I bought a Fossil watch brand new two days ago, Last night, the watch fell right off my wrist, down my sleeve, and to the floor. The only thing needed to fix it is a 0.50 cent pin available for all other watch bands everywhere. But Fossil decided they needed to be special and use a pin that only they can replace. Same length, different diameter, for no good reason. On the phone, I’m told the only way to get this watch band fixed is to ship it to Texas, add a check for nine dollars, and that because it’s the BAND and not the WATCH, it’s not really under warranty and I might be charged another $ 45 to fix it. I can also expect to wait two to six weeks for the repair. BRANDNEWWATCH, LASTEDONEDAY, now they want more money to make good on it. So I’m driving right to my local jewelry store, spending $ 300 on a REAL watch, and on the way out I’ll be throwing this piece of crap into the lake. Don’t waste your money on this imported Chinese crap.
Brady G.
Évaluation du lieu : 4 Milwaukee, WI
This location is smaller than some of their other stores I have been in. They have a wide variety of watches, wallets, and bags but unfortunately don’t carry belts. The staff has always been very friendly to me and willing to help out when they can. I rarely see anything discounted here. If you are looking for discounted Fossil gear, I suggest going to one of the outlet stores.
Emily T.
Évaluation du lieu : 5 Milwaukee, WI
The store in Bayshore Mall is the best! I love everything in the store. The employees are very helpful and the manager is accommodating as well. I have bought watches, belts, wallets and jewelry from this store and have had no problems. My fiancé had a Fossil watch that was 8 years old and had stopped running. We brought it in and they sent it out to get repaired(for free!). Well… when we got it in the mail a few weeks later the crystal face was smashed(bummer). We brought it in again and they gave us an instore credit for(likely) more than the watch was worth($ 125). He found and picked out another watch he liked and we were on our way. Great example of customer service!
Kate G.
Évaluation du lieu : 4 Sheboygan, WI
I love this store. They have great watches, purses, belts, shoes, and jewelry. It’s a store for accessories! Fossil makes great quality items!