Gilroy Screen Printing Company

The in house designer is amazing. Zach has some serious skills. However, I do not feel the same way how the owner conducts business. When I received my order it was the wrong shirt material despite making it abundently clear what type of material I asked for. I accepted only half the product due to this mistake. I received a call a short time later by the owner pressing me about why I did not accept the shirts. I was made out to be the one in the wrong when I was clear I wanted 100% polyester not a 50 – 50 blend. I was told by the owner I should’ve ordered a sample of the shirt prior to making the order. I even left a sample to be used as a reference. The owner would not cop to being wrong and instead only offered going to Cal Silk; a competitor whom I left to do business with this company. I do not recommend either company for future business.
WHO DOES THAT?! It’s my fault the wrong shirt was ordered, it’s my fault a sample was not ordered to ensure quality of the product, and I should have to accept an inferior product compared to what I originally requested?!
Go to
. Way better customer service, shipping is included in the price and they have a 2 week guarantee.

I came to this company after having a bad experience with another screen printing company in Gilroy. Zach not only agreed to do our team shirts at a very reasonable price he was very nice! He wasn’t given a lot of time to do our shirts but did an amazing job and I was very satisfied with them. Not sure of the lady’s name who works in the front but she is so sweet and comforted me with phone calls letting me know the progress of the shirts. I will definty be coming back next year! Thank you Zach!
P.s we won 2^nd place in the Tshirts competition :)

This place is a joke. I got three quotes for my shirts and truck magnets, they were not the cheapest quote. The main thing i told them was, «i want shirts that WILL NOT SHRINK». They suggested a shirt i took their word for it and i went with their suggestion. I also ordered truck magnets, 4 in total. My total for 40 shirts and 4 magnets was $ 750.00 (one order, one contract) which is not that great of a price. I left a $ 375.00 deposit.
So the shirts come in a couple of weeks later and i pick them up wear them give them to employees, friends, family, then i wash them. They shrank. A lot. I went in the store wearing a shrunken shirt and Gloria and John (owners) looked dumbfounded. (which i find out now, thats their normal everyday look). So they told me they would take care of it and blah blah blah.
Ok, so the magnets arrive… They look like shit, scratches, crappy quality, (even one of their own employees agreed with me). I did not accept the product. After 5 minutes of trying to convince me of how nice they are John says ohh we will take care of it. So they called me back a month later Yes a month, ohh for $ 40.00 more we can get them to be exactly what you want with a clear coat on top blah blah blah. I reluctantly agreed to pay. So, another month passes by and finally my magnets have arrived and the need to get paid asap!!!
So i go in there to pick up my magnets which they do look good this time. But now they want the balance of the contract. I said no, why would i pay you in full when i still dont have any shirts. John and Gloria «ohhh well we put the shirts and magnets on two different contracts» I say «No» when i made the original order everything was on the same contract”. They say «well we split them up so it would be easier» then i say «well im not going to pay for my entire order until i get my entire order». Days later i cancel the shirts order because they are being difficult to work with and untrustworthy. Now i returned 26 shirts, they are only giving me credit for 25, until i get the other shirts back from the people i gave them to. Which im not going to take a gift back from people sorry, also i asked some of the people i gave shirts to if they had shrunk and they all said «yes». I offered to pay $ 400.00 total i take the magnet and they keep the shirts, John says «yes» i go to the store and then they say «no». My logic on the $ 400.00 was the original $ 270.00 for the magnets, the added $ 40.00 for the magnets and then the balance for the screens they made for my shirts. They told me to get out of the store, never come back or its trespassing and also they will be taking me to small claims court. These people are lunatics, they are crazy! They write their contracts in pencil so they can try to change it on you. They are flip floppers and they cant seem to get anything right. Listen, im not trying to bash there company which i am doing, im trying to save anyone that reads this a headache and to go somewhere else. In conclusion,
DO NOT GO TO GILROY SCREEN PRINTING. DO NOT GO TO GILROY SCREEN PRINTING. DO NOT GO TO GILROY SCREEN PRINTING. DO NOT GO TO GILROY SCREEN PRINTING. DO NOT GO TO GILROY SCREEN PRINTING. DO NOT GO TO GILROY SCREEN PRINTING.

I’ve used Gilroy Screen several times now for shirts and jackets for my office. Some of these items are for internal use and some have been gifts for clients etc. Everything has always been of excellent quality and looked great. Their customer service is very helpful and fast. I had a «must have» time frame on my last order with no lead time for them and they came through. I would not hesitate to recommend them. Great company.

I am very surprised to read the review posted for Gilroy Screen Printing. I just used Gilroy Screen Printing for the second time and was once again very pleased with the shirts we received. My first order was last summer when they designed and printed 20 t-​shirts for a family trip. The design they created and completed shirts were better than I had hoped for. Last week I stopped in with a last minute request for shirts for a sports team. They were once again helpful with the design and very willing to work with us on such a short time request. Gloria even surprised my youngest son with a shirt of his own to match his older brother’s. Wonderful customer service, competitive pricing and great products. I would highly recommend Gilroy Screen Printing.