Staples

Went to this location first to fax time sensitive items. I tried 3 times and got a result that stated that the fax was NG, which no one seemed to know what that meant. They suggested I call the person I was faxing to. This was a Saturday, and the business was closed, so I explained that to them. So they told me that the number was probably bad/​wrong, or that something was wrong with the recipients fax machine. They didn’t bother to trouble shoot with me or anything. So I ended up looking for another place to fax my stuff to and it went through. Associates NOT helpful.

Very nice Staples in a good location for me… Helpful, but not overly so, staff… Oddly enough, I got my Halloween candy from here this year since they had given me a 20% off coupon during my last visit — whodathunkiT!?!

This location always appears empty from the parking lot, and when we went in, there were only a few other people in the store.
Staples has evolved over the years and now seems a bit confused about what it is. They have a whole aisle of things like GPS systems, and food is everywhere, especially near the front of the store. I did find some great basics here– a fan, a recycle bin (nice height), a trash can, printer ink, copy paper, etc.- but they have a small selection of items and some of it seems a bit overpriced. For example, I wanted to get a shredder. They had about 10 options. Their cheapest shredder was $ 50, and the most expensive one was like, $ 400 or something ridiculous. Some of their office furniture and chairs looked nice, but were significantly expensive than pieces I’ve seen elsewhere. It seems like if they were able to focus on a smaller spread of items, they would be able to offer more options at better prices. The guy who checked us out was very nice and knowledgeable. However, there was nobody on the floor to ask questions of, so we had to wait in the checkout line to ask a question about where something was in the store, which took awhile.
I’ll be back the next time I need to grab something specific, such as printer ink that I need the same day. Otherwise, there are probably better options elsewhere.

This Staples store is in Concordville Town Centre, a fancy strip mall in Concord Township. Parking is more than sufficient in this area. The selection of office supplies at this store is standard for a Staples store. Employees are quite helpful. However, like all Staples stores, this store suffers from less-​than-​competitive pricing for many technology items.