Insperity

Poor communication and do not follow through on what they offer they are currently not responding to providing our tax documents.

One of the worst companies I’ve ever worked with. Horrible service at an outrageous cost. They try hard to make it difficult for you to understand their costs.
Benefits: They intentionally dilute the value of their health insurance offerings by negotiating to take certain health providers out-​of-​network that would not otherwise be out-​of-​network! What a disgrace. They sell you on the value of their negotiating power because they have greater than 100,000 people under their health plan, but then they come back and discriminate against your company by individually assessing your costs and increasing premiums based on how much they pay on your behalf in any given year. This is something the health insurance company cannot do, but Insperity is allowed to do it because they’re your «employer.»
401k: Their 401k offering is supper high fee, but their outside record keeping on other plans is so horrible, that you feel like you have to use their 401k plan. It seems like they intentionally provide poor service to push you to pay them more.
FICA Maximums: They neglect to tell you that you will pay extra social security taxes if you switch to or cancel Insperity mid-​year and have employees that will reach the social security maximum during the year.
Payroll: They screwed up our payroll 3 times in a 6 month period. Then, when I tried to make sure it wouldn’t happen again, the payroll specialist would argue with me.
Forms: They constantly make you use paper forms instead of electronic forms. It’s a massive burden on you and your employees.
Overall: Atrocious service, overpriced, not worth it. Please save yourself the hassle.

All I have to say is this, «My experience with Insperity and Administaff is not an isolated incident based on all these other reviews.» Horrific, unprofessional joke of a company. I deal with the San Diego-​based office. I had an unbelievably awful experience with them when I went on maternity leave. I could not get a straight answer from anyone over there in regards to what I was entitled to leave-​wise. Luckily, I work in the legal department so I knew what my rights are – what was disconcerting was that Insperity did not know what my rights are. When it came time to discuss with my employer return-​to-​work arrangements, Insperity actually communicated to my employer that if they honored any of my requests, my employer would be setting itself up for a discrimination lawsuit. (I work in the legal department! I would never request anything that Never did I ever feel Insperity was advocating for me as an employee.

Sorry folks can’t give them any star Unilocal made me give it one star.
The short experience was so horrible that short of it is we do a better job with adp and much cheaper.
The salesman said one price and reality was 4 times that. Dropped out after the first payroll.
I was forced to run payroll before I could get a report of what is in it. He said I can’t tell you the details till you process your payroll.
Found out a week later what was in the report and the salesman lied.
Lots of apologizes from higher up and they returned most of the money I spent and even offered to donate to one of my charities to make up for it but that got rejected with no explanation.
Save your money or hire a HR specialist to sit in your office for the prices they are charging! All I can say is run away

For the most part, Insperity is «ok». I tried to «increase» my health benefits, but no success (I’m willing to pay more). After working for a large company, my new small company uses Insperity for HR benefits, payment, etc. I don’t recommend their inferior healthcare coverage. I’ve had United Healthcare before, they are not equal my previous companies.

Insperity did not mention employees who had already maxed their FICA.
IRS requires, by law, that if your employee becomes an Insperity employee, then FICA resets. This means employee paycheck goes down even if Insperity covers the employer portion, which Insperity obviously should, but we are not 100% sure yet that they intend to do so instead of pushing this back on us as a client company.
Consider this before hiring Insperity. I don’t know that they’re good or bad yet, but I believe they intentionally concealed this issue. We cannot be the first to ever encounter it.
We should have thought of it, but they do this every day. We do not do this every day. Even more so than «We should have thought of it» they should have brought it up as a potential issue to be aware of and consider.

Useless company with horrible service to employees that are subject to their care! Administaff lacks proper HR knowledge & adequate info systems.
They have different offices scattered in SoCal & Houston that does not share the same info. When a problem arises or a question is raised, the representatives like to blame their other division such as the HR rep, workers’ comp, payroll, retirement svcs, etc.
My co used their services and they messed up on my account several times. I had a paycheck that was lost because I was on direct deposit and decided to switch Bank Accounts. By doing so, Administaff couldnt make the change and had to issue a paper check to my supervisor for me to cash without consulting me or letting me know this was happening at all!
Also, since I am no longer with the company since April 08, I decided to rollover my 401k to my Bank. In July 08, I then found out I couldnt move my account because payroll in Administaff has me as Actively Employed! I am likely to have to wait 30-​days period before I can move my own money!!! Ridiculous!!!