EJ’s Auction & Consignment

Great to deal with. Always great items to bid on. Will work with you again! Thanks!

Seller beware! I took several items to EJ’s auction. I noticed that one of my items were posted on their website for auction grouped with two items that weren’t even mine. I wasn’t able to find the other things I had taken on the website so I called to verify that my items had been posted and to let them know that someone else’s things were grouped with mine. I was told that the items that were not appearing were donated, even before they tried to auction them. I might understand if these things were just junk but one of the items was brand new, still in it’s box and selling on other sites for $ 40 to $ 50, while my other item was a vintage rare Elvis Presley ad and a vintage limited edition George Takei autographed photo, only 150 made selling on other websites for over $ 100. I was never told that these items would be donated before they even attempted to sell them on their website, nor was I given the chance to pick them up. They told me that they can decide to donate any item before even being put up for auction. I asked where my items had been donated and they just named off a bunch of places, nowhere specific. I will never be doing business with EJ’s again.

Won my first auction at EJ’s this weekend. 2 lots. Only one lot was there — the other one had walked out the door with another customer!!! There is absolutely no checks and balance system at this auction house. The office manager Naomi gave us a very weak excuse… «we sell 3000 items a week». If that’s the case — they should be very well versed in how to handle an auction pick up! We were told that people put other items in their winning boxes and just walk out with them!!!
I was extremely disappointed, not only because I did not get the item I bid on and won due to lack of business sense, but I am disappointed that J Levine’s would be associated with a shoddy operation like this. I have purchased many items at the Scottsdale auction. Levine’s is top notch, first class, organized and efficient. All of this things EJ’s is not. Josh Levine… you should be ashamed!

This is definitely a buyer beware establishment. Even if you don’t bid on an item but their computer shows you did, you are forced to pay. Even if you show them your bid history that indicates you did not bid, you are forced to pay. The slack jawed yokels who run this place likely all have a record. They will all change their rules on the fly to make sure they take your money.

If you consign with EJ’s, SELLER BEWARE! Despite reading the contract carefully and asking questions about their commission structure, I still had a major disappointment/​surprise when I received my check for the items I had consigned. For example: an item sold for $ 225, and the stated percent of commission was 35%, which would have been $ 78.75. But NO, I was told (after waiting a month for the check) that they are taking $ 96.25, because they figure 50% on the «first $ 50» of the sales price, and so forth… THAT is a rip-​off in my book… and NOT one they disclosed.

I had a similar experience to the one written by Eric M. I made online bids SEVERAL days prior to the auction day. It is customary and does not state otherwise on EJ’s website, that the maximum bid goes to the first bidder and that the ‘in person bidder’ has to beat that. As it is EJ’s is giving the «in person bidder» the option to match the online bidders and take it. When I called and disputed this I was simply told it was because they were there and could pay cash. That is BS, they can pay with a card and as it is, they charge 5% more for the online bidders who have to pick up that day and can also pay cash. When I voiced my complaints I was told «I cannnot help you and I am not going to argue with you, nor am I going to let you have it.»
I used to be a very regular customer with these people but as I can see thay have no respect for regular customers and I am not sure if they have any respect for any customers. I would stay away from they people if this is what is being written about, then it is just a small fraction of what is going on. The last time I attended in person there were several things that they did that were very NON customer friendly, in fact have not been back for that very reason. However there was something I wanted so I decided to try again. My advise, stay away if you do not want to get burned

My wife and I have been to four auctions at EJ’s, our first three experiences were good which is why we kept coming back. This weekend however we did not enjoy the same level of satisfaction. We bid on a washer and dryer online, and we watched the auction closely to ensure that we were active when this lot went to bid. We bid against an on site bidder and won the bid. The auctioneer struck the hammer and we were notified that we won the lot, this also was reflected in our account of which I took a photo for reference.
When we arrived back at EJ’s to claim our won lots I was disappointed to see that our bidder number was not on the lot tag, it was in fact the onsite bidders number.
I found the floor manager, notified him of the issue and showed him the photo that clearly showed we won the lot and the bid; this was fully 3 hours after the lot was bid on. The floor manager couldn’t have been less concerned and stated that the auctioneer has the option to «re-​open» the bidding if he desires. When I stood firm as to their system still reflected that I won the bid and that I requested that he review the video feed to prove or disprove that I won the bid he stated that the video didn’t have voice so it wouldn’t be of any use.
Really, really disappointed in the manner in which EJ’s conducted themselves. Not that we didn’t get the lot (that alone was disappointing) but very much in that the staff couldn’t have cared less of their less than acceptable business practice.

Top Notch and a blast to buy at! My only complaint is I wish the prices were as low as the other auctions ive attended. Very clean and unlike any auction ive ever been to so much fun!