Denny’s

i have to tell you, i’ve come to this Denny’s since it first opened and it quickly, and progressively, got worse with each visit. mainly, one of the servers named Tammy is by far the biggest problem there. she is not only Rude, but loudly confrontational. the next problem is the food, followed by the overall state of the store. especially when the manager’s are gone or on break… but let me digress a bit–
quick story: myself and two others sometimes bring a deck of cards to play to bring the day down to a relaxing halt. because of this, Tammy decided she would tell her boss, in an incredibly loud voice, that she «didn’t want us there» and to «just give those idiots to someone else.» needless to say we walked out after getting the district manager’s contact information. surprisingly enough, i guess i don’t like being harassed and degraded by a person who works in the business you choose to spend money in… but maybe i’m just to sensitive about being called an idiot?
anyway, upon returning after this nasty experience at the promise from the Tall Male Manager that things were different, the food has become barely edible. unless the managers are physically present on the floor, or Yvonne (one of the nicest server’s there) is on staff that night, do not expect anything but slow, bland, over cooked food; as well as no refilled drinks, or any kind of pleasantries when you walk in. don’t even get me started on the militaristic control of portions and the almost intentional lack of condiments/​extras on my sandwiches.
in closing–
my advice to you: avoid this place like the plague until they clean house. this Denny’s is a nice comforting location, but because it’s (mostly) run by rude uncaring people you’ll never enjoy it. i will say except for the 3 people that i can whole heartedly tell you actually care, the entirety of this place of business is garbage. go behind it to Culver’s, or take a trip down to McDowell and 103^rd ave and find one of the better restaurants there.

The service and the food at this location were great! Our waitress Katrina was awesome despite it being jam packed on a Sunday. She was very attentive and made sure we were taken care of. The food was all cooked perfectly and came out in a timely manner considering how busy it was. The only reason I did not rate it 5 stars was because I overheard the manager speaking to one of the employees and he was very rude to them almost demeaning. I thought that was disrespectful especially doing it in front of customers.

Worst Denny’s experience in a long time. I ordered the Blueberry Pancake Breakfast with scrambled eggs (well done), hashbrowns, and bacon. It took a VERY long time to get our food. And there were only a handful of other diners there so I don’t understand what took so long. When the food finally came out, there was butter on my blueberry pancake (I thought they did whipped cream on blueberry) and it was so melted and soaked into the pancake… We asked our server (young guy with arm tattoos that said «God’s Gift») for another pancake without butter because we thought it came with whipped cream. He came back with two regular pancakes and a can of whipped cream. Are those regular pancakes? I wanted a new blueberry pancake! Moron. So I just said forget it and he took the regular pancakes away.
The blueberry pancakes both had one side that was really crunchy. I have never seen that before and wondered how it was possible. It occurred to me that they must freeze the pancakes and maybe they got freezer burned on one side. I think that’s the only explanation for the texture. Surprising, because I always thought they made them fresh. Also, the eggs were SO yellow! I have no idea what would make the eggs that bright yellow. Butter? They tasted normal, but wow. The bacon was the saddest bacon I’ve seen in awhile. Tiny, discolored, and mangled. And the hashbrowns were so oily, I lost my appetite halfway through.
We were waiting for our check and our server hadn’t returned after the pancake debacle. So I said let’s just go up to the register to pay. We told the cashier we hadn’t gotten our check yet. She tried to pull it up but said our server hadn’t entered it yet. What? Really? So she stopped our server and asked him to enter our ticket. He went off to serve other tables as we stood there waiting. And waiting. And waiting. He wasn’t coming back. The girl at the register got fed up and decided to enter it herself so we could pay and leave. What the hell, man?! It’s like we offended our server by rejecting the pancakes and his feelings were so hurt that he chose not to help us anymore. So bizarre…
We’ll be frequenting an alternate location in the future.

I ordered the biscuits and gravy with eggs and hash browns.. kudos for the perfectly cooked hash browns and eggs but what really happened to the biscuits and gravy? The biscuits were warm in some areas and cold in others and the gravy had the consistency of Elmers glue.. The food gets 1 star but the waitress get 4 stars. She was very polite and attentive. THANK YOU YVONNE D.

Was very disappointed with their food. Their pancakes r usually very moist but not today. Their bacon n sausage looked old. The sausage was awful I asked our waitress why it look n tasted that way she mentioned it was pre-​cooked no wander! The manager was kind enough to give us a discount but will not return to eat there again!

After a long overnight drive out to Arizona, it’s nice to start your day with a hearty meal from a chain restaurant that you trust. Got myself a good old omelette to my liking with some meat and vegetables. Thank you Denny’s!

So where to start … Well, I just got off work and the Hubs and I decided we wanted to grab something to drink and maybe some breakfast so we by passed our usual spot and drove here since we are new to the neighborhood and this one is near our home.
First of all the place was dirty. Dirty tables, trash on the carpet and not many people inside.
Since I wanted to wash my hands I found the ladies room and WOWSA!
It was filthy, no toilet paper and soap. I sure hope the help has their own place to wash up before they cook and serve the customers!
While we were seated all I could hear was the servers complaining about who was leaving and breaks.
We heard someone come in after us and loudly announce «Is this the best you can do?» when he was seated. They placed him by some shady people. Even we were seated by the table where they fold napkins by there was other booths open.
We finally had our order taken and the food came out quickly and was decent BUT we wanted a refill on the coffee.
I had a pleasant conversation with my Mr. and he finally had enough so we got up to leave.
Here comes the best part.
We walked to the cashier, she asks rudely for the check. We told her we never got one and that we waited for it and refills but got neither.
She ignored it and asked for the table we sat at. Obviously she doesn’t care about customers and what they have to say.
I gave her the benefit of the doubt and asked if there was manager and all she could say was $ 14.52. That was the total for our bill.
I asked again and without even looking at me, reaching her hand out for our payment she finally told me there isn’t one. Not until 6am.
So needless to say I told her I guess you don’t care about customer service.
She didn’t bat an eyelash.
We will not be back.
Even if this is in my neighborhood we won’t give it the time of day. I will choose someplace else that is more pleasant and cares about how their customers are treated and welcomes them back.
Very disappointed.
Don’t bother with this location. Try anyplace else.
I give it ZERO rating but it won’t let me choose that.

I love Denny’s, especially their zesty nachos and cheese fries BUT this location is horrible. I recommend coming here during the day, not at night. Seems like the night crew is lazy. Food is always cold/​old and their waiters don’t care to notice.

slow & rude. i can only put up with the service if i’m intoxicated
the food does come out good, but it takes a while.
p. s. i also prefer my coffee from ihop because they have better creamer and actually have flavors

This Dennys is the worst! They are so rude and do not listen at all. I placed an order for pick up and when I called Monica was having side conversations and obviously didn’t know how to take phone orders. When we got it home it so completely wrong and inedible. I seriously wouldn’t give it to my dogs. I called them and the girl who answered named Monica was so beyond rude and disrespectful. She was the person who took my order to begin with and was the one who made the mistake. She gave her phone to her «manager» who was not listening to a thing I was say he kept getting what I was saying completely wrong. I was then passed on to someone else who really could care less about my complaint. I will be just driving the extra 5 minutes to go anywhere else. I will never go here again. Wish I could give them negative stars

Even on a Sunday morning, service was fast. 15 mins wait was really 10 mins. Server was über nice. Menu selection was varied. I got a fit fair skillet. yummy!

The people who work here are not qualified at all. Had to repeat my pick up order multiple times and the food ended up being wrong. Called them to fix it and again had to repeat the order many times. Got frustrated and asked for a manager. The manager too did not know how to take an order. I don’t understand why it was so hard.

I don’t expect much when I go into a Denny’s but decent service is not that difficult. I have been here twice and I will not be returning. Both times I have gone it hasn’t been very busy yet I am left to wait for water or any one to greet me. I had a problem with my order at my last visit and my server simply shrugged his shoulders and said, «sorry» as he walked off.
Unacceptable. Especially when other locations are excelling at customer service.

The best, never had a bad experience here, they know me here and treat me well, the food is the way it looks in the photo and the service is outstanding every time, unrivaled. Love coming here and enjoying my breakfast with coffee and read the news on my cnn app. This is the way Denny’s is SUPPOSED to be.

Stopped in to my tried and trusted Denny’s for a late night snack (breakfast) we beat the drunk crowd in, as it was still 10 p.m.
They had two crusty/​dusty women working the floor this night, at least on our side. Took forever to get drinks. Took forever to order, took even longer for the kitchen to kick out the breakfast avocado burrito, and double bacon cheese burger. Forget about refills, you could walk to the waitstaff area and get your own refills.
When the food came out, our waitress wasn’t the one that dropped it off, it was the second dusty crusty old lady. And when I say dropped it off, she basically did a drive by delivery. Her shadow was still there, but she was gone, and we attempted to ask for ranch, and hot sauce, but we were talking to the back of her head as she was zipping around the corner. She was faster the creamed corn through a goose.
As the «Duke» of this joint I see the staff all the time, and these two are always outside killing their lungs with nicotine. LoL Didn’t think I would have to write a crap review on my digs here at this store. I’ll give the two old birds the benefit of doubt that they were incontinent, uncontrollable bladder. And this was our cheat weekend where we were allowed to go full retard and have carbs. Es ok, two quaaludes and she’ll love me in the morning.

Always friendly always fast

Wow… We all know Denny’s is not known to be the best, however this location is terrible. Its a real shame to because it wasn’t always this bad. Its right near my house and a fairly new location. Every time I go there it gets a little worse but lets focus on my most recent visit there…
We get seated by a server who redefines the word incompetent. She takes forever to take our drink orders, then walks by and asks if our food order has been taken. Shouldn’t you know? You’re the waiter. Then she takes the order then returns with my drink, a cup of coffee. The cup I got looked like the last person who drank out of it was a cheap call girl that applied way too much lip stick, Denny’s decided it was too complicated to wash the cup so served my drink in it. Dirty tables, covered in debris was also a nice plus.
I was not offered anything when I advised staff about this. All I got was a forced I’m sorry… I will not be back.

Yea, I’m giving this Denny’s 5 stars.
It’s just that you cannot beat them for what they do best.
Late night food.
I mean, I don’t know anyone that goes to Denny’s just to go to eat at Denny’s. It’s usually a toss up between IHOP, Denny’s, and Waffle House.
However, Denny’s food is realllllly good now!
I did hear about them revamping their menu and really working on improving their food and believe me when I say they did a really good job.
Everything I’ve had recently was very tasty.
Their nachos and cheese fries have this new cheese sauce that isn’t the typical Sysco or US Food Service one. Their fries are a cross between a waffle cut and steak fry, again, never before seen anywhere else.
Give Denny’s a chance and try out their new food!