The customer service here is excellent as is the product. I bought two pairs of shoes and they are crazy comfortable. Only reason I didn’t give it 5 stars is that the selection is not super good. I found several pairs of shoes that I liked, but they often did not have my size in stock. Luckily, the will ship you whatever size you need for free, just be sure it will fit first. I live in Santa Cruz and would not want to have to drive all the way back if they didn’t fit quite right…
Tin J.
Évaluation du lieu : 5 Gilroy, CA
I just love clarks and there employees are super friendly. They are so patient for finding what I was looking for. Thanks so much.
Erman L.
Évaluation du lieu : 2 Santa Clara, CA
No matter what I do, I feel the same… with or without Clarks
Ray C.
Évaluation du lieu : 4 Hollister, CA
I have purchased footwear at this store for the past five years, and only within the last couple of years have I noticed a big drop off in the cleanliness and upkeep of this store. It is very cramped in the store due to all off the boxes that fill every nook and cranny in the store, seems like there is no desire to correct what is wrong here. I will say that there is one employee who is always ready to assist in anyway possible. Ask for Perfidia, the assistant Mgr, she strives for customer satisfaction.
Denise L.
Évaluation du lieu : 4 Santa Clara, CA
My sole purpose for coming to the outlets was to return a pair of boots I had bought at the Napa outlet. Returned them, but ended up with 2 really cute pairs that were both 25% off, and the employee got me to do a donation of $ 4 for an additional $ 8 discount! Yes, these are not the most hippest shoes, but so comfy for work, and some are actually quite stylish! Employees were attentive and walked me through all the discounts.