Leslie Korostoff, MD – Adventist Health

I would avoid this office, located 1809 Verdugo Blvd., at all costs. I was a patient of this office for 9 years (originally with the FABULOUS Dr. Osterkamp then with Dr. Korostoff). The office staff have been in decline for awhile, but for Dr. Osterkamp, it was worth it. Today, however, was the last straw. After mis-​calendaring my appointment (supposed to be a Monday at 3:45pm but entered as Tuesday at 3:45pm) I hustled and left work (Woodland Hills) early for a last minute, re-​scheduled 3:15pm appointment. I made the appointment the Friday before due to a semi-​emergency, so I would have done anything to get in. Upon arrival, I was asked for my insurance information. I recently changed plans, but did not have my new card yet. They refused to treat me unless I paid cash. When I asked them to verify my insurance, the terrible office manager, Jackie, with her painted on eyebrows and can’t-be-bothered demeanor told me, «…but that creates extra work for us.» (YEAH, you read that right. The OFFICE staff of a doctor’s office won’t call and verify insurance…) So, being that I was desperate to be seen, I called the insurance company myself, got my ID number and provided it to them. They still refused to treat me unless I paid cash. Oh, and I should mention how they kept telling me, «well, your appointment was at 3:15.» (aka, «you’re late») I almost lost my lunch. (Yeah, it was at 3:15pm as of 12pm that afternoon because you messed it up.) I left there half in tears. I essentially left work early for no reason, wasted my time, and am still in need of care. When I asked to speak with Dr. Korostoff (MY OWN DOCTOR), Jackie simply and glibly said, «No.» This office and the staff are a joke. If you want rude staff, incorrect information, and ladies who can’t be bothered, go here. Before going here, though, you should consider just opening a phone book, closing your eyes, and going to the first office your finger hits — you’ll have a better shot at professional medical care.