Wendy’s

My first time at Wendy’s. I didn’t expect too much, but they still managed to disappoint me. I got the cheeseburger with a baked potato with sour cream and chives and the bacon fondue fries, my fiancé got chicken burger and also the highly anticipated bacon fondue fries. Best things first: they have one of those fancy soda machines that make my German tourist heart sing (vanilla ginger ale, yes!) and I really enjoyed the burger. Unfortunately, the bacon fondue fries were extremely sparse on the bacon and the fondue cheese sauce was not cheesy, what left us with soggy wet fries. Delicious. But the worst by far was the baked potato. I was sure nobody can mess up something as simple yet delicious as a baked potato — until today. The potato itself had zero flavor, the bland chives could not cut through that gustatory boredom, and if you think «well, butter and sour cream will make it palatable», oh no, not with the light (!) sour cream and low fat butter free butter spread they give you. It is a fast food restaurant, do you think I’d go there if I was on a low fat diet?
Two stars for the quick and friendly service, the soda machine and the delicious burger.

About 3 weeks ago I went in the drive thru and ordered $ 16 worth. Got to our destination only to find that half the order was missing. The manager said I would have to make the 20 minute drive back to take care of this and was stand offish as well. I talked to the district manager who said she would send a gift card. I left my address and phone number. As of yet I have received nothing. When following up I was told the mail was returned (yet why didn’t they call me). I have come in to follow up and was told that is was mailed. That was over a week ago.
This is not an isolated incident, either. In the past year I have been here 4 times and 3 times they have botched the order.
Update: Now has been 5 weeks so I went into the store. They rang in a gift card on the spot, the issue is settled.

Due to some changes in diet I had to try the chicken nuggets. I think my son said it best. They are «the best of the worst». Better than crap like McDonald and Carl’s jr but still kinda weak. Went thru drive thru and they forgot a couple items so had to go back in. Handled it well though. Didn’t ask for receipt or question it. My wife enjoyed her small Caesars salad.

Not bad for a fast food experience. The place was dead empty when we went in with two tired toddlers about 7 on a Sunday night. The employees were friendly and helpful, the food was acceptable for what it was, it was a pretty good value pricewise. The kids were pretty good and scarfed down their food and we all enjoyed our tiny Frosties, which have gotten even tinier over the years but still just the right amount. Everything looked pretty clean, at least before we hit. I’d go back, and I don’t say that about too many fast food places.

I used to go to this one frequently when it was the only fast food near my house. I moved away, and came back, and this Wendy’s has gone down hill. It’s still not terrible, but the service takes longer than it used to, and the food is clearly not freshly made. I realize most fast food isn’t, but at least make it look like it hasn’t been sitting under a heat lamp for the last few hours.

Drove thru this location at 11 am this morning. Order taker was friendly and got my order totally correct. Ordered the new Pick 2 for $ 4.99. Got the Apple Pecan Salad and small Chili. At the window, the staff was friendly, took my dinero, gave me the right change.
When I got home, I found that all was well… they remembered plastic forks, knives, spoons, crackers, pecans, and dressing. They even included plenty of napkins!
Food tasted good, chili was temperature hot, and chicken on top of salad was warm, just as I like chicken on top of a cold salad. Good experience, will go back again soon. Maybe I will try their new breakfasts next time.