I used to be a member of fitness dynamics. When the gym changed owners, I eventually switched to metro gym. When I joined, they had raised the price for month to month members, which used to be $ 19.99. They have $ 20/month advertised but that is only if you sign a year contract. The increased price was not worth it to me as there are better gyms with better equipment that are only a short drive away. When I asked about this, the guy I signed up with told me that I needed to sign up for a year to get the $ 20/month price. I informed him that I may have something happening in the next year that may mean I wouldn’t be able to stay the entire year. He told me this wouldn’t be a problem and that if I needed to cancel for any of the reasons I told him that he would not charge me any cancellation fee. I went to cancel today and they informed me that I would have to pay $ 40 to cancel. I told them about what the guy I signed up with told me, to which they responded that he had since been fired. I told them that I felt that I shouldn’t be penalized due to a former employee who they hired giving clients the wrong information but they didn’t care. The girl at the front was very nice and polite and was simply doing what the owner told her to do(she called the owner) but I feel this is bad business practice. With multiple(better) gyms within 5 minutes of here, I would go someplace else that hires employees who give the correct information and stands by their promises.
Jack N.
Évaluation du lieu : 1 Phoenix, AZ
This gym took the place of a good gym that was known as Fitness Dynamix and previous to that another gym. Although I had been going to this gym for many years they closed this location and then I was switched to Fitness Dynamix but I didnt have to pay a fee. When metro gym took over they felt the need to charge a «initiation» fee and raised the price on month to month members. Thanks but no thanks Metro gym. Side note: When I previously wrote that the gym was closed Unilocal had the name as Fitness Dynamix. The name has changed but for some reason the review followed the new gym. When they change names on this site they should remove reviews or not change names and leave the old reviews under the appropriate business.