GNA Limo

At 11am I was informed the limo that was scheduled to pick us at 1230pm had some kind of break in or vandalized the night before and cannot be used for us. I was prepared for them to tell me they would have to cancel our pick up which was a surprise for my son’s birthday. Instead she informs me they will use an Escalade for us when I had only scheduled a regular stretch limo without any additional charges. I really appreciated their customer service. The driver even arrived 20 minutes early to pick us up! Thank you, thank you!

So upset with this company
G & A Limousine Service…
Called Today and spoke to the «owner» Erik… very rude at first he told me that my date was available but them when I told him it was a groupon he said he was booked. Very Rude and Disrespectful. He said he should have booked it then left my kids without a ride. Beware of this «business»
I will be lodging a complaint with the BBB & groupon… why advertise with groupon if you don’t honor the groupon price…

This company has really great customer service! I called G&A to book a limo for my 30^th birthday and spoke to Vika several times, who was extremely nice! I’ve never rented a limo before so the whole process is new to me. She walked me through and explained everything. Their prices are lower than all the other companies I called and still provided a full bar. I had every intention of booking the limo until I remembered most my friends were going to be at Stage Coach so I’ll save it for another weekend however feel their customer service needs praised. I can tell they are an honest company who genuinely want happy customers. When I’m ready to book one– I will for sure be calling them!

Went through GNA to rent a limo for bridal dress shopping with all my bridesmaids. They gave me a great, competitive rate and stocked the bar. Driver was prompt and on time at each stop. I was on a strict schedule and he was able to accommodate. Limo was comfortable and fit 8 of us nicely. We were hoping to use our iPhones to play music, but unfortunately the adapter wasn’t working. Luckily the radio was still an option. Happy with the service and would use GNA again.

Great service for the price. Punctual, polite, accomodating and reliable. The limo is exactly what you see in the pictures, not the newest model, but certainly great for the groupon i got!

Used this limo service for 10 kids to junior and senior prom. They had a great time, driver was nice, and most importantly — the price was right! Beautiful white stretch Lincoln, super clean. Vika was great, she informed me of little things I need to know. I like simple negotiations, and this was simple, didn’t take up time. Vika was terrific. I think the driver was Aris, he was wonderful too.

I had a groupon for my little cousin’s birthday to go on a tour around SoCal while everyone else prepared the house for the party. Before purchasing the Groupon, I emailed the limo company to ask if they could do the route I wanted though it was a bit over the limit. Vinka told me that was fine and that I could pay her directly and I had a signed contract within two days.
The day of, our driver happened to be running a bit late but Vika made sure to keep us informed of the delay the entire time. When the limo arrived, I was happy to see that it was well stocked with soft drinks for the kids. The driver also had a cable so we could plug in an iPhone to play music. We went from Granada Hills to the Walk of Fame, Santa Monica Beach and then proceeded to go back to Granada Hills.
The kids had such a great time and loved the limo.
This was definitely a fun time and I would be sure to use this company if I ever had a need for a limo in the future.

I used a groupon for this purchase for a surprise limo ride for my fiancé.
We were VERY HAPPY with the services provided. They were prompt with the meeting/​pick up times and coordinated with our point person well. Everything was so easy which I really appreciated.
The limo was clean and had a very classy full bar.
The driver was great and nice! He shared funny stories and navigated to locations that we wanted to go to at the end of the night. Very professional and organized.
Thank you to this limo services and driver for helping us to provide for a great night! We will be seeking out this business again. =)

We used this company to get to a concert to and from the Hollywood Bowl. The driver was punctual, professional and a just a pleasure. I was supposed to text him half an hour before we left so he could meet us in the location he suggested. Well, not until we were in our agreed meeting spot and I tried to call his number wondering when he would arrive did I realize I had transposed one of the numbers when I text him.
I called him at the correct number and he was already waiting a few minutes away.
He said that he was wondering why this concert was taking longer than usual but he was hanging around nearby to be sure he didn’t miss us.
Getting around Hollywood on a Friday night is a major pain but he thought ahead and I couldn’t be more appreciative.
The price was great, the service was excellent. I would definitely recommend!
Oh, and there was a full bar which now that I think of it probably contributed to the way I read the number.

good service for the price. punctual, polite and accomodating. the a/​c and radio are poor at best. however, for the price, this is a good, family owned, reliable company.

I had purchased two Groupon… The first round trip to the airport went great; driver was on time and totally professional. My husband & I were looking for a new car service & felt this could be the one (or previous driver/​company retired).
BUT… now comes the kicker.
Once again the first leg of our trip was great… The same driver we previously had & once again totally professional. The round trip was to Burbank or LAX. Our return flight was to Long Beach though but the dispatcher said they could do it but for an increased fee. I couldn’t get a firm number on the increase but based on past experience, I felt comfortable that it would work out.
My party returns to Long Beach and the driver arrives in a town car with a large dent on it’s side was unnerving but after a long flight we just wanted to get home. We loaded into the car and prepared to depart. No dice as an airport parking enforcement peace officer approached the car & requested what appeared to be the license & other paperwork on the car & driver. Nothing is told to the three of us but things didn’t look good.
Next comes the Police who questioned the driver & appeared to be examining some paperwork & was on the squad car computer. The officer approached our car & then asked us to get out of the car, remove all of our luggage & find other transportation home. He informs us that the driver ha no valid drivers license, no insurance & was not a citizen of this country. The car was to be confiscated & we had to hire other transportation in order to get home. Not cheap at all!
I still have not heard boo from they G&A Limousine about what transpired & an apology plus returned money. Zippo.
Maybe it was just bad luck with one driver BUT the police officer said that this is an increasing scam around Southern California and that police enforcement is cracking down on this for the safety of the customer. He said that if there was an accident, we would have to use your own insurance to treat ones self. Scary. Check your driver! It can save you financially and possibly physically!

Used my 4 hour limo ride groupon yesterday for my Wedding in Pasadena. He picked us up on time & took the LONG way to get to our first stop, during this time, we noticed the air conditioner wasnt working. He said to give it a minute. By the way, it was 91 degrees outside, and the air blowing inside was like 85. It was cooler outside. By the end of his service, I arrived at my wedding completely drenched with sweat! The air never «kicked in»! On our second stop, he asked could he get a bite to eat & meet us in 30 minutes. I bought 4 hours and it didnt include a lunch break. So I instructed him we would be back in 15 minutes from our next stop. Mind you, after our first stop, his duties lacked. He was on the phone the entire time, so when we asked him questions, like «where is the full bar your groupon indicated?» He wouldnt respond. The only drinks he provided was sodas & 2 waters. He finally got sick of us & closed the center partition so there was no contact at all with him. We even knocked on the partition to get his attention, but to no avail.
I was so disappointed with my groupon I am requesting a refund! Was the final straw with me when he would park the limo, see us walking toward him, & not drive to meet us. I was in my wedding dress, with 4 inch heels and it was hot outside, could he have met me where I was standing? NO! Or for all the locations we went prior to my wedding, hair, makeup, cal tech for pictures & then to the wedding site, he kept asking for directions. Did he not consider using an GPS?
I noticed on groupon, the same offering was featured. Do yourself a favor, skip this company and use the bus! You will get better service…

We had a groupon for this limo service that we used for a bachelor party. The driver arrived on time and we had no problems honoring the groupon.
Overall I was very happy with the service until after our first stop. We went to a lounge downtown and our driver agreed to pick us up after we call him. He even told us to give him15 minutes heads up.
Well I called him and he said he would be there. We waited outside… And waited… And waited… I called him and he said he experiencing traffic. By now it was 30 minutes after I called him.
Well he finally shows up and he goes to the back and starts scrambling cleaning the place. We go in and we realize something is VERY strange. There are opened beers every where that were not ours and stuff was rearranged.
Yes the driver had his own little party while we were inside. Which made us wander… Was he drunk? Can he drive us? It definitely didn’t appear that he was by himself.
He was apologetic and felt bad. I didn’t make a big scene out of it because it was my friends bachelor party.
After that we went to Hollywood and he was on time with everything.
Overall it was a good deal on groupon. Not sure if I’d pay full price.

I was a best man for a wedding this past weekend and i used the services of G & A Limo. The driver was on time (which was very important), he was professional and got us to our destination on time. The limo is clean and organized with a full bar, snacks and soft drinks. Overall i would suggest that people use this company.