I’m from out of town and searched everywhere near the Collinsville area that did SNS nails. This salon uses a different brand called Nugenesis, which is still a powder dip process. I’m not sure if the quality of the product contributed to the problem, but the nail technician was awful. I called ahead to make sure they’d be open &they told me they closed at 7:30, although the sign out front said 8. We went in at 6:30 and there was only one other women finishing up as we got there. I think this is the reason why the woman doing my nails was annoyed with me the moment I sat down. Clearly they are use to closing up early. She was not friendly, ATALL. She answered her phone multiple times and mocked me when she wasn’t happy with my feed back(not like she asked for it). She went on doing my nails without bothering to make sure if I liked anything and got frustrated with me when I asked her to fix something. For example, I asked her to make them a more pointy shape and instead of doing one and making sure I liked the shape, she did them to her own satisfaction and tried to go on to the next step. If she would have asked me she could have avoided the frustration of having to do it again… She also really didn’t seem to know what she was doing. This could be in part due to the fact it’s a new technique around here, but I can’t imagine she has done it many times before. Regardless, my nails look chunky and she was annoyed with me when I had her buff them down because clearly she just wanted to leave. She also didn’t bother to get the powder all the way to the cuticle. She told me she couldn’t because of the way my nails were growing. What? I’ve never had this problem before and I’m pretty sure my nails have been always been growing the same way. I think she just didn’t feel like, or didn’t know how to, fix her mistake. She also got paint everywhere. To the point where she was literally filing it off the MIDDLE of my FINGERS because she waited until I pointed out I couldn’t get it off. She also didn’t bother to get the red I previously had all the way off my nails & I can see it under my now white nails. All in all, from a distance my nails look good, but up close it’s a really shotty job and I’ll probably have to get them done again in a week. I mean she didn’t even get all the way to my cuticles and the nail itself if not completely smooth. I’m very disappointed with my experience. I wish I could say otherwise because the owner is a really nice gentlemen. I’m not sure how many women work there, but if he got rid of the one that did my nails last night, he’d probably be better off. My sister got acrylics done there &they look pretty good, but I don’t think her nail tech was too friendly either. Sadly, I would not recommend this salon.
Pam M.
Évaluation du lieu : 1 Edwardsville, IL
Nope. Never again. Went in for a gel manicure, and got no part of «manicure» other than polish. Used a sanding bit on my nails, and when I protested(how about asking me?), he got pissy. Talked on his phone the entire time, and looked shocked when I declined the tip. And I ALWAYS tip at least 20%, so that’s how abysmal this was. The kicker? It’s about 2 hours later and one is already lifting. Nice.
Ashley K.
Évaluation du lieu : 4 Collinsville, IL
I’ve been here several times for gel manicures, and yeah, I’m a fan! I’ve always had decent service, and the nail techs are usually very polite. Depending on the tech, their work on gel nails is pretty good. I’ve had a few techs that rushed a little bit, but they have never messed up my nails in such a way that would make me angry. I don’t let the little things bother me; the wait is to be expected if you go during prime time(c’mon people.), and the language difference is not difficult whatsoever(if you think so, you’re probably an a-hole and insecure. THEY’RENOTTALKINGABOUTYOU). In fact, this is the only nail salon I’ve been to where the techs actually talk to me. The owner is really cool, and he tells me about his family all the time. The salon is pricey, but that is to be expected too.
Nikki M.
Évaluation du lieu : 1 Edwardsville, IL
Going to the nail salon is suppose to be relaxing… it was the total opposite. The ladies were rude and my nails look like shit. I could have done a better job myself.
Donna B.
Évaluation du lieu : 1 Edwardsville, IL
I visited this nail salon yesterday and was treated extremely rudely. Since I was dressed very casually,(No jewelry or makeup) I was immediately profiled as a person that could not afford their«uppity» services. I was tossed from one person to another when other clients came in that were professionally dressed. When I asked not to have my fingers ground down to remove my polish, I was told that was not how they did it there and it took too long. I was eventually given to someone that was extremely sick and did not have any business being at work. The owner, who chose to speak Vietnamese to all of his employees, was visibly upset that I had made a special request. While the initial tech was good, she was trying to get him to quit raising his voice to her while she tried to do her best with me. I suggest that anyone who goes here, think about if first, and choose another salon.
Anna P.
Évaluation du lieu : 4 Alton, IL
I received a mani/pedi from this salon as a gift from a girlfriend in Indy. The guy was nice and did a really good job. The calf massage was a teeny bit uncomfortable on my shin bones. I picked a bright red glitter polish for my nails and toes. I was really pleased with the whole experience. Unfortunately, the glitter started coming off a few days later, but overall — it was great! Clean, friendly staff, similar pricing to other places.
Dana H.
Évaluation du lieu : 1 Glen Carbon, IL
The high school kid who did my mani pedi couldn’t have been less interested in doing a good job. He sucked and I hated the whole experience. The paraffin and hot stones that come with the general cost of the service(but really only last approximately 2.5 minutes) are not worth it. I also felt I was overcharged for the child like art he put on my toes with a heavy sigh and a raised eyebrow when I asked for it. Brat.
Elaine W.
Évaluation du lieu : 1 Collinsville, IL
I went for a relaxing manicure and felt more stressed being there. The lady that did my nails was not friendly; she kept speaking in her native tongue to other employees, rushed through the massage part(which I was really looking forward to) and then left me to dry my nails for over 25minutes… she never checked on me… I couldn’t even see if she was still in the building. I would’ve left earlier but I hadn’t paid yet… I thought she’d at least want that. Even though the price was fine and the work was okay the service was horrible and I won’t be going back.
Carol O.
Évaluation du lieu : 3 Fort Wayne, IN
Pedicure chair sounded like it was an airplane getting ready to take off. Nail tech not very polite. Overall Polish was good and for $ 22 I’d probably return hoping to get a different tech.
Dow C.
Évaluation du lieu : 4 Dover, MA
I called for a last minute appointment for 3 mani and pedis the night before my brother’s wedding day. They accommodated us all — before their usual hours and did a great job with the nails. The salon was tidy and well outfitted. Thanks!
Alicia O.
Évaluation du lieu : 5 Maryville, IL
Owner handles bad people well! Some chick saying she didn’t want to pay for brow wax cause they were too thin but the whole salon is like she just didn’t want to pay! Her brows looked awesome and not thin at all. I think she was just being cheap! They’re prices are awesome, service fabulous &10% discount on cash purchase! I’ve gone in a week later with a chip on my OPI gel and he fixed it for free! Great place. I prefer Leigh Ann or Vanessa to do my nails! Both are fabulous!
Eliz O.
Évaluation du lieu : 2 Winter Park, Orlando, FL
I’ve been trying to find a good nail salon in the area… and this isn’t the one either! The décor is nice, but they don’t have a nice and wide selection of colors. I got a pedicure and I’ve had better. I really like it when they take the time to scrub my feet and it didn’t happen here. The girl took her time on massaging my legs, which may sound nice, but it didn’t feel as nice. She was just literally caressing my legs, which after a while felt annoying. Also they only had four people working and people kept coming in, so at the end of my pedi, I felt like she was rushing to be done and move onto the next client. I hate when that happens and I usually try to go at times when I assume it’d be slow, but it doesn’t work out every time. Overall this place is just okay, try somewhere else! The pedi is $ 22, other places it’s either $ 18 or $ 20!