I am so please with the level of customer assistance I received at Journeys #917. A huge shout out to ZOE, who assisted me and my little girl with sizing and fitting of a pair of white low cut Converse shoes. Zoe went the extra mile to recommend socks which were cheaper and more durable than name brand socks. Zoe did not pressure for sales, she did however suggest we «check out the in store sale items.» I only wish my shopping experience involved associates like ZOE. I will be a return customer, thankyou ZOE. Willa Smith of Holbrook, Az.
Lindsay T.
Évaluation du lieu : 1 Glendale, AZ
Awful customer service. I came up to the counter with a pair of shoes to exchange and both girls were lacing shoes, looked very annoyed that was bothering them and after an awkward silence one finally said«hi» without eye contact and an attitude. One of the girls was very vocal and made it obvious that they didn’t have the pair of shoes I was looking for. However she approached this with«nope. No. No we don’t have those» and walking away. The whole experience has made me want to never return to this store which is unfortunate because I love it normally.
Jessica S.
Évaluation du lieu : 4 Surprise, AZ
Great place to get doc Martins. Alissa was great help. Will even ship to the house.
Ali D.
Évaluation du lieu : 4 Peoria, AZ
The manager is very helpful and friendly. I went in to get some specific shoes and he helped me the entire time, and took the time to explain a few things about the company who made the shoes(Toms). He made my visit personal, and now I’d love to buy my shoes from there. A second time I went in, the staff member(not the manager) was just sorta ok… no where near as nice as the manager. I was sort of upset the manager wasn’t there.