Staples

The reason for my visit today was to have some sheets scanned at the copy and print center. After waiting in line behind another gentleman for about 5 min., we were greeted and asked what we needed. Since the scans were not able to be fed through the auto feed, we were told that the charge would be $ 2 per sheet instead of the usual $ 0.50 per sheet. These scans were required for a project that my son had to complete for a college course, we agreed to spend the ridiculous amount of $ 80. I then asked the Staples employee how long it would take because my son needed to turn it in the next day (the scans were too long for my personal scanner or we would have just done it ourselves). He said he had no idea because there would be other people that needed help and he would have to help them before he finished my scanning. So basically, he was saying that everyone else’s project was more important than mine. I had patiently waited my turn in line while he helped the person in front of me, so why would the next person not have to wait? We decided to leave the store and seek help elsewhere. We found it at the Alphagraphics right across the street from our house. They happily accepted the job and completed it within the hour for $ 17.20. I have been a long time customer of Staples, but this experience really rubbed me the wrong way. In the future, I will be ordering office supplies, furniture and computer equipment from Amazon and will do all of my copying and printing at Alphagraphics (Val Vista & Williamsfield.)

Ok… I managed to get out with almost all the school supplies!!! You can’t beat 110% price match and join there email club for $ 10 off $ 50. Check out wasn’t so fast but worth the savings!!!

What a insolent cashier. Young lady snapping at me when I asked a question. She also managed to charge me for something I didn’t buy. After I go back to get my credit, I’ll never walk in their doors again.

They always have everything I need for my supplies for work & cashier was very helpful & friendly.

I got plastic covers for pages that go in a binder. They had them. The kind mid 20s, female employee lead me to them. They had other office related items there as well. I used their bathroom. Don’t worry, I got it all in the urinal… except the second half, but that’s to be expected. I spoke to the cashier. He was probably about 55 years old. Apparently he «lost it all» in the stock market. Odd thing to share as I’m checking out. Whatever. Have a cool day bub.

This is Staples. Basic office and school supplies, including some electronics and even office furniture.
They often have good sales. Watch the flyers.
On this particular occasion we needed dry erase markers (which were on sale for $ 1), some notebook paper, and to recycle a printer cartridge. Yes, they take cartridges and give you a credit ($ 2, I think). All were accomplished.
And the staff was VERY helpful. The markers weren’t in the bin, but their inventory showed they still had some. So one of them went scrounging in their storage area and found them for us. Very satisfied with this visit.

I always find what I need but the customer service could be better. It is hard to find anyone to help out with questions. I recently purchased a new computer chair and was looking for someone to help out with getting the box to the front of the store. I had to go to the front of the store to ask for help. I asked for a cart or a dolly to help me get it to the front of the store. The associate was more than helpful though and carried the box to the front and then out to my car. I just wish it would have been easier to find employees walking around the store ensuring that their customers were alright.