Horrible! These guys are complete jerks! He threw a cup of coffee on my father who was thier for an apt that was scheduled! Apparently, they are to busy to help thier customers! I’m very upset and I think something should be done to put these guys out of buisness. No words can explain how unprofessional these folks are. My parents had drove all the way back up north for the appointment and before going to pick up thier pontoon stopped in to see how things were going. How can they get away with these kinds of buisness practices are beyond me. We will find someone else to winterize our pontoon and they lost a purchase on a new pontoon friday! In fact I’m sure they are all so busy they should have another cup of coffee! Thanks for nothing except wasted time and gas and now they need to make another trip to find someone who would do the job!