Now I remember why I can’t/won’t work for a cooperate structure anymore… So I stopped in to an Applebees to have some cold drink & food, the bar tender is so sweet & atentative… every thing was hunky dory until another paytron decides to start being abusive. They stated she comes in all the time, complains, makes a scene & gets stuff for free. I finally had to speak up because the bartender did mot deserve this unwarranted abuse! The manager came out a couple times, spoke with her… and nothing happened! This bartender STILLHADTOSERVEHER&ENDUREMOREOFHER B. S!!! W.T.H!!! Having worked the industry & still having friends in the industry… I am slamming corporate but GIVINGHUGECUDOS to Rachel at Applebee’s on 9330 W. Northern in Glendale. I didn’t let that belligerent ruin my experience & I’ll be back, ONLY when Rachel is there! Also my burger was overcooked, bun was dry & everything over salted. Honestly…the only good part about my experience was the staff.
Thomas M.
Évaluation du lieu : 1 Surprise, AZ
My Fiancé and i decided to make a quick dinner date after some father’s day shopping and thought applebee’s would be a good stop. We arrived a little after 7pm and were greeted by the NICEST waiter AJ. He got our order and was super polite and quick! However thats where the trouble started. We both ordered steaks and 2 sides. We waited for the food for over an hour. AJ made multiple trips to the table apologizing for the delay and stated someone else kept taking his tables orders. After we got our food and ate we had been at the table for 2HOURS! I cannot say enough how amazing AJ was but 2 hours for steak is insane. Don’t stop by unless you got a few hours to kill. Just as a quick edit here there were multiple tables seated after us that ate and had left before our food even hit the table!
Frank T.
Évaluation du lieu : 2 Glendale, AZ
Sitting at the bar ten minutes, waiting for my Makers Old Fashion or to die of old age. Bar is dirty, glasses, napkins, plates all over. 3 bartenders, no organization. Only 8 people and myself at the bar. Old Fashion is surprisingly good. You would think she’d offer a menu. Or a glass of water. Waiting for second cocktail and my requested glass of water… second Old Fashion doesn’t taste anything like the first. Too sweet.
Amy W.
Évaluation du lieu : 2 Glendale, AZ
Went there expecting a nice dinner date but that’s not What we got. It took forever for our food to come out and when it did the wings were cold. Our server was nice and did a good job but one of the managers kept walking around and he was very rude to the employees. This place used to be really good but they change their menu to often and the food and service has just gone downhill.
Olga S.
Évaluation du lieu : 1 Youngtown, AZ
Had to give 1 star, However they did not deserve one. This place is awful and the manager is very rude. Went there Saturday night for happy hour. The place was not super full however it took 20 mins to have a rude waitress come ask for drinks and that took 15 more minutes. I asked for the manager and he was extremely rude! My party had to leave and will never return to that awful place.
Anna L.
Évaluation du lieu : 1 Glendale, AZ
The service at this location sucks. Got seated and it took 20mims for a server to take our drink order or even acknowledge we were there. Tables that were seated after us were taken care of right away. I would of gave it no stars if it weren’t for the manager who came and apologized and gave us a discount and free drinks. Won’t be returning.
Krystina W.
Évaluation du lieu : 2 Peoria, AZ
I’m not a big fan of Applebee’s in general, however they typically have good French Onion Soup and my 10-year old wanted that & salad tonight. After being seated, we waited several minutes before our server took our drink order.(I had enough time to read the entire menu, the supplemental menu and all of the table flyers/specials.) When I gave our drink order, I placed an appetizer order as well. We were practically done with our sweet potato fries before our dinner order was taken. Then it turned out they were out of French Onion Soup — the whole reason for our visit. My daughter settled on a Caesar salad, and I ordered Tomato Basil Soup and more sweet potato fries. When our food finally arrived 20 minutes later my soup looked like it had been sitting out so long the top had congealed. My daughter’s drink sat empty from before we even got our food. Overall it took an hour to get a water, a soda, two orders of fries, a small salad and a bowl of soup. The second star was only because they removed the soup from my bill.
Steven S.
Évaluation du lieu : 4 Litchfield Park, AZ
We ordered steak and mine was ordered rare but came to table medium. They fixed it and gave a new complete meal with a rare steak. Thanks!
Rob H.
Évaluation du lieu : 2 Buckeye, AZ
Wasn’t a huge fan of this location. The wait was about 30 – 40 minutes which is expected for a Saturday night. After we were finally seated, it felt like the chairs were ready to break from under us. They were extremely wobbly and frail. Our server was nice enough and she was attentive. It took a while to get our food. I ordered the Brewhouse chicken(I think that’s what it was called). It was alright but it didn’t wow me. The presentation of the food was sort of sloppy. My friend ordered the enchilada platter. His rice was extremely dry and had no flavor at all. He asked for a replacement and the waitress brought it no problem and he said it was much better. Overall, the service was alright but the food, not so much. I would have rather gone to Chili’s.
Josh S.
Évaluation du lieu : 2 Peoria, AZ
Star 1: the atmosphere being decent. Star 2 is for the service. It was nothing out of this world but still done well. No third star for food quality. I ordered boneless wings which I have enjoyed at other Applebee’s and these ones were pretty good just a little chewy. The nachos were horrible! I loved their old ones but these new ones were not very good. Everything on it was pretty cold and gross. No fourth star because those nachos definitely weren’t worth the 11 bucks I paid for them. The wings were priced well at 50 cents though. No fifth star because I was definitely not wowed by this experience.
Jenifer V.
Évaluation du lieu : 1 Ewa Beach, HI
Parking: Ample private lot Cleanliness: 4⁄5 Wait time: none for seating, 5 for drinks and 10 – 15 for meals Service: 3/5, friendly but not attentive Price: $$ $ 10-$ 20 per person Food quality: 0⁄5 Waitress(Misty) was friendly enough, but was not attentive to my party’s needs. We needed to request menus & refills, and she did not bother to check if our steaks were cooked properly. I had a sirloin(cooked medium) with broccoli & mashed potatoes. The steak was probably the most disgusting steak I’ve ever had in my life. First, it was just oddly shaped, and most of it was done rare/medium-rare, with a small portion well done. The texture and chew was really off, sinewy, fatty and reminded me of raw ground beef. The broccoli was practically raw and the mashed potatoes were cold; both unseasoned. The other person in my party who had a steak didn’t have much to say about it but gave it 3⁄5 stars. Others ordered chicken tenders, pasta & a western bbq burger. The chicken tenders got a 3⁄5 stars, same with pasta. The burger itself was cooked okay and tasted fine, but he found the ciabatta bun to be more akin to sweet bread – something you’d get at a bakery. Everyone agreed that everything(especially the fries) were unseasoned. Our waitress pretty much avoided us after serving the food, thankfully they leave those digital paying things at every table so you can just get the hell out of there. Also, when leaving a tip on that machine they recommend 20%; ambitious. I do not recommend this restaurant.
Alexandra D.
Évaluation du lieu : 1 Phoenix, AZ
Upon dining at this restaurant I was sadly disappointed. Not only did my medium well steak come out bloody, and my «pink center» hamburger come out completely brown through the center it took us over 40 minutes to get our food. Not a good time at this applebees, unlike others.
Iman L.
Évaluation du lieu : 5 Glendale, AZ
Applebee is one of our favorite places to eat. This is my forst time atbthe Northern location and they did not disappoint me at all. Great food, great service as usual.
Mark C.
Évaluation du lieu : 4 Glendale, AZ
First let me say that our server, Misty, rocked! She had our meal, as ordered, to us and refilled drinks along the way. While this is a chain, and a small Restraunt in the chain, they did well tonight, especially considering the mass of Veterans(thank you) being recognized for their service to our great country.
Michael M.
Évaluation du lieu : 3 Peoria, AZ
Very clean and very nicely setup for a sports bar. Valerie is our server and she is very sweet and knows the menu inside and out. Thank God we have her helping us out. There are to many menus and they all have different deals, etc. Real confusing. The menus are very dirty, need to be replaced or cleaned more frequently. We just tried some apps that Valerie recommended and they were very good.
Anthony S.
Évaluation du lieu : 2 Phoenix, AZ
Menus were old, dirty and torn… manager talked to 3 tables around us because they had issues. Our food came out wrong but we didn’t feel like waiting for more. The manager seemed to handle himself and the customers well… that’s honestly the only thing that impressed me. 3 visits and poor service/surroundings.
Brittany B.
Évaluation du lieu : 1 Glendale, AZ
I cam here for lunch and my experience was mediocre to say the best the server got my strawberry perfect wrong ans gave me mango the we got the build your own sampler with the stomachs shrimp which looks nothing like the picture and is mayo based while the description does make you think its a barbecue base so beware the potstickers were luscious but they are everywhere hard thing to mess up. We also got the wonton tacos they were good as well ny other food was very poorly made I wouldn’t suggest going here and I usually love applebees
Brandon E.
Évaluation du lieu : 1 Glendale, AZ
Ordered the 8.99 lunch special tomato soup and blt. What a mess when it arrived, made using 1 slice of stale bread cut uneven to somewhat resemble a ½ sandwich. Bread was crushed with no mayo, 2skimpy slices of bacon ½ thin slice of tomato and a shed of lettuce. Horrible execution by the cook and never saw our server again to get mayo or refills of drinks. This location has ruined me at going to Applebee’s ever again. See picture of ptesentation.
Ant M. A.
Évaluation du lieu : 1 Miami, FL
One of the most disorganized Apple Bee’s experiences. The service was rushed at all times. This rush caused the main course to arrive before the appetizers. Big screw up and all the waitress had to say was«at least you have more food at once». Ridiculous is all I can say. The bourbon shrimp and chicken had a strong burnt taste which is unacceptable on all counts. The boneless buffalo wings were the only thing worth having. These folks seriously need to get their sh! t together.
Bridget A.
Évaluation du lieu : 3 Goodyear, AZ
Applebee’s is a place you go for cheap drinks and happy hour. The food is ok. They do not have any vegetarian options except fried mozzarella sticks or French fries. No actual food. I come here to drink for cheap and maybe eat a fried cheese stick or two.