Mendes John F MD

My wait time to see doctor after I was undressed and waiting was over 1 hour. Freezing. No apology or update as to the whereabout of the doctor. Disgraceful. Also-​the ladies in the front office gossip about other patients. Not very professional or welcoming office.

Made a 1:40 appointment here for persistent runner’s knee. The nurse called me in right at 1:40. The x-​rays of my knees were done by 2:00.
At one point, one nurse came in and asked me to move from the examining table to the chair to be more comfortable while waiting. Supposedly this was at the request of Dr. Mendes. Cool.
At another point, a second nurse came in and told me the doctor was running a little behind with other patients and asked if I had anywhere to be. Not sure it would have mattered if I did, but it was still nice of her to ask.
Dr. Mendes spent about 5 – 10 minutes with me and ultimately prescribed me an MRI, which is the outcome I was expecting. Because of the subtlety of my injury, he explained he wasn’t really able to diagnose me in the absence of those results.
Overall, the staff was courteous, professional, and prompt. My only complaint is that Dr. Mendes acknowledged that his associate, Dr. Chase, was who I should have seen in the first place. Chase specializes in sports and I did specify with the secretary when I made my appointment that I was coming in for a sports-​related injury. No Mendes’s fault, but still kind of annoying.