Giant Food

I admit I did not do any shopping there but my first and only experience there with one particular Giant employee was not great. It was not a huge argument or anything like that but just the unwillingness for this one young lady to do her job.
I went into this store because I wanted to purchase and EZ Pass and I happened to be in the area that night. I figured I would go in and knock this off my to do list since there are only a few retailers of this device authorized to sell it.
I went in about 930 and asked the young lady who was working behind customer service that I wanted to purchase an EX Pass. Instead of saying sure she replied with a statement that made me want to go off but I remained cool. She asked, «Do you really need one tonight because I just locked them up.» The audacity to ask a customer if they need an item they are asking for at 930 at night shows the laziness and piss poor customer service this place displayed. I told her yes I am here and I came here specifically to get this item. So to her dismay she walked away an entire 60 feet to where the EZ Pass devices were located and walked back. The entire time was about 75 seconds for her to come back with the item. I guess I really made her go out of her way to do her job.
Customer service is DEAD and this particular Giant is supplying the ammo to further kill it.

Seafood department woman was very nice and helped me fast. I call before I come and she had me ready.

Went in to get a pack of chicken boobs, baking potatoes and corn. Came out with a whole lot more. Don, at the deli counter, was friendly and talkative. He really sold me on the Amish potato salad. Deanna, at the register was very nice and she talked while ringing up the items. Overall a nice store…

I live nearby so this is my «go to grocery store». I have been a little disgusted for about 2 months now. I have started to notice the expiration dates on some items (i.e. the fish sauce expired in 2012 and is literally still sitting on the shelf). I brought this to a cashier’s attention, she called and told the service desk and its still on the shelves! I have laid the fish sauce down on the shelf so the person who is stocking or straightening can see the expiration date. I have turned the bottle outwards so the expiration date is showing… and it still sits on the shelf.
Also, there is a girl at the deli counter who is every sooooo slllloooowww and is more chatty with 1 person than bothering to acknowledge the other 6 patrons standing around waiting to be served. Their deli area is just about the worst (besides this one guy who is always so friendly and happy). When I see that one girl I hope the kiosk is working, or I compromise for the week and buy prepackaged deli meat. I have also noticed that the self checkout lines are not monitored well. Numerous times when I have an «issue» and my light starts blinking, I have to go get someone from the service desk because no one is paying attention. Other cashiers are not sure how to split the bill onto 2 cards. Veggies (i.e. cucumbers are always mushy), make sure you take your time when purchasing produce. The bakery always has grouchy older women working.
Best part is the seafood department. They are sooo nice, kind, considerate and helpful. Also, the meat department guys have come out to help in seafood if they notice someone has been standing and waiting for assistance. Back corner of Giant is GREAT :)
I also wish they sold the vegetable spaghetti noodles by garden delights. I have made the request in the past but obviously they don’t really care.

Decent Giant grocery store. Come here to buy things on sale, otherwise it’s expensive.