Our experience with Dr. Jeff and his team at Mastroianni Orthodontics has been amazing. The doctor and staff are very knowledgeable, and they go out of their way to make each visit remarkable. My daughter was very nervous about getting braces, but after her first visit she came home smiling, proud of her braces. I never hesitate to recommend Dr. Mastroianni to anyone needing braces. He’s the best!
A G.
Évaluation du lieu : 5 Edwardsville, IL
We love Mastroianni Orthodontics! Our daughter just got her braces off and we are thrilled with the results! In almost two years we have never had a bad experience at the office. We are always in and out quickly with no waiting. The staff and Dr. Mastroianni always go above and beyond!
Trish C.
Évaluation du lieu : 5 Saint Louis, MO
I am so impressed with Mastroianni Orthodontics. I’ve been concerned about my 8 ½ year-old son’s baby teeth falling out and permanent teeth coming in crooked. I called Mastroianni Orthodontics and asked if my son was too young to be screened for braces, as I wanted to catch any problems early. The staff members answering the phone were friendly, knowledgeable, and explained to me that most kids should be screened by 9 or 10. So, I was on target. They also explained to me — to my shock and surprise! — that my initial visit, exam and x-ray for the screening was free of charge. Before my appointment the staff sent me informational literature about braces and their office in the mail and entered me into their online system where I was allowed to fill out all of the paperwork for insurance, etc. online. What a godsend to not have to sit in the office and pull out all my insurance cards on a clipboard! Loved that! The day of the appointment I arrived at their offices and was pleased by a bright, modern and cheery décor. My son was immediately put at ease and went to go play in the game room they have for kids. Since I didn’t have paperwork to fill out I was able to sit down and relax watching their flat screen television. Most surprisingly to me? We were called in to meet with a technician and the doctor at exactly when our appointment was scheduled. WOW! No waiting around for 30 minutes. I didn’t even need to bring the book I had carried along to occupy myself during what I thought would be a long wait. Dr. Mastroianni came in and immediately introduced himself to my son and myself. He put my son at ease asking what grade he was in, what sports he played and if he had any questions for him. My son, who is usually shy around strangers, immediately responded to Dr. Mastroianni and opened right up. To my surprise my son expressed concerns(and excitement) about braces to Dr. Jeff that he hadn’t even expressed to me! It was right then and there I knew I was in the right place. As promised, my son was given a thorough exam and x-rays. Even more surprising to me was the doctor’s assessment that I should wait a while — and that action wasn’t needed at this time. I wasn’t «sold» or «scared» by this office. I was told my son’s teeth may very well straighten out on their own and to bring him back in 9 months for a follow-up. I cannot say enough how pleased I was with this office. My son was happy and didn’t want to leave. He loved Dr. Jeff and was a little disappointed he didn’t need braces at this time. The office staff was so nice and made me as a parent feel very comfortable. They didn’t talk in «doctor speech» to scare me — they took their time to explain absolutely each thing to me in plain language. I really appreciated that. I would highly recommend Mastroianni Orthodontics and intend on using them should my son need braces.
Don F.
Évaluation du lieu : 1 O'Fallon, IL
Hard to review. He was not in the office on 8⁄29 when Kim insisted on rescheduling the appointment. I sure hope this is not a omen.