Mansour Natalie DMD

It’s too bad I will never get a chance for a proper review, but first impressions are everything Unilocalers, right? I called this morning at 10AM to set up an appointment for my daughter. No one answered and it went straight to voicemail. I get a call back at 12:52, during lunch, and I was unavailable to pick up so I called back at 2:47PM and get voicemail again. Is there no receptionist? I get a call back 4:33PM, run across the office to just miss the call. Immediately (within seconds) call back and get a voicemail, again! But I JUST missed the call! Who called me from this number? I call back again and again, hoping to make the appointment before the COB, but no one answers or calls me back. The message says all calls will be returned before the close of business. Clearly, this was not the case. I am single, working mom and making an appointment should not be this difficult. Very bad first impression.
***Update. This morning I received a call from Dr. Mansour’s office manager, who called to personally apologize for the lack of communication. It is my understanding that the office was short-​staffed yesterday and currently in the process of implementing new policies for answering the phone, even during the lunch hour. I appreciate the call and more importantly, that they were truly apologetic for the mishap. After reading the reviews on Dr. Mansour, I am happy to give this Dr./office another try!

Great atmosphere for kids… My son Solomon, 6, and daughter, Sophie, 3, enjoyed the experience getting their teeth cleaned today. Friendly staff and hard working. Great lobby for the kids in the waiting room and the kids can watch a Disney movie while getting worked on and get to pick a toy at the end. Dr. Mansour herself communicates directly and specifically on what your kids need to do to keep their teeth clean. 5 stars. Great children’s dentist.

Dr. Natalie Mansour was amazing. On our first visit which was a short notice emergency, she was extremely helpful and cared for my daugther right away. I’m so grateful to her for her way of attending to my 5 year old. She involved her, talked her through every step so that my daughter would have no fears. My baby girl never cried, even after having an extraction! I was allowed to stay with her the entire time. Our experience was great. My daughter is feeling better now and I couldn’t be happier.
The office itself is so clean, the staff are really helpful, and the kids have games or Movies playing to distract them. I’m glad I found this office

We love Dr Mansour and her staff! We’ve been coming for the past three years and they’re always so friendly and helpful. They are all so good with my daughter, she loves going to the dentist now!

I am in such remiss for taking so long to write this review!
We have been taking our 5 year old here since she was 18 months — and now our 3 year old as well. We have never had a bad experience. In fact, my kids have zero fear of the dentist and in fact enjoy seeing Dr. Mansour.
Here’s what we love:
Adorable, ocean-​themed office, complete with murals and a tank with many of the «tank gang» fish from Finding Nemo.
Dr. Mansour’s great bedside manner, and ability to work quickly and gently.
Prizes!
Friendly, accommodating staff that makes it easy to schedule double-​appointments when we have to.

Excellent customer service. I had called to make an appointment for my son but unfortunately they dont take Medi-​cal. But staff gave me referrals to providers who do take Medi-​cal near me. I can only imagine the amazing services they provide to their patients they tend to!

Dr. Mansour believes in routine x-​rays and does not follow the guidlines of the FDA which states that patients should be examined by dentist BEFORE the x-​ray is ordered and taken to insure it is medically necessary. The guideline also suggests children get them as infrequently as possible, suggesting every two years or MORE between exrays when there are no visible problems and patient is healthy. She wants them every year, even when there is no evidence of a problem.

Dr. Natalie Mansour is an amazing dentist! We took my son here for his first visit when he turned 3 last september and I was very pleased with the overall atmosphere of the office and the staff were great. My son only went in for an exam and cleaning and she made him feel comfortable and provided me with great tips on how to care for my sons teeth and answered all questions that I had. We will be seeing her again in a few months and I look forward to taking my 8 month old daughter there in the future.

Dr. Mansour is the best I love her bedside manners and her kindness towards my son.
Her staff is friendly and helpful and this is a very nice and clean office. I LOVE DR. MANSOUR

Dr. Natalie and her staff deserve five stars from our family!
We brought our 2 year old in for her first check-​up and discovered she had three cavities (she started teething at four months, had a full set by 12 months and has deep grooves in her teeth… A recipe for dental disaster)!
Dr. Natalie was not only able to get my wiggle-​bug child to sit still through the whole exam but she managed to take a full set of x-​rays on her too! She was equally patient during our next appointment to fill my daughter’s cavities. Not a tear! No valium! Amazing!
The office is as good as it gets for kids going to the dentist. Movies, computers, nintendos, fish tanks, books, puzzles and air hockey to pass the time and distract anxious minds while waiting for their appointment,
We love Dr. Natalie!

On my first visit Dr Mansour found a cavity in my daughter who was 5 at the time. I have personally never had a cavity before so this was new territory for me. I look to doctors for guidance in these situations so that I can make an informed decision about what to do. She presented me the option of using a metal amalgam filling OR a tooth-​colored composite material for the filling. When I asked about the pros and cons of each she explained that the metal filling was a little less expensive but in her opinion more durable, that sometimes she has to re-​do the composite ones for her patients. But of course some people do not like the look of the silver in the child’s tooth. Being that my daughter is not a child model and it was just a baby tooth, I went with the more durable amalgam filling.
It was not until AFTER the procedure that i found out that this material is STILL made with mercury. Are you kidding me? Even if she feels that they are 100% safe, how does that not even warrant a mention in our discussion? This is a known neurotoxin and its even stated by the FDA that it is considered safe for age 6 and up. My daughter was 5. I was very upset and my pediatrician said that the way the information was presented in our discussion was NOT ETHICAL on the part of Dr Mansour. In retrospect I wonder if there was mention in some legal release or some fine print I signed but didn’t read carefully. If so, a huge mistake on my part but very sly and sneaky on the part of the dentist.
I would NEVER ever take my children back to Dr. Mansour again. I have since switched to a wonderful pediatric dentist in South Pasadena who obviously values the partnership between doctor AND parent in terms of making decisions for their kids. He doesn’t even offer amalgam fillings for kids.
The kicker on all of this is that 1.5 years later and there is a huge hole in her «durable» mercury-​laden filling. Great work, Dr. Mansour. Thanks for nothing. I would love to have it removed but my research shows that more toxic mercury vapor is released during the placement and removal that when it is just there. I can’t wait until this tooth falls out but we have another 4+ years. My new dentist has patched it and we will hope that will last but the damage has been done.
Here is a new study on the danger of amalgam fillings:

We love Dr. Natalie!!! We have taken our girls to her their whole lives and she and the staff are fantastic!!! Can’t say enough good things about them! Never had any problems. Very caring, and always looking out for our best interest. Would never go anywhere else!

Incredibly friendly staff who know how to keep kids entertained and relaxed. The TVs in the ceilings keep the kids distracted during their cleanings. Dr. Mansour is AWESOME.

Dr. Natalie is the best Pediatric Dentist around! She really loves the kids and goes out of her way to make them feel comfortable. Highly recommended.

Can’t say enough good things about Dr. Natalie and her staff! My two year old barely lets me look inside her mouth but Dr. Natalie’s warm bedside manner encouraged her to cooperate with the exam.
The office is super cute, colorful and underwater-​themed which my daughter loved. «Frozen» was playing on the TV when we came in which immediately put her at ease and made the experience seem more fun than anything. And the toy bucket at the end is amazing! So many fun things for kids to choose as a reward for being good patients. I wish I had a dentist like this growing up! It would have eliminated many of the adult fears I have about going to the dentist now ;)

Very good place. The time i took my daughter to them she was very sick with a virus (swollen Gums she didn’t eat solid food for over a week). They were very helpful and understood and asnwer all of my question. I was sooooo worry about her situacion. I just happen to remembered them because it was my daughter’s birthday this week and the doctor took the time to send us an email to congratule my daughter on her birthday. The place it self is nice and clean and most of all it’s kids frendly.

After several awful dental experiences with other dentists I now know that my 9 year old daughter is finally getting the BEST CARE POSSIBLE! I do not think a finer more qualified pediatric dentist in the Los Angles Area exists. Dr. Natalie was able to diagnose from another dentist’s X-​ray what that dentist had missed, an adult tooth coming in on top of another adult tooth. In addition to her services and that of her wonderful staff, Dr. Natalie was able to refer us to an incredible orthodontist and oral surgeon and now we are on the right track.
Thank you to Dr. Natalie for her amazing knowledge, experience and expertise. Any child will love her kid-​friendly personality, staff and office. My daughter said, «Dr. Natalie is my most favorite dentist ever!»
Thank you so much Dr. Natalie!

Dr. Natalie is AMAZING! My kids can’t wait to visit the dentist and that alone says a lot. Her and her staff make the patients feel relaxed and safe. I can’t say enough about her. I have recommended Dr. Natalie to everyone I know.

My son’s first dental appoint a couple months before his second birthday was a DISASTER. (It was not with Dr. Natalie, obviously). So when his second appointment approached I was apprehensive. A friend recommended Dr. Natalie Mansour so I checked her out on Unilocal and saw the 5 star reviews. So I quickly made an appointment and took my now 3 yo. The office was super child-​friendly. They even have a game room in their waiting area. Dr. Natalie is a mother herself and is incredibly patient and gentle with your little ones. She made sure to go slowly so as not to frighten my son and paid attention to what he was comfortable with so that he wouldn’t be afraid to come back. They have TVs up in the ceiling so your child can be distracted while any work/​cleaning is being done and they let your child pick out a toy when the appointment is done so that every child leaves with a smile. We had a fantastic experience here and I have definitely recommended Dr. Natalie to all my mommy friends.

Awe… I love this place and I’ve been here once so far. I took my 3 y. o daughter for her first dentist visit and it is so kid friendly! The office is very much set-​up to «hopefully» make a child feel at ease and my daughter sure did enjoy the small play room with air hockey table. There is a tv in the waiting room and it was playing a kid movie.
The exam room had a tv on top to again «hopefully» make your child feel at ease. This was my daughters first visit to the dentist so of course, she is a little to small to comprehend that all those neat things are there to make her feel comfortable so hopefully, she will next time.
Our visit with the dentist was extremely pleasant and there was no strapping down involved. Thank Goodness! She checked her teeth and gave us a couple recommendation on how to keep up with our daughter’s good dental hygiene. She was super duper sweet and I look forward to taking my little one to her next visit and build a good dental experience for her.
Also they give your little ones a toy after their visit and there are oodles to choose from! I would def recommend this place!