Applebee’s

Wait time was long… but the place just felt dirty. The booth was cracked and cushion falling apart, the menu was grimy and my glass ware was dirty… hopefully they see this review as constructive criticism. This place needs a major face lift!

This place sucks… They cannot cook a well done steak. Waited forever for our order. The idiot girl couldn’t even remember I had a 2^nd drink. If I could I would leave a ZERO star rating. Shut this place down!!!

Did not suit my needs. Quanity-​mediocre, quality-​NEEDS improvement. OVERALL ⁴⁄₁₀. Service needs improvement, and on top of that the time it took to get the food was more than ok.

Service was ok but the food was just terrible. I remember Applebees being consistently good. Maybe it’s just this location

My experience here was the worst, we had to wait about 15 minutes before our waitress came to take our order. Food was cold when it delivered. Customer service wasn’t great.

Delicious salmon meal.
Wild salmon broiled with flavorful lemon artichoke sauce. Served with steamed potatoes and zucchini. Delicious. Classic Boneless wings were tasty. Garlic toast bread sticks were forgettable, don’t bother ordering.

I don’t come to Applebee’s on Peoria and 59^th very often. Their slow and by the time you get the food it’s cold. I’ve gone to the one on camelback and central and my food is hot. I got a Bodie to share with my daughter on Camelback and it came out sizzling I get it here on Peoria and the only thing even slightly warm is the plate. My chicken wings were cold. The service is terrible. I saw 8 tables empty but we stood 10 mins to wait for a table. Come on Applebee’s get it together. Your service is awful. Our waitress should have been the housekeeper because that is what she did the whole time instead of taking care of us. Finally had to call another waitress over.

Went here last night with my sister after an 8 year hiatus. Back to the hiatus. There is a reason we have called this place «Crapplebees». I was reminded of that tonight.
The shining star was the sweet potato fries, but c’mon, how hard is it to toss a handfull of fries in the fryer? Everything else was obviously made from frozen. Boil in bag type stuff. Had spinach artichoke dip and macaroni and cheese. Blech and meh. That is my official description.
Service. Not great but nothing to be upset about. Again, meh.
I just dont know how this chain has lasted this long.

I’ve never been a big fan of Applebee’s, but a couple of friends wanted to meet here for happy hour. when we first walked in, the hosts seemed a little bothered, but we continued to our table. there wasn’t much of a happy hour selection, and the food was pretty pricey. I had the quesadilla burger. it was okay, but it wasn’t much of a quesadilla. it was more of a thin cheese crisp with little cheese on it. our waitress was great though, which kind of made up for everything else! most likely wouldn’t be back though.

My faith in Applebees has been restored thanks to my experience tonight. Mike is a fantastic server, both attentive and kind. The recent additions to the menu are inspired and unexpectedly delicious.
Before we dive into details, let me say that I am giving 4 stars understanding that I came here on a Thursday at 1 AM. My fiancé and I were one of 2 couples eating. Most of the negative reviews I see here come from busy lunch/​dinner shifts. I will need a second incredible experience before I will be willing to give this restaurant five stars. However, I definitely had a five star night out.
So the last time I went to Applebees was late last year, at the one on Bell and the 17, and that whole meal was just awful. I had a disgustingly greasy quesadilla burger and my fiancé had the blandest mac n cheese ever. It was a Sunday during a football game, and our server seemed more interested in watching the game than paying any attention to her customers. That day we made a promise: NEVER AGAIN.
I now have a night-​shift tech job, and my fiancé is in college, so we’ve become nocturnal. This really limits our options when we get hungry for dinner after midnight. Tonight, we were on our way to maybe find something to eat/​drink around Metrocenter, but we saw the Applebees on the way and thought, why not? Let’s give it a shot.
Within minutes of arriving, Mike had us enjoying small talk and drinks. My fiancé had a martini made exactly to their specifications (which MANY restaurants fail to do) and I had a Sam Adams.
We started with the spinach artichoke dip. Most places put too much cheese in this appetizer, but this time the vegetables really got a chance to speak.
I had the Brew Pub Philly, a new sandwich on the menu, and sweet potato fries. I was skeptical about spending twelve dollars on a sandwich, but I gladly would again. The steak was tender. The cheese was gooey and tasty, and the whole sandwich had just the right amount of spicy.
My fiancé had the mushroom swiss burger, which is something they normally get at other restaurants. The burger was perfect. It was so juicy. They asked for it pink, and it wasn’t too pink. The vegetables were great, but the sauce really took it over the edge, making it one of the best burgers they had ever had.
Also, my fiancé wasn’t sure if they wanted fries or onion rings. They expressed this to Mike, but decided on onion rings. Mike later came out saying that the cook burned the onion rings, so he brought them some fries while another batch of onion rings was cooked. So we still ended up with both! It was either a happy accident or some outstanding customer service from Mike.
We ended up boxing up half of our meals so that we could have some dessert: churro smores. I know what you’re saying: What?! We said the same thing. But it was so good. I even ended up with some chocolate sauce on my shirt.
The whole time we were eating, Mike was always there to offer an extra napkin or refill our waters. He even gave us to-​go waters when we left. As my people say, he was a real mensch. He mentioned that he just recently started working at Applebees. He’s the main reason why we’re coming back.

Stopped in on the way from home to the airport. We gave ourselves about an hour to eat and it took all of that.
Walking in, the carpet wad stained and dirty. Rolled up silverware was strewn all over the hostess station making entry seem like it was thru a backroom and the entire place smelled foul. Three staff were standing at the entrance. Two females didn’t even look up but the male greeted us, but didn’t offer to seat us. I mentioned «We’d like a table for four and not a booth if there is someone that works here that’s no too busy.» My 86 year old mother was with us walking with her cane. The hostess I being totally oblivious leads us the stairs. She asked «Are you ok?» Mom replied «I can walk the distance just not up stairs.» Again, oblivious. Other tables had food and trash on the floor.
We were given menus promptly and greeted by our waitress. I stressed our tight timing and she said «Oh you’ll be fine.» She took beverage orders and returned when we summoned to take orders.
Food came out after quite a wait. The place was only half full so we wondered what the delay was, since we ordered simply, being on a tight timeline. The food was marginal at best. The wife’s burger came out black with wilted lettuce and luke warm fries. Had it not been that we were in a hurry, it would have been sent back. No condiments, just catsup on the table. Halfway thru the burger the server returns asking if we wanted anything else. «Mustard would have been nice» was my wife’s reply «But you disappeared.» My quesadilla tasted fine but in less than 30 minutes I got sick barely making it to the airport restroom. A change of clothes was a necessity. The house salad was fine.
This is the closest eatery to our home and now I remember why we rarely eat here. Maybe when its dark and drink are cheap would be a better time to come.

Seriously asked for my steak done to medium and always get a well done steak. I asked this time to give me medium and again get a well done steak. I let my server know and he said ok I’ll take care of it. Then 15 minutes later asked for my plate with my un-​eaten steak. Then 10 minutes later In I get my steak after party have completed their meals. Then I’m told by the manager on duty that the meat is cut thicker than others. Does mean I’m supposed to know how the meat is cut and tell them how to cook it on any given day… wtf!

Service was so slow. Took for ever to get waited on and soft drinks took a long time as well. Then after placing our order (2) orders of fish and chips and (1) ½ rack of ribs took over 45 mins to be brought out. The waiter had to flagged down to get refills ever dissapointed in the service.

Horrible horrible experience! This is my second time coming and the first time the food was cold and my drinks took forever. The first time I came I had a half raw chicken wing. Never coming again. I thought I would give it another try since I live down the street, but I’ve learned my lesson.

Horrible experience. From the hostess to the server to the food. Probably will not return to this Applebee’s again, if any Applebee’s.
Started off by waiting to be greater by the hostess for over 5 minutes. She was busy stacking crayons on a shelf to acknowledge that we came into the restaurant. Horrible hostess.
When being seated the server of the area we were seated in told the hostess that she had to many tables and did not want our table, but the hostess sat is there anyway. Bad start to a even worse meal.
When the server finally came to the table we were asked what drink we wanted and if we were ready. There wasn’t a smile on her face or a «hey I hate that your here but I gotta be happy because its my job» in her voice at all, she was just down right to the point of rude. We ordered out appetizers and then were told that they were out of what we had ordered. Choosing to not get an appetizer we then waited almost 15 minutes to have our dinner order taken. During this time she walked by our table at least 8 times and then she stopped and asked for our order.
I ordered the Chopped Chicken Salad and when the food finally came out another 20 minutes later it was horrible. My lettuce was soggy and the portion was the size of a side salad not an entrée salad. And the worst part is there were pasta noodles in my salad. Not even sure how that happens???
After waiting another 10 minutes for our server to come back to our table we asked for the manager. She didn’t even offer to correct anything.
Overall this was the worst experience we have ever had at a restaurant. No coupon or advertised special could bring us back.

Ohhhh this Applebees. Well here goes…
My mom, sister, and myself came here for happy hour on a Monday. We sat at a high top in the bar which close to the door. We were sitting down for close to 10 minutes before the waitress even made an appearance. She asked what we wanted to drink. My mom got a Long Island, I got a margarita, and my sister got sangria.
Fast forward 10 minutes, we see our drinks sitting at the bar just calling our name! Another few minutes go by and we see the waitress walking around not even checking for our drinks! Finally my mom gets up and has to ask the hostess to have our waitress please bring our drinks that have been sitting up there for 15+ minutes.
She finally brings the drinks over. And she brings my mom a margarita instead of her Long Island. Not a big deal, these things happen. But no, the waitress decided to argue with us that my mom said she wanted a margarita… Well then.
She brings the correct drink back. We don’t see her for another ¹⁰⁄₁₅ mins and we are starving!
Not once did she smile or make small talk. This Applebees is just sad. We won’t be back, which is Unfortunate because my sister lives a mile away!

Went for lunch today. Robbie was our server. Worst service I have had in a long time. Took 8 min to greet. 5 more min to come back to take drink order. Saw where this was going so put our food order in right away. Food took more than 30 min. We ordered soup salad and a sandwich. Server claimed that the cook was making fresh chicken for salad. Chicken was cold. so that was a lie. Server told another table that was sitting without being greeted that he had been on a break. Total time in restaurant: 1 hour and 45 min. I hadn’t been to this applebees in a long time and now I probably won’t be back. As we were leaving… the table next to us was complaining about the same server. Hmm.

Some co-​workers and I went to this Applebee’s for lunch before an afternoon of meetings. We arrived there a little after 11. There were maybe 3 other tables occupied. We ordered salads, soups, a sandwich and a chicken breast meal.
The waiter was good. However, we had to wait an extremely long time to get our food. We were worried we would be late for our meeting. We actually paid for our food before we got it! We asked the man who sat us if he could check on our food because we were going to be late for our meeting. His response was that he has no control over what time the food will come out. I thought that was a little rude.
When I finally got my Caesar salad the lettuce was warm there were maybe two pieces of chicken on it and hardly any dressing. My friend also didn’t have enough dressing for her salad. So we had to ask for more dressing and had to wait another 10 minutes before we got it. The potato soup I got was very good. By the time we left it was 12:15 and we all had to rush to our meeting.
I don’t think I’ll be going back to Applebees. I was not very happy with the food and the wait and the response I got from the host.

Game day baby! Good local chain that has cheapish drinks and a pretty decent menu that has a diverse menu for any pallet. The waitress we had was on point and the resteraunt was clean. Pretty standard chain.
Would reccommend if your just in a «lets go out» mood .
I had 2 different managers and shift supervisors come up to me and ask if food was ok and if they could get me anything. Customer service was outstanding today.

We haven’t been to an Applebees in like ten years. We received a $ 30 gift card for Christmas so a course we went. Customer service is really great here with all the employees being cheerful, having smiles on their faces and being friendly.
My wife ordered a medium well steak with mash potatoes but it came rare. It took nearly 30 minutes to get her new steak and when it arrived they gave her steamed vegetables instead of mash potatoes but they quickly brought them out when mentioned.
Applebees gets four stars because of their great customer service and specials plus the manager and server apologized countless times about the steak. They comped my wife’s dinner and offered us dessert for free. It was a great gesture and definitely left us with a great impression.
We will be back at some point as the food is decent and the prices reasonable especially during happy hour and other promotional days. Its definitely a great place to unwind, enjoy some comfort food and drinks.