Build-A-Bear Workshop

We enjoyed this place for over 10 years while our daughter was growing up. We still have her animals she created and their outfits. Its been over 10years. They look just as great as the day she brought them home. Staff is always friendly. They have something for everyone here. Great place to make memories.

This place is pathetic. I took my niece here for her birthday and we were ready to have a great day! I already knew the price structure of this place and was ready to lay down some serious cash for her, but the sales methods of these employees were deplorable.
My niece was dressing her bear and putting together a mermaid princess costume. I had SEVERAL employees come up to my three year old niece and try to up sell her on items. From a sparkly crown, to ear bows, extra underwear, etc. These people would not stop pushing product on her. The funny part is, my niece did not want any of it. I would have made sure she got whatever she wanted, but these employees preyed on my niece, trying to get her to fall for product that she would beg for, and I would have to cave on. They kept it up all the way to the checkout line!
There was nothing special about the store, and I do not think they did anything for the kids in there. No songs or stories, just selling. I understand that everyone has to pay their bills, but have a little respect for yourself. Stop trying to induce a tantrum to sell a few bows.
Not to mention, the restroom in this place is a joke. This is a store for kids, and the toilets and sinks are full size. What a disaster!
We will not be returning to this store, and probably not to any Build-​A-​Bear ever again.

My chief complaint is THE LINE! Every time we come by here there’s never much of a line but when we finally show up one day to actually build a bear, there was a party going on, it was a holiday and everybody and their kid just HAD to get a bear that day. Goodness! I think if there’s a party going on, it would be beneficial to have a separate stuffing machine for the party kids. We waited at least 40 minutes to get our pony stuffed.
The process is fun though. I loved watching my daughter pick stuff out. It definitely all adds up so maybe come prepared. It might be a good idea to know beforehand what accessories you want to get for your stuffie b’c once you’re in that zone of getting stuff, it’s hard to tell your kid no. Well, it as for me.
Definitely worth doing at least once. Our My Little Pony cost us $ 80+ so it doesn’t come cheap so preparation may help keep your costs down!

I am a big fan of Build-​a-​Bear Workshop. I visited this particular store only once, but was very happy with the experience. The employees were friendly, pleasant and made it fun. Despite my age (24), they did not judge the fact that I was excited to be making stuffed animals. :) I was also pleasantly surprised by the fact that the newest Halloween bear I was getting at the time, was at a very decent price! I was expecting it to be more since it had just come out. I hope to go back soon!

This is the place to go to buy a bear. No one else is even close to the experience they provide for kids. The staff is very great hands on and caring. They really manage to help kids feel special when buying and personalizing a new best bear buddy. Keep up the good work. The have a amazing selection and seem to always have new stuff. If you have a kids or grandkid take them here you will waych them light up and leave super happy.

Sometimes the staff is friendly and sometimes they aren’t. The actual Build-​A-​Bear concept is great and I love this place, but this location just depends on the day you go.