Baskin-Robbins

Daiquiri Ice! This is my daughter’s all-​time favorite frozen treat. We were so excited to discover a B & R in Glendale. On special occasions, we spoil ourselves. I love the Jamocha ice cream or strawberries and cream. The other members of our family love the sherbets: rainbow, Wild and Reckless. Where do they get these names? I love the sugar cones. The others like the cake cones. I have never tried the waffle cone, but one day, I will.

We went in here thinking we were just going to order 1 scoop of ice cream on a cone and go home. We placed our order and the woman in line in front of us moved and there was a sign posted about Ice cream sandwiches. I asked the girl behind the counter is it too late to change my order? She said No. and I asked her about these Ice cream sandwiches and she said they just started making them today it was on Sunday Night.
So my cousin and I ordered Dark Chocolate chip cookie sandwich with Mint and chip ice cream. Oh my god… You all have to try these sandwiches! They warm the cookie and place the ice cream in between and it so delicious. I been thinking of it ever since I want another one!
The place was clean, The Ice cream was stocked and the staff is friendly cant complain!

good ice cream place! there is a family night discount every tuesday night which is a nice deal ($ 1.49 per regular ice cream scoop or $ 1.29 per kids scoop). there is also the option of buying 2 pint for $ 9.99 which is a good deal! there’s a variety of ice cream flavors, ice cream cakes and also sundaes and smoothies. much affordable prices compared to coldstone. the staff are friendly and attentive as well.

I’m a big fan on baskin Robbins so when I moved up to phoenix I was in love that there was one so close to me. I love the staff here, always so kind and patient — not just with me but with other customers mainly haha

Went in with a coupon. Store policy is you must give to the employee before ordering. When I did that, she took a picture of the coupon with her phone. I ordered per the coupon (buy on sundae get one for $ 0.99). When I got to the checkout, the employee called (the owner or manager I guess). They decided after 5 minutes that they did not take this coupon. Now I had a larger bill than I expected and melted ice cream. Poor customer service. I should have been informed before I ordered that they will not take the coupon. Then, once I got my receipt, there was the identical coupon printed on the bottom of the receipt. DO NOT GO TO THIS BR particularly with a coupon.

I will never understand the general Unilocaler. Rate accordingly. The workers are paid minimum wage and the prices are fairly inexpensive. Remember that as you go into an establishment that’s filled with kids. I don’t expect 5 star pizza and an intimate setting by going to Peter piper pizza and I wouldn’t expect that here.
I expect average ice cream for a decent price. If you want a super clean gourmet gelato go to «The Grateful Spoon». It’s the best gelato I’ve ever had but you’re gonna pay a little more.

How does one screw up an ice cream eating experience? Well, this store certainly did. We went to the store on Monday, March 16^th at about 7:00. The place was absolutely filthy and the teenage staff did not seem to care. The floor had at least 20 ice cream spills that had been walked over for a long period of time. We did not touch the tables when we sat down because all of them had ice cream globs and dribbles. The windows were littered with splatters and overall nastiness. Gross. The outside sign was not lit, making the place harder to find, but that could be because the owner was renaming store to Baskin-​Robbins 25 flavors since at least 6 flavors were not in the freezer. I asked the male worker what flavors were dairy free and he had no clue.
On a positive note, the Gold Medal Ribbon flavor was excellent. Regardless, we will never visit this location again.

I had a sav around coupon and they would take my coupon and service was awful and at least 10 flavors were missing.

Very expensive ice cream, if you are looking for a full scoop this is not the place to go. The parking lot is always full because there is a bar and gym in the same area. The staff is a bunch of young kids who could really care less about the customer. I used to love coming here since it’s been there forever. The self serve yogurt places are going to put the old school places out of business someday.

It’s Baskin Robbins. Good ice cream, decent price. I like this location becaus it is clean and they don’t act annoyed when you ask for water. The employees seem nice too.

Not very efficient staff. I called to order a birthday cake for my autistic daughter. I had to call 3 times in a period of an hour. Then got cake ordered. I ordered a princess cake but later that evening another employee called to make sure that the previous employee had taken order correctly and she had not! So he corrected it. Next day I go in with the very unclear email for their Birthday club and because I didn’t print it off the employee wouldn’t take $ 3.00 off the $ 42 cake nor would she give my autistic daughter a free birthday cone. Really? It was her birthday. I’ll never be back. Poor attitude and kept putting things off on the manager that wasn’t there.

Just try pralines n cream. You won’t regret it

Good place to have ice cream, Quiet place. The bad part NO WIFI

As often as I have been here, I have only checked in couple of times and I have never written a review. Interesting. The staff are always super friendly and the ice cream is great. I mean it is Baskin-​Robbins, how can you go wrong. I do wish it wasn’t so expensive to get ice cream these days. I mean really, $ 2+ for one scoop? It just isn’t like it use to be back in the day. Oh well, it will not deter me when I have a need, a need for some jamoca almond fudge ice cream! lol!

Normally I would give 4 – 5 but the cute girl with the shrilly voice shorted me on the scoop.
I am sure the owners appreciate it but really for $ 2 bucks I want my full scoop. This thing was light and not solidly packed as it should be.
The place was clean the service was attentive.
One other thing, it is against food service law to wipe the inside of the ice cream container with a rag to clean the used portion of the container. They do this to keep the ½ used section looking clean and desire-​able. To me it means they are wiping germ infested rags inside the ice cream.

This place is always busy but the staff seem to be always happy to serve you.

Staff is not that great but the ice cream is :)

Ice cream is ice cream in my opinion no matter where you go, so when I want an ice cream break while at work I’ll make a stop here. Only problem is the customer service is so-​so and the employees definitely like to take their sweet time serving you (no pun intended).