I normally do not write reviews on retail stores, but, this place had such exceptional service I felt it was appropriate. The staff was knowledgeable, friendly, helpful. They provided options like having something shipped and even suggested their main store for a different product if it fit my needs. Just a great experience. Way to go and I will go back.
Brian B.
Évaluation du lieu : 5 San Francisco, CA
I visited the Johnston & Murphy store in Livermore and saw a jacked I liked. After getting home, I realized I should have bought it. Since we were going to be in the area the upcoming weekend, I called the store to see if they had my size in stock. Since they had two similar jackets, Javier the store manager offered to send me an SMS pic of the jacket. Way to go above and beyond guys! I love the styles and am looking forward to seeing what else they have in stock.
David P.
Évaluation du lieu : 5 San Jose, CA
I’ve bought two pairs of shoes here since 2010. The prices and range are very good for a factory outlet. The sales representative was highly knowledgeable and extremely helpful. Thank you.
Aron H.
Évaluation du lieu : 5 Santa Cruz, CA
This outlet store was above par. To start off they have fantastic prices which are always a great thing. Tons of clearance shoes that are categorized by size so it is easy to find something that will fit you. I was looking for something specific but didn’t really know too much about how to pick the best shoe for me. The lady who was working the store that night was very knowledgeable and able to not only answer questions but accurately assess and help me pick out the shoe that would serve me best physically and also visually for the look I was trying to achieve. The company itself I really like. They make a nice leather shoe that fits nicely and is affordable. They have a wide selection which encompasses a nice variety of shoe style. I will definetly be going back to this company in the future for new shoes.
Timothy O.
Évaluation du lieu : 4 San Diego, CA
I wear Johnston and Murphy shoes, so I was hopeful that I would walk out of the outlet with a new pair. Sadly, that was not to be. The sales associate(who might have been the manager) was very thoughtful, but they just didn’t have anything that fit me. I have a narrow foot, but the narrow loafer in stock didn’t fit one of my feet right. Another style was out in a B width, so I was out of luck. I’d visit again though if I was nearby.