2 avis sur First Class Carpet & Upholstery Cleaning
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Noreen L.
Évaluation du lieu : 1 Phoenix, AZ
They never bothered to call or show up for an appointment that I had scheduled for weeks. I even confirmed the time the day before. Also, even though I left a voicemail, no one ever called me back.
Anna N.
Évaluation du lieu : 1 Scottsdale, AZ
Spoke to the owner Corey Thompson himself to book having a small carpet cleaned in our living room. He was very nice & friendly on the phone. When the technicians arrived they told me when they first walked in the door there was a $ 125 minimum charge. I said I usually pay $ 60 to have the rug cleaned & that Corey never mentioned the minimum on the phone. I said I would call Corey myself. They said he was in a meeting & not to bother. I called anyway & he answered right away. He was rude, condescending & said«I must not have followed my script. My bad!» He didn’t care about losing my business and I sent them on their way. The $ 125 minimum is not at all a big deal, but it’s bad business practice to tell people about it when you show up at their house & Corey was one of the rudest people ever. Steer clear!