perfect squares rather than large triangles that need to be folded. Rosatis has perfected the sauce/​cheese ratio. Great flavor. Love Rosatis!

Bought a groupon for $ 15 for $ 30. The groupings have a one shot kind of deal. For two people $ 30 goes a long way. My husband and I bought a 12″ pan pizza half pepperoni and half cheese, cheese ravioli and Rosati’s grinder. I had the pizza last night. My only issue is there’s no markers on top of the cheese to let you know the difference between the halves. The pizza was excellent. Super cheesy and the dough was just the proper thickness. I could have you some garlic butter dip for the crust since there’s so much but I don’t think they offer it. My husband ate his grinder last night. He thought it was awesome. Beware it is pretty spicy. I had the ravioli for lunch. It was good but the amount of sauce was a little unnecessary. The breadstick that comes with it has lots of spices on top and was really good too. Overall, I thought it was excellent! Totally recommend it and I plan on going back.

Ordered 3 large pizzas, two chiefs and 25 wings which came to $ 95 dollars. Ridiculously over priced and not worth even half that cost. The pizza hardly had any flavor. The cheese way overpowered the sauce. The chiefs were just okay but were delivered cold. The only thing that’s earning this place is the wing sauce. Literally just the sauce. The medium sauce was delicious. The wings were riddled with fat and very veiny. I would of much rather went with one of the chains. I’ve have hotter better pizza from little caesars. Don’t waste your money on this over priced pizza.

My family often gets rosati’s on birthdays! Their pizzas have always been really good and their deep dish pizzas a freaking delicious. They are really filling. We have gotten a «meat lovers» deep dish pizza and a bbq chicken pizza there, along with other pizzas at different times. But those two have been the family fav.
Never have had any problems with delivery. Sometimes the deep dish take a little longer to make but still, worth the wait. Especially if you’re having a party the wait doesn’t seem as long. The pizza is good. It’s worth it in my opinion. So if you want good pizza go there. Get the deep dish. It’s fun and typically unusual to get deep dish. So have the experience.

I have no idea what is going on with these other reviews! Yes the pizza is pricier than dominoes, but the price is comparable to oregano’s just on gilbert.
I’m from Chicago and the thin crust at rosatis taste just like back home, everytime my dad is in town we order an x large pizza with mushrooms and sausage. That is the best combination invented!
I also cannot speak about the delivery as I usually pick up my food, but every time I’m picking up the tiny store front is always packed! Perhaps being really busy means slow delivery times. Trust they are not alone oregano’s told me once it would take an hour and a half to simply pick up my pizza. People must love pizza in gilbert
Overall give these guys a try, but stick to what they are known for… THIN CRUST!

My girlfriend and I are new to the area and we’ve been to several places and I’ve got to say… Were thoroughly disappointed with almost every restaurant we’ve been to.
This rosatis had great customer service and that’s why I gave it one star. The food was below standard for anyone. The fries were cooked in old oil (you can tell by the color of the fries, smell and taste) we also got the chicken strips which seemed as if they came out of an elementary school lunch room and tasted as if they did as well. The one good thing we had was the garden salad. It was fresh, crisp and tasted great. ***BEWARE THE HIGH PRICE DOES NOT MATCH THE QUALITY OF THE FOOD*** you’re better off getting chicken nuggets at McDonald’s.

Problems
#1 It takes forever… around 30 min for one pizza but most Rosatis are slow
#2 They wouldn’t take a 50% off coupon I had
#3 It cost almost $ 25 for 5 mozzarella sticks and a large pizza?
#4 They mozzarella sticks weren’t hot or even warm. The cheese inside was hard
#5 The pizza tasted horrible
I have eaten pizza from a few different Rosatis in the valley but this place was horrible.
The only good thing was that the girl who was working the front was cute.

Be prepared to wait about an hour and a half for delivery. We ordered online thru
. The food was good, fresh and hot. Here’s what we ordered and paid:
Fried Zucchini, 12 Classic Buffalo Wings, Chicken Parmigiana Pasta, and Chicken Parmigiana Sandwich = 28.99 + 2.26 tax + 3.00 delivery + 3.00 optional tip = 34.25

Ordered last night. We live one mile away, took an hour and ten minutes to get the food delivered. The chicken tenders we ordered tasted like burnt rubber and were extremely dry. The chicken parmigiana sandwich, the chicken was disgustingly rubbery… The fries were also the crinkle cut fries and tasted like they were microwaved. Will NEVER order from here again. I used to speak so highly of Rosatis and their is just Zero consistency these days. Step up your game…

I have ordered from Rosati’s MANY times in Wisconsin, and having just moved to the area, was SUPER excited to see that there was one near me! I read the previous reviews, even the negative ones, and thought «surely those negative comments cannot be true!» Sadly… I was wrong. Here is why:
Order: Super stuffed pizza with extra cheese, garlic, green peppers, onions; chicken salad (I know… but it was for my girlfriend!!); Breaded mushrooms.
Deliver time was over an hour and 20 mins… but if you KNOW Rosati’s, you know you pay a little more, wait a little longer… but the food is SO worth it!!!
FOOD: Under cooked. I have ordered the super stuffed pizza many times… with more toppings… and it has usually been delivered hot, crusty, gooey… PERFECT. But there is a difference between a crunchy crust with a chewy center and simply being undercooked. THIS was undercooked… the crust was still dough and the center was cool, with the cheese not completely melted. The breaded mushrooms were the same… the breading was very thick and not completely cooked (the batter was still batter inside and the mushrooms were cool). I did not finish either the mushrooms OR the pizza… and trust me, I ALWAYS finish my food! I ate two pieces and my girlfriend had to try to heat it in the oven… kinda defeats the purpose.
The chicken salad??? Seriously… who cares. Unless you have a fitness buff girlfriend, you won’t order a chicken salad from ROSATI’S…and if she is a fitness buff she obviously won’t care what it tastes like.
What got my goat the most was when I called back. The lady on duty told me that sometimes in the delivery process, things can get soggy. Then she offered me a «partial credit». Serious ROFL’s on that… Ma’am, I am a serious food orderer. I have ordered all kinds of foods from all kinds of places… I KNOW when it is soggy and when it is undercooked.
BOTTOM LINE: I had come to trust Rostati’s (as a franchise) and am perfectly aware that sometimes, things can happen (even though it has never happened at any of the Rosati’s I ordered from in WI or the one up in Peoria… I cannot speak for other Rosati’s over here). I will, of course, use my partial credit and try them again, and naturally, will update this post (for good or bad) when I do! I just hope none of the cooks reads this first and does something naughty to my food!!! Just sayin.

Actually found this one on Unilocal!I was looking for something new to try as the family was getting a little burnt out on NYPD and Barro’s Pizza! We try to stay away from the mega-​pizza chains so Rosati’s it was!
First off– the online order process was stellar. I had an account setup in less than 2 minutes, with a 10% coupon to boot! The site is extremely user friendly, simple navigation. You can include a tip during the purchase step, set out the time to be delivered (ASAP, specific time, etc.) and then you get the graphic that shows you live status of your order (prepping, baking, delivering) — makes the entire process easy and informative.
Now on to the pizza. We ordered the thin crust cut into squares. Just a plain pie (no toppings) — and it was delicious. It delivered hot (not warm), with hot breadsticks and half-​order buffalo wings. The apps were tasty as well. The pizza sauce is really pretty good, a little sweet. Pizza dough was fresh and cooked perfectly. This is oven baked pizza– Chicago style. I noticed they have double crust as well– pan style– sill have to try that next order.
The price was just right– and we had plenty of food for the family. We will now add this place to the «rotation» of our regular delivery spots when we crave pizza. I don’t understand the mediocre reviews– I was happy.