East Coast Moving And Storage

Helped my sister move to NYC to be closer to family and of course when I got there I had to find moving professionals for her. Called East Coast Moving and Storage and thought they would be great based on the reviews I read, and they were! Very helpful, great price, the movers showed up right on time and took over packing and organizing my sisters belongings, Michael was particularly helpful, they got my sister’s belongings to NYC safe and sound, nothing lost. Nothing broken. I highly recommend these guys, just great.

I found ‘EAST COAST MOVING & STORAGE’ are highly professional in their approach. I would definitely recommend them to anyone looking to hire a moving company! I was moving from St. Petersbug, Florida to Salt Lake City, UTAH. The movers handled my belongings with a very high level of professional care and moreover they delivered the things before committed date this is really appreciated. The team has been doing an excellent job in packing, loading and unloading the household article with extreme professionalism and care and the member has kept us updated with every minute detail in the shifting process.
Thanks Andrew and Team for the great support.

My aunt was moving to Brooklyn, NY from Glendale to help me with my daughter since I don’t have any family out here. I was in no position to be hiring a babysitter and it’s not like I would be able to trust a random stranger with my baby.
So we needed a moving company that would come all the way here. After much research on google and a lot of looking on Unilocal we decided to go with this company.
They were amazing. Super helpful and considerate of her things. The movers were very gentle with her furniture and belongings. They were very friendly and made light of a busy day. Very humorous and made the whole experience a fun one.
I recommend this moving company very much.

No clue why there are so many bad reviews for this place… this is an extremely professional and friendly moving company. About a year and a half ago, I moved from North Carolina to Chicago for work. I do not currently live in Chicago anymore, but the moving experience was so hassle free and everything went so smoothly, I was very pleased with their professionalism and service. From initially booking the appointment to the actual moving day, it was so hassle free that I was surprised! In all my past moving experiences, never before had the experience been so trouble free. The price is reasonable for the excellent service that they provide. You can imagine that moving from one state to another is no easy feat, but the burden is lessened a lot when you move using East Coast Moving And Storage. They moved everything in an efficient and quick manner, without causing any damage to my furniture and stuff. Overall, wonderful and professional moving company!

Do not judge this company because of a few negative reviews. They really did a superb job helping me move to Chicago after a job relocation. They were extremely quick in booking an appointment for me. I loved how professional they are overt the phone and in person. Everything was packed and speed to my new home with extreme care. Please look for Chris when you use this moving because he really did make our moving experience excellent! :) I told you I would give you a shout out haha! Great service, quick work, careful workers. I’m planning to use them again if I ever need to move again.

My cousin was moving up to Brooklyn, NY to be closer to family from just outside Glendale Heights, and so she needed a good moving company to help her out. We requested two movers, and a medium sized truck to get everything done with ease. The price was more than reasonable, and they provided five star moving assistance. We had packed up just about everything, but there was definitely some packing that still had to be done when they arrived. They were very kind, and helpful with the last bit of packing and they were very careful with all the fragile boxes and pieces that needed to be transported. Everything was brought to NYC with no breaks, or issues, and we couldn’t be more happy with that!

I promised Chris I would write him a review once my move was completed! All I could say is that you and your team did a great job! I even told my neighbor about you who is planning a move so get ready for more business as I promised. If I could give these guys 10 stars I would! This whole thing had me stressed out in the beginning but you made this easy for me! Just want to say thanks again Chris for again ll the hardwork!

My friend was looking to move from Glendale to New York and needed help. So, I found East Coast Moving And Storage through a Google search. I recommended them to my buddy, Based on their reviews and rates.
They did a fantastic job packing everything and getting it to where it needed to be on time. They unpacked everything in a matter of a few hours. Nothing was scratched, Scuffed or broken. I will definitely recommend them again!

My daughter attends college in Illinois and at teh end of each school year she has to store her belongings for the summer break. Last summer a friend of her’s recommended East Coast Moving and Storage. They came to her place, gathered her things and moved them to one of their storage units. HOW CONVENIENT!!! East Coast Moving and Storage stored her items for 3 ½ months at a reasonable price. When she returned this school year East Coast Moving and Storage moved her things from storage into her room. HOW CONVENIENT!!!
We found East Coasst Moving and Storage to be curteous, efficient, economical and most of all convenient. Guess who’s getting our business this coming summer. Yay East Coast Moving and Storage : – )

East Coast Moving and Storage were my life savers. I have been planning a move from Atlanta to NYC for a long time, but the other company fell through in the last 3 days. A friend of mine recommended me ECMS and I decided to give them a chance. The whole process could not have been better. In just one phone call I arranged more details than with the other guys. Very friendly representative explained me everything about the move and said they can accommodate me in all ways. The truck was in front of my apartment in Atlanta 30min before schedule and 5 hours before in NYC. Kind guys unloaded all of my furniture and took extra care protecting it. Life savers! Recommended!

I had mixed feelings about choosing this company at first because of the negative and positive reviews that I read here on Unilocal.However, I am so glad that I chose this company because there is not a single flaw that I can find with their service! For summer vacation I was moving from New York to Massachusetts and they helped to make the transition so smooth. Not only were the movers so helpful in doing their job, but they were also friendly and outgoing. All of the things I moved from my house in NY to MA were in perfect condition along the bumpy road. The price was extremely reasonable given the service that I received. I was intimidated by the idea of moving from one state to another because of the many belongings that I had to bring with me, but East Coast Moving and Storage definitely gave me a better perspective and they had even enhanced my living experience in MA. When I moved back to NY after summer vacation was over, I called this company again and they delivered the same impeccable assistance. If I ever have to move again, I know who to call!

I’m not sure why there are bad reviews? I do agree things can go wrong at times.
I’m the go to gal for many things for my friends/​and business clients. In this case I was asked to research and arrange movers for a friend for their daughter from Univ of IL, Springfield
Campus area back to the Upper East side of New York City, over this past Winter break.
I want to say when dealing with any moving company, contact names and direct phone numbers are a must, as well as signed contracts showing deposits or full payments, and the most important, anything being discussed verbally must be written in at time of quote, and or contract signing. This way it covers both parties.
In this case, Most of the furniture and personal effects were pre-​boxed, and or wrapped.
Movers had to get clearance on to Campus, and the resident Ra along with Student were present during the loading. These movers were on their Best behavior, as there is more business from Campus’ and parent through out their own state.
If you shop around on moving sites and I think Unilocal as well there are discounts available on top of your quoted price.
Smooth move, and 5 – 7 days later as per the parents request, the Truck arrived in NYC.
Delivery was planned for a Saturday, Lucky our winters have been cold but no snow.
Unpacking, and moving back in through the side/​service entrance went smooth, as this is a doorman building with building staff, and cameras everywhere.
Everyone was pleased, and workers were tipped accordingly based on move back to the Big Apple. I think the hardest part for them was finding a loading and unloading spot on a narrow block on the upper east side;, that was available, with out cars being double parked.
My suggestion is do your homework, and cover your bases.
My clients were extremely happy and would use again if the encounter another move for their
college age daughters.

I had to move from St. Paul, MN to Albuquerque, NM so I started doing my research and found East Coast Moving and Storage had everyone beat by 10% or more so I booked them by paying my deposit. The day came for the big move and the moving team was punctual and curteous even though I was very demanding. I am particular about where I wanted all my stuff and how I wanted it arranged in the truck. They went above and beyond and did as I instructed. If you want to save money and receive great customer service I highly recommend East Coast Moving and Storage.
Thank You
Andre Carlos

This was my first move and wanted to say thank you to Chris and the staff for helping my wife and I with our move. The men worked very hard from start to finish and I didn’t have to lift a finger. My wife and kids were home and I felt very safe with the movers. I promised you i would write your review so here you go brother! Thanks again Chris!

Andrew was very helpful. Everything was delivered safely amd within the time frame I was told. I highly recommend this company to anyone looking to move their household and vehicle. They’re very professional and diligent. Thank you so much Andrew!

Thanks Andrew!!! Man you made life so much simpler helping me get my stuff all moved!!! If I hear of anyone looking to move… I’m definitely recommending that they come talk to you. THANKS AGAIN! ! and Happy New year to you and your family!

Thanks Andrew with East Coast Moving & Storage for making my move go real smooth. The movers were on time, professional, and nothing got lost or damaged. I was on a tight budget and you made it work! I would highly recommend you to family and friends and will be using you again next year! Thanks again!

Please do not use this company for your move. They cost my husband and I time, money, and a lot of stress.
A short synopsis of our experience with this company: We hired the moving company, paid our deposit and set the date. The day before our scheduled move they cancelled on us saying that no trucks were available even though we had reserved a date far in advance and had paid our deposit. Without an apology they offered a refund, which upon depositing the check into our account, bounced. We had to have an attorney call the company to eventually get the funds which did not include a reimbursement for the charge that fell in our laps from our bank depositing a bounced check.
I strongly encourage you to look elsewhere for your moving needs!

This should have been a story of one of countless moves that happen without a hitch. Our experiences with East Coast Moving and Storage, aka Moving on Up Van Lines (US DOT No. 2 166 539, ICC/​MC No. 757 778), however, is an altogether different story.
My husband and I were moving from North Carolina to Arkansas, and after we were told by many people to do our research and heed various governmental warnings regarding moving companies, we found East Coast Moving. They had positive reviews, they had checks in all the right boxes, and a friendly sales representative that answered every pointed question we could ask.
We paid our deposit and scheduled our move. As time got closer and we were astounded by the impossible amounts of stuff that we owned, we called East Coast Moving and Storage to update our quote. This proved to be a near impossible task for East Coast Moving and Storage to accomplish, and after 5 days, they were able to update the quote.
Later we would discover that our friendly sales representative had been fired. While they didn’t disclose details as to why, we can speculate that it was because he was a liar. He lied and said East Coast Moving and Storage wasn’t a broker and that all of their movers would show up in East Coast Moving and Storage trucks. He lied and said that we’d pay no fees for stairs. He lied and said our things would be delivered within 2 weeks. He lied and said the people who picked up our things would have a final delivery date. He lied and gave a guarantee as to a maximum of how long our move would take.
The day of our pickup arrived and left. The second day of our pickup arrived and left. Late the second night of our pickup with no contact with anyone, the movers called and said they would be there at 6 AM in the morning the following day. At 7:30AM the following day (May 20^th, 2015) the move began with the grade school excuse of oversleeping.
The contractors, when asked about a delivery date, said they didn’t have one (Remember the helpful, honest sales rep?) and suggested that we call East Coast Moving and Storage for that information as the contractors were sick of dealing with East Coast Moving and Storage themselves and would likely stop contracting with them altogether.
Fast forward to August 4^th, 2015, a Penske truck arrives with a set of contractors to unload our things. I doubt that in my life I will ever see Rubbermaid plastic totes ripped down the sides again. I also doubt that I’ll ever hear from anyone else that the word, «Fragile,» really doesn’t mean anything. Finally, I doubt we’ll ever see the missing shelves from our move, or see the clothes and wall mount mistakenly given to us returned to their actual owners.
Let’s end our little story with some numbers. It took 76 days to complete the move. East Coast Moving and Storage arrived at exactly 0 of their scheduled dates and times, including alternates. We called East Coast Moving and Storage begging for any information on the location of our things or a delivery date 26 times. They returned our calls exactly 0 of those times. We lost 1 shelving unit, 6 plates, and 8 antiques from my grandmother (they arrived as shards of glass). There was a discount of around $ 600 given.

Do not use this company.
They are not organized — no one knows anything and you get put on hold for the simplest questions. They make commitments left and right, and are not held to their word. We were told multiple times our stuff was on a truck, only to find out a few days later that it didn’t actually make it onto a truck. I’ve left multiple voicemails (at least 6) asking to be called back. Have NEVER gotten a call from them. Except one that said «Hey! We haven’t heard from you in a while…» despite the voicemails I’ve left… We were never offered an option for a guaranteed delivery (which we would have gladly paid for). We received mixed messages of the location of our belongings (was it in Chicago? California? Is it on a truck bed? Had they heard from us?)
Long story short: was told that our stuff would arrive around July 5^th. After our stuff got bumped from MULTIPLE trucks and then delays on that truck leaving, we finally got our stuff August 13^th. 41 days after the first them THEY TOLD ME it would be available.
Here’s our log of interactions:
–Was told they were going to help us. I never ONCE got a call back from the 6 voicemails I left with them.
— Was told that our stuff would be stored in California. Didn’t happen.
— Was told on June 19^th & June 25^th that our stuff was on a truck & should arrive by July 2^nd, the 5^th at the latest. Didn’t happen. Wasn’t notified.
— Was told on June 30^th that our stuff was shipped out and should arrive by July 6^th. Didn’t happen. Wasn’t notified.
— Was told on July 7^th that a truck would arrive and be out that same week. Didn’t happen. The truck never left.
— Was told on July 10^th that the truck with our stuff would leave over the weekend and that they would call us. Didn’t happen. Didn’t receive a call AND our stuff didn’t leave.
— Was told on July 13^th that the truck should leave by July 15^th. Didn’t happen.
— Was told on July 16^th that the truck should leave by July 17^th. Didn’t happen.
— Was told on July 17^th that they were working on Illinois deliveries and that they’d let us know. Didn’t happen. My delivery didn’t go out until July 23^rd
— Was told on July 24^th that my truck had left. Was NOT notified. This was supposed to be on of the points of notification.
— Was told on July 27^th that our truck had issues and would not be able to complete the delivery. B/​c of personal vacation plans, had rescheduled the delivery to August 1^st.
— Was told on August 6^th that a truck was on its way and should arrive on by Tuesday the 11^th. This was supposed to be a point of notification — delivery date schedule. Did not happen.
— Was told on Monday the 10^th that we would actually receive delivery on Thursday the 13^th. Didn’t happen.
— Was told on Thursday the 13^th that the delivery would actually be on Friday the 14^th.
Our stuff arrived damaged:
— Coffee table with legs broken
— Motorcycle rearview mirror broken, fender broken, handlebars bent.
— Artwork glass broken b/​c they packed them without ANY cushioning
— Fishbowl broken b/​c they packed w/​o any cushioning.