Golden Farms

I hate to leave bad reviews but this place really deserves it. Never shopping here again! Purchased a bag of rice in the morning and found bugs in it when trying to cook it (see pic). After telling the manager about it, they REFUSED to accept the return and they were extremely rude about me going back there. I went to express my concern for public health so they can remove it off the shelves so no one risks getting contaminated but the manager told us I shouldn’t be trying to rip money off of them, which is the very least of my worries. Apparently this company cares more about money than the health and safety of it’s customers!

This place is great for some things — they have specials on different fruits and vegetables sometimes that are really cheap and fresh; they have good prepared foods in their deli section (Armenian, Persian, Russian); they also have great halvah, 3 different brand that are fresh, not pre-​packaged.
Lots of Armenian and Russian beer, wines, candies, etc.
Not long ago, they had pomegranates that cost around $ 1 each (by weight) when other stores were charging $ 3 each; the other day they had those most delicious easy-​to-​peel Senya Mandarin oranges/​tangerines with the stem and leaf attached, for only 50 cents per pound (limit 10 pounds per customer), when other stores were charging $ 2; etc.
it is a supermarket, with a complete selection of goods, but they specialize in Armenian, Russian, and Persian items. they do also have some organic goods if you are into that.
The store is big, bright, open and airy.
I like to stop here first, buy what looks good and is on sale, and then go to Von’s or Ralph’s for everything else.

5 customers lining for a single open register @10 am in the morning should reconsider
what service is all about…

the store is similar to «Super King» market in San Fernando road, the store have everything. But the difference of super king, the place is very quite (not crowd people)! I buy sausage and Lunch meat (kalbas) and some vegetable!

Terrible place. I hate this place.
Today was the last time I shopped at Golden Farms.
It’s a good place to buy junk!
Believe me it’s not cheaper than Ralphs!
You can compare the prices.
At Ralphs and Vons you really feel you live in America. But this place is more like Iran, Afghanistan and other 3^rd world countries!
Just go to Tuna section. All in water! Some of them have Russian writing on them! How the hell am I supposed to understand Russian!!!
I wish I could attach a photo of rotten Blackberries I bought this morning.

They have unpredictable schedule. One day they close at 8pm, another day they close at 8:40pm. It is Very hard to coordinate shopping with their schedule.

Vladimir K, your numerous glowing «TIPS» are all fiction. You must be the owner or manager of this store. Either that or your standards are extremely low. One would only go to this store out of desperation or laziness. We are new to the neighborhood and so on our way up the hill spotted this market. Well, it was like walking into a third world country market but not as welcoming. The shelves were very sparsely filled and many refrigerated sections were empty or near to. Employees smiling at customers and offering help is NOT what you’ll find here. I’m a friendly, smiley person with good manners yet employees did’t seem to want to be bothered. I love unique foods & different cultures but no one seemed to want to take the time to answer my questions. It was so strange to my husband & I because they were not busy in the least. It really turned us off. So, rather than spending lots of money and stocking up our new home with groceries, we got the basics & left. What a missed opportunity for this business. Losing customers the first time out? Sad. Not a very intelligent business strategy. There are way too many great markets in the area to ever bother with the likes of this place again.

It’s an ok supermarket to go to if you need something right away and there is nothing else around. The store is pretty dark and gloomy and makes it feel like its dirty. The fruits and veggies are never really too fresh.

Worst super market! They have nothing at this store. They put fake advertising and specials! I shopped here twice, big mistake!
I went in to purchase a few items which were on «special», but the worker said it is no longer available. Also, they double charged me for my items. I returned to ask for a refund and the manager would not do it.
DO NOT SHOP HERE! Go to Super King, much better choice! If i could give this place 0 star i would!

Huge market. Has almost everything you need. Great prices! I love most the the deli food too.

Horrible customer service!
I returned a small inexpensive item that was spoiled, but they first made me wait for a while and then didn’t even give me a refund.
I definitely won’t recommend this place and won’t shop here anymore. I’ll be reporting them to the health department too.

This store was a welcome to the neighborhood.
What’s not to love, great selection of middle eastern favorites at reasonable prices!
My favorite part is the selection of produce. I can pretty much anything I would use while making some of my favorite middle eastern dishes.
So why the two stars? First and foremost, the customer service is horrible. They treat everyone as if you are somehow bothering them or something. Pass!!! Next, meat quality can be better!
I really hope they make changes so I can come back!

I decided to shop here while i waited for my daughter to attend sylvan learning center. All the employees were rude even the Latinos (and im Latina). Especially the Armenian employees speaking their native language very rude! They dont accept coupons either.
I will definitely never go here again n wouldn’t recommend this place to anyone!!!

No custom service, even with # this employees don’t know how to work & provide customer service. When I look at them they are moving around like they are working but unfortunately they are not.

SHAME! SHAME! SHAME! Been living in US for 35 plus years and have never left a store so upset for lack of customer service. I had the pleasure of dealing with the store manager by the name of Ani who barely spoke English and was so darn rude.
I feel patriotic when I shop from Armenian establishments, therefore I visit the Glendale store once a week and do most of my shopping from them.
Last I shopped from them three days ago and bought over $ 150 worth of grocery which included a carton of vegetable broth. I came to make food today and as I open the top, noticed it had previously been opened, so I drive back to the store with the merchandise and the receipt give it to them as I walk in and do some more shopping and asked them nicely to replace the open merchandise.
I was faced with the obnoxious so called manager Ani with no last name and was told they would not replace the merchandise. I asked to speak to the head management and was given their weekly add and asked to call their San Fernando location and ask for management. Cut the story short I did call that store as well and spoke to someone by the name of Gayane and was told «it is the customer’s responsibility to check all merchandize before leaving the store». So everyone be aware, you need to open your milk, yogurt, creamer, etc. to make sure they are fine before you leave their premises. REALLY?
I was dumbfounded about what I heard. If this was Vons, Ralphs, Kmart and I think any other Armenian market, they would have gladly replaced the damaged good and would have even apologized for the inconvenience.
Do not get me wrong I am not cheep and it is not about the $ 4, but the principal of the matter and how they come to our neighborhood and open their store and want our support, yet lack the first thing about American businesses and their motto «customer service, customer service and customer service again». They have managers who lack common sense, are disrespectful, do not have the decency to listen to the customer and to process the issue in hand.
I am profusely upset. Thank God for Facebook and social media available, I will make sure to share my incident with them and tell everyone I know what kind of money hungry, ill mannered and zero customer service store Golden Farm is.
I feel ashamed to call their stores Armenian Markets. What a shame!

Here parking is fine, some groceries are cheap, but more varieties of fruit and veggies in Super King.
There are two staff standing at the platforms near the entrance and exit watching you like prisoners. The fruit I bought next to the price tag was incorrect, the staff said some customers move the price tags.
Long lines to get to the cashier while only 2 cashiers open.
Won’t go there again!

This a classic case of «it is what it is» business. It has its positives [Armenian/​Middle Eastern groceries and foods] and negatives [the place seems incomplete for some reason] Their «on sale» items are really well priced. If it was not for Armenian owned food stores in Glendale, the cost of feeding your family would be substantially higher if you were to buy from the likes of Ralph’s and Vons. I appreciate this fact.
What I don’t like about this store is [as of this writing] it has NO express checkout! Yes, you heard it right. Several times I had only 1 or 2 items and ended up waiting behind oblivious [purposely] and rude shoppers with carts loaded to the brim. None of them ever offered me to go ahead of them. Have they not learnt courtesy and refinement from most of the Americans? It is so common sense to let a shopper with 1 or 2 items to go ahead of you when you have many items to checkout. The shoppers at this location would have none of it. Unreal.
I suggested an express lane to the management and they said they tried but customers did not respect the signs. That is a lame excuse. If they fix this problem [they should] I would give them 4 stars.
They should take the lead to teach shopping courteousness to their customers. This will benefit all, including the uncaring customers.

I like to come here to buy select items. They have been expanding their organics, and I just scored 5 small containers of OG blueberries for $ 4.95. Be sure to go in when they’ve just gotten a new shipment in… as sometimes (as you might find at TJ’s, they can start to get fuzzy). OG onions and olive oil are also very reasonably priced.
Is this a high-​end grocery store? Certainly not… but for what they are, and if you shop carefully… you will be quite pleased, as am I!

As I sad before this store is much better than the Ralphs that used to be here.
First of all the place us really clean and nice. Everything is organized by order and it’s easy to find things even if you are first time visiting here.
Quality of the products for me always have been fresh and clean. Never had any issues with expired products.
One of the best things about this store is that everything is cheaper compared to average American stores.
Also I love their mean section. They have some good meat section where you can find all types of meats. I love to buy lamb especially from here. Make sure to by the lamb always that came from the local places farms. Because others have been frozen for long period of time and are not as great as the ones that are from local places. Same thing with every meet, just keep that in mind.
Customer service is good, nothing special but it does the job. Never really had an issue with them.
In my opinion it deserves to be rated 5 out of 5 stars :)

This is my go-​to spot for produce in Glendale. The produce prices can’t be beat!
I’ve bought meat here a couple of times and a few grocery staples. All in all Golden Farms is excellent for produce! Friendly staff too!