Arrowhead Towne Center

Lots of stores, good upgrades. Play area needs to be upgraded horribly

Shopping! The mall was crowded! We hit our favorite stores and then we were out! It’s nice to see the updates and improvements!

Excellent mall. Very big with lots of great stores to shop at. This was my go to place to kill time on the weekends. The food court was pretty decent, I was always able to find something good to eat. It’s a shame I no longer live near here, now I’m by Fashion Square which doesn’t meet my needs.

As I was getting ready to write my review I was reading a couple of other reviews and do need to agree with another Unilocaler, the soliciting when you walk through this mall is bordering harassment. That being said my review is about meet Santa. If you are taking your child to get a picture taken with Santa and that is ALL you care about I guess this place would be ok. I took my 10 month old daughter to see Santa for her first time, I was not overly concerned about a picture as I was planning on coming back the Monday before Christmas with my sister and her girls to get them all together. We stood in line for about 30 – 45 minutes and as we are getting ready to round the final corner a lady informs me that we are going to take a family portrait right there in line, doesn’t ask me tells me. I tell her no and take a step forward as she orders the next people in line too sit for their portrait and pushes into my back because we are in the way. So we’re next to see Santa and for some reason Santa and Mrs clause start yelling at me to not let the baby see them, I’m confused they tell me to back her up and set her in Santa’s lap and get out of the way. Then the photographers start yelling and clanging toys to get her attention. End result my daughter’s first experience with Santa traumatized her all so they could try and make a buck off of a picture. Pathetic. I’ll drive out to Bass Pro Shop in Mesa next year.

The mall is just ok, typical mall stores. They are doing some remodeling which helps, but our biggest complaint is the only sit down restaurant is pretty much Johnny Rockets which needs a serious visit from the health department. Very sad for being the only mall on the west side.

Um, have you been here lately? So much better. After being the leading mall in the West Valley for some time, it was starting to look so outdated. It was disappointing.
It looks like they are getting towards the end of their renovations. I believe they started before the summer. While renovations are still taking place, the mall already looks so much better and updated. They have screens and improved sitting areas. Many of the stores have been moved to different locations within the mall and have been improved. Victoria’s Secret in particular is looking pretty shnazzy.
Check it out!

Really not a bad mall, IMO. One of the nicer ones in AZ. Currently doing some remodeling and from the pictures, it looks pretty awesome.

Great mall! Probably one of the best in the greater Phoenix area – certainly in the NW region.

Forget a visit to Arrowhead Mall these days! Construction mess and homeless!
Major remodeling at the mall makes for an unpleasant visit. Workmen hauling stuff, noisy equipment, boarded up store fronts. Plan to skip walking in the entrance by the theaters. A narrow dirty construction walkway. What used to be an attractive tree lined area is no more. Landscaping torn up, trees cut down or scalped.
And the homeless arriving by bus. these are the hardcore homeless, filthy with obvioius mental issues are picking through the trash or sitting in the mall on the couches.
A new bus depot is planned at Arrowhead. Hope that Arrowhead does not go the way of Ghettocenter, I mean Metrocenter. A bus depot was put in there too. Just sayin…

I don’t do much mall shopping now, but when I do it’s usually at Arrowhead. Despite the decline of many older malls, this place manages to retain good stores and pull in new stores, even as it loses others. Not ultra high-​end, but they have some good anchor and brand stores. (Macys, Apple, Lego, Victoria’s Secret, AMC theaters, etc.) It’s all indoors, which I prefer to the new outdoor plazas popping up everywhere… I mean we are in a desert after all. They’re also constantly renovating, which I appreciate. I think we’ve all seen old malls and how sad they look when they fail to renovate with the times. Not the case here. Food court is good too.
They have a weekly free kids club for very young children (toddler to preschool age). I used to bring my kids for the program which included music, storytelling, and activities for about an hour. Nice to see they still offer it.
One big negative and a reason I hate going is the soliciting. It’s a nuisance when salespeople in the halls try to stop you and offer you samples or talk to you about whatever they’re selling. There’s also an actual market research company on the 2^nd floor that often has employees with clipboards standing in the hall trying to get shoppers to do surveys. No thanks.
Overall, still a decent mall for now. 3 Stars.

Bullshit security bullies young girls! too small for the train and the riding animals. People Are gonna get run the FUCK over! Apparently there’s a code of conduct at this bullshit mall but I can’t be really found anywhere where you can actually see it or read it you have to like go on a fucking scavenger hunt for it! They will throw you out of the mall if you’re wearing anything that they deemed offensive whether you bought in the mall or not. So apparently you can go to hot topic or dispensers and buy a bunch of shirts with pot leaves and the words fuck fuck fuck all over them but you cannot wear them in the mall. you WILL be chased down by security and threatened to be thrown out of the mall unless you change your shirt immediately.

Normal mall with something always being moved around or added to it. This seems pretty common for the mall over the last few years. Tons of cloth shops. The food quart has tons of selections and if you are in the mood for something else there are tons of shops and restaurants across the street.

This mall has hit an all time low from the shadey characters, to the gun that wAs pulled out in Starbucks, to a friends daughter being chased by a pediphile in the parking lot, to a homeless lady pushing her cart and yelling at me. Which scared the crap out of my kids. The bus stop so close to the mall with its shadey characters including homeless lady with her shopping cart. The kiosk people who are in desperate need of a sale that they harass people. The forever 21 store is horrid from the stained carpets appears to be a store out of metro center it’s a shame how bad this place has gotten it’s like metro center moved into arrowhead mall

Cool mall. Everything you could want inside of it. Including the movie theater. Decent food court. Apple Store and plenty places to shop. This is my go-​to mall when I need something mostly because I’ve been to it enough I know where every store is located.

Great mall but needs a sit down restaurant. A sports bar would really be the ticket. Not one place in the mall has a cold beer. Food court is good and has the normal stand by places.

Cool place.
There are a lot of teenagers floating around. Either, they’re getting younger or I am getting older!
It’s nice that they are remodeling this mall but man, GOODBYE CHILDHOOD!
At least they still have my favorite stores!

Pre ordered an item and they sold it even though I called to say I would be in for it. I work nights and have to sleep during the day. A little understanding would have made this situation so much better. Now I may not get my item before Christmas.
Deeply disappointed

I was lucky to find decent parking during the holiday season. The mall was quite busy as expected. As soon as I walked into the mall I was greeted with a map to help me find footlocker which I was grateful to see. I’m not a regular at this mall and don’t know my way around. I noticed the food court had an Orange Julius and a Chipotle which I thought was nice. I stopped in at Brookstone and found out that it’s a temporary location they only set up during the holiday season. It looked as though they had been raided. Very low inventory. Overall it was a fairly standard mall.

I’m not a fan of malls to begin with, but I’d rather shop at this one than any of the others. The upside has got to be their two story Forever 21. This makes me so happy because Forever 21 usually has super short dresses, and as someone looking for a few trendy dresses for the workplace, I like that I have more options than their single story locations.
The downside is they don’t have an H and M like Arizona Mills Mall but that’s fine, this mall is more spread out and has less young punks (teenagers) hanging around haha
Pretty much a mall is a mall, filled with stores that are a carbon copy of the next, but I give it points for the multi level shopping experience and the location which is conveniently near more shopping venues even when you leave the mall.

Lots of parking to be found and not too crowded seeing as we went there during the middle of the day. The food court was packed though but throughout the mall wasn’t. Lots of stores, e.g. Dillards, Sears, JC Penny, Macy’s, Dick’s, an Apple store, etc.
One thing I do like about this mall is that it’s layout istn’ confusing and you don’t get lost easily. It’s on the small side of malls as I’ve seen and been to larger but small is good especially when you’re looking for something particular.
Definitely will be coming back here, not only to shop at the stores, but to try some of the restaurants in the food court which seemed to be popular.