Master Watch Repair

I am so happy. He got my watch to work that haven’t been working for two years. Everyone wanted so much money to do a simple thing so I kept holding off. He did it for 20 dollars. I highly recomend Lenny. He defiantly knows watches. I’m bring back two more

Great prices! Good service and really quick on changing batteries and adjusting size… In and out in less than 15 mins. Had 2 watches sized and another customer walked in before me and had 2 watch batteries changed. The owner is very nice and professional. His business hours are different so call and ask before making the trip. Plus its cash only :) I will definitely be a returning customer and I would refer this place to anyone!

Very unprofessional! Took my watches to get batteries replaced. I Was told to come back in a couple of hours which would have been by 3 on Saturday. Mind you, the sign out front states that the store is open until 5pm. I returned at 3:20 to pick up my watches to find the shop closed. I called the number on the door, and the gentlemen who owns the shop answered. I asked if he was still open, assuming he stepped out for a bit and would be back. He told me that he is closed and will not return. He said he always closes at 3 on Saturdays. I said, «That’s interesting because the sign on your door states that you are open till 5.» He said, «Everyone knows we close at 3, I’ll come in on Monday after 10 and you can get your watches. I said, «that’s not going to work, I have to work and I cannot return until next weekend to pick up my watches and that this situation is frustrating. He said (with attitude) to wait for him and he will return to open for me. He opened the shop and didn’t say a word to me – no apologies, nothing. I paid my bill (cash only btw) and walked out, never to return!!! Beware of this shop owner, if he acts like this in such a simple situation one can only imagine what he’s like when something is really challenging.

Very helpful service, I only needed a new battery but he went ahead and tested the water proofing for me and verified that i had a sapphire face as well as fixing the time and date after the service which can be annoying since i have two timezones on my watch. Also gave me a year discount on the battery incase it goes out again.
Cash only and does jewelry work too. Nice guy and a great experience with quick service.

Extremely skilled and knowledgeable watch repair. Do not expect expect Arizona silly banter from the owner — he is old world, gruff and knows what he is doing. I am from Chicago and he reminded of the skilled, old world watchmakers I am accustomed to.
Cash or local check only.

I moved from Pennsylvania to Phoenix two years ago, have a nice watch collection, and went to Unilocal to see if I could find a quality local watch repair shop that was not in a mall, nor was just another jewelry store trying to get you into their front door. This is how I found Master Watch Repair. Every experience I have had there has been terrific! Lenny is an old-​school watch guy who is very knowledgeable and does top-​quality work for a reasonable price. I never hesitate to take my most valuable watches to Lenny for repair and servicing. He and his shop are a dying breed, but are certainly a credit to Phoenix!

Totally agreed with many of the reviewers. When I was living in Glendale AZ from 2008 – 2010, I would bring my watches to Lenny, to have him service them (Omega, Sector, Movado, Breguet), put in new batteries, repair etc. His prices are always very reasonable and I really miss being able to take my watch there now that I have moved out of state. Lenny is an honest guy that will take care of your watch service /​repair needs for a reasonable fee. He does the community proud.

Wonderful to do business with. Very knowledgeable and great pricing for repairs. I’ve brought several watches for battery replacements and repairs and I have no complaints.

Fantastic work– had Lenny find the Swiss part and have my Tag Heuer battery replaced within a day for an affordable price. Better alternative than going to the mall– but be prepared to bring cash because it is a Russian business! :)

Fixed up an old Soviet Watch i had. Excellent service!!!

Master Watch Repair is an owner operated business. I had 4 antique pocket watches overhauled here by the owner, Lenny. They were: an Omega from 1913, 2 Elgin’s from 1903, and 1927, and finally an absolutely beautiful Hamilton 992B Railroad Grade pocket watch from 1941. Each watch was completed within the time frame promised, or earlier. Lenny did an outstanding job in overhauling and reviving these valuable pieces of history. When you have something as rare and valuable as a pocket watch, it takes a highly trained, educated and experienced professional with the test equipment and tools to properly disassemble, clean, and lubricate each individual jewel, and gear shaft. In the late 1800“s, and well into the early 1900’s, almost every Jewelry store had a skilled Watchmaker in their employ, but they are becoming more and more difficult to come by in this high tech day and age.
Each watch came out of his shop in perfect working order, just as they were in the early 1900’s. I am very impressed with his extensive knowledge of these timepieces, especially since Lenny also does custom jewelry, jewelry repair, modern watch repair and servicing, battery replacement, and buys gold! Just by watching him work on these timepieces, you can tell he loves, and is very proud of his work.
I also sold him some of my old gold rings, and was given an excellent value for them. I highly recommend this shop for all your watch and jewelry repairs. Your valued timepiece could never be in better hands, than those of someone who enjoys working on them and stands behind their work. Avoid the franchised jewelry repair shops, and put your trust in someone who has the mentality of a small business owner. Excellent prices, exceptional work, and an asset to the Glendale, AZ community.