Very good customer service. Answered all my questions up front. Fixed my computer in a timely fashion. Price was exactly as quoted.
Greg N.
Évaluation du lieu : 5 Phoenix, AZ
After searching for a place to repair my Asus Rog, I found this place with good reviews and decided to give it a try, I came in and explained my problem,(clicking noise) they knew right away what it was, told me it’s possibly a hard drive problem, told me the prices up front, but said they’ll do a free diagnosis on it to double check and call me to confirm, they called a few minutes later and told me it was the problem and asked if I wanted to proceed with fixing it. It only took them a day to fix and at reasonable price. I’m happy to have my laptop back and highly recommend this place. ^_^
Sabrina C.
Évaluation du lieu : 5 Phoenix, AZ
I would give 10 stars if I could! God bless the employees here! Had a work emergency and they took care of it right away for me at a reasonable price! A million times thank you!
Ann D.
Évaluation du lieu : 5 Phoenix, AZ
If you want: Honest, Professional & Knowledgeable computer help, talk with the folks at Equipped Solutions. I took my laptop there today and Matt worked with me. He showed me and told me the information I needed in order to help me make good choices for myself. His honesty and integrity was apparent from the beginning. I was so impressed I returned with my desktop computer and Matt helped me again. Long story short, I had(2) computers diagnosed and I purchased a brand new wireless keyboard and mouse. Total spent $ 44.77. Peace of mind gained from working with Matt: PRICELESS! Thank you, Matt and Equipped Solutions. I am a customer for life! Ann D. Phoenix, AZ
Andy B.
Évaluation du lieu : 5 Glendale, AZ
My computer’s main drive is solid state, but the drive that came with it was way too small, so I finally decided to switch it out for a larger one. I’d been putting it off for months because I didn’t want to face the delays with Geek Squad or going to some unknown independent guy. Then I decided to try Unilocal and found Equipped Solutions. Gotta say, I was really happy I did find them. Now I have a great go-to place the next time I need something major done. They were great, in and out, no drama and fairly priced. I am very sure that they will please anyone who uses their service.
Shila Y.
Évaluation du lieu : 5 Glendale, AZ
I highly recommend Equipped Solutions to anyone that has a computer issue. Our high end gaming desktop was not quite two years old and we could not get it to boot up. We were debating on whether or not it was worth it to fix it or buy a new one. We took it Equipped Solutions on a Saturday morning where they diagnosed the problems — we needed a new motherboard and power supply. They gave us an estimate and stated that if they could not get it working by replacing those 2 items, we would owe them nothing. They quoted us a price far less than what a new desktop would cost. We had nothing to lose. We picked it up on Monday evening and this machine runs better than what it did brand new. Thank you for doing business the way business should be done — with honesty and integrity.
Nancy G.
Évaluation du lieu : 5 Phoenix, AZ
Love, love these guys/gals. I took my laptop in and of course, it wouldn’t do what it was doing. They spent quite a bit of time troubleshooting and didn’t even charge me a diagnostic charge. How awesome is that? I’ll definitely use them again.
Stephanie K.
Évaluation du lieu : 5 Phoenix, AZ
These guys were great! Took the time to ask me & diagnose what was going on. Even after I left, they did further diagnostic and found out I only needed a $ 35 part not the $ 150 they initially thought. Their honesty & integrity will bring me back again.
Sommer S.
Évaluation du lieu : 5 Phoenix, AZ
Did a great job fixing my laptop after I spilled milk on it. Took less time than they said and works great. The guys were very nice and knowledgeable! I will use them again, but I hope I don’t have to.
Greg H.
Évaluation du lieu : 5 Phoenix, AZ
I bought my desktop computer in to Mike at about noon. He bench tested it and determined the failure while I watched(the diagnostic was free). He quoted me a price for the replacement part and the time and cost of labor. I got my computer back working by 4:30pm that day at the quoted price! As an engineer I have the skills to fix most of my computer issues but I don’t always have the time(or patients). I was impressed by Mike’s systematic investigation of my computer problem and his technical knowledge. I will be back again.
Mike G.
Évaluation du lieu : 5 Surprise, AZ
Called Equipped Solutions and spoke with Jonathan about setting up my Dell XPS laptop, he said bring it in and we will take a look and quote you a repair. I had the hard drive go out, purchased a new one and installed it but had some trouble after the install. The guys at Equipped Solutions got my laptop back to normal and better than it came from Dell. I don’t know if anyone has experience with Dell Tech support but holy hell id rather be at the dentist pulling teeth with no Novocain then to go through that again. These guys are top notch in my book and I work in the tech industry and understand first hand about customer service and price. The pricing is fair and the work is second to none, they even recovered the data from my old hard drive as well. The first guy I spoke with at Dell said I had a bad mother board and to send in the laptop plus $ 358 to fix, the second guy I spoke with said something else. If anyone needs computer repair I would highly recommend Equipped Solutions, their work is second to NONE!!! Thanks Jonathan for all your help you guys have a customer for life. A+ infinity
Scott W.
Évaluation du lieu : 4 Glendale, AZ
So midday on a Saturday after a UYE at Oink I meet my helper at the shop so she can do some data entry. Push the button on the computer and nothing happens! Using my phone I found Michael on Unilocal(where else would I look?). For some reason none of the reviews would show but a tip from a seasoned Unilocaler sounded good. If I had seen the reviews from 3 Unilocalers with hardly any reviews I may have kept looking. Well luck seemed to be on my side. I called and he was open as advertised. When I got there he plugged in a few cables, did some checking and then wired in a power supply he had there on the front counter. Problem solved I needed a power supply. When I said I would toss it in myself he made a point of saying I could buy a similar one at Frys for half the price. Being a small business owner myself I bought it from him because of the quick and free diagnosis. He even let me swap out the power supply right there on the counter as he was helping another customer. Luck seemed to be with in spades as it turned out I needed to lengthen a wire and he happened to have just the right jumper laying around that he didn’t even charge me for. In less than 30 minutes I was out of there with a working computer. Definitely a case where I saved money in the long run by going to somebody who knew what he was doing. I’ll go back again if I need to and plan on upgrading my 10 year old computer from him early next year.
Jeff P.
Évaluation du lieu : 5 Scottsdale, AZ
I must say I am a pretty computer savvy person but when it comes to computer repair beyond my means, it’s really hard to figure out where to go and who to trust. I was referred to Mike, the owner of Equipped solutions, by a friend of his. He is a great guy and really knowledgable about computers. I started using Mike at my job, he would come in and repair computers get our network set up etc etc. and his prices were really good and his work was done on time and finished the first time without any call backs for problems. I have also used them to fix my personal computer which recently crashed. The hard drive failed, it’s happened to me before but this time I couldn’t access any files. There were 4 years worth of family photos on there that had no backup or paper copies, photos of our daughter when she was born. It was my job to get it all backed up about a year ago. I was obviously in a ton of trouble on the home front! Luckily with some computer voodoo magic he was able to completely restore everything on my computer! Thanks again everyone for your help you saves our relationship!
Chris V.
Évaluation du lieu : 5 Glendale, AZ
Absolutely as good as it gets. I have taken my pc to him a few times and he is always prompt and has fair prices.
Hank H.
Évaluation du lieu : 5 Phoenix, AZ
I’ve taken my computer to Mike on several occasions and have ALWAYS recieved nothing but the best service and professionalism from he and his staff. I’ve also recommended his company to family and friends who have noted the same types of services as I’ve recieved. I recently moved to the east side of town, but will always use Equipped Solutions for all my computer needs. Keep up the good work!