Office Max

Inquired about some clear adhesive sheeting material to a worker /​manager. Pointed out a display with white something, in which I restated that I needed clear. Individual had a very poor attitude with no sense of customer support.

Jerry whom is the store manager is extremely hostile and nasty! Never met a manager so angry when dealing with a customer! Jerry has no customer service skills, seems to be overworked and stressed out, I hope he doesn’t treat his employees so horribly but if he can treat a customer that way then I’m pretty sure he treats everyone that way! Why do companies keep people like this employed!

I am very happy with the new location. The staff is so helpful, they are always there if you have a question and I have found them to be very helpful, from helping me order exactly the part I need to them helping me out to my car. I recommend Office Max.

I’ve been there once, yes it was empty, deserted, not an associate in sight except one cashier. Several customers walking around with no help helping them, were the associates hiding or making bets in the back to see who needed help. What a barren place! I wouldn’t be caught dead coming back here.

Great customer service! I sent the wrong file over and they had already printed the incorrect file. I contacted them with the correct file and they fixed my issue with no questions asked. Thank you!

Walked in today to browse around, then se something interesting. A laser printer for $ 50. Looking around there were no associates to help. Walked to one if the registers to ask for assistance and was told the asst mgr would help me as soon as he finished bringing up the furniture. So while waiting for him, I browsed more selections. And after about 5 mins he showed up, asked if I still required help and then stated if I can hold on for a couple more minutes so he could get me a specialist. That threw me for a spin a bit. U would think the asst mgr could help me a bit before just sending me back out to wait. I can see that customer service is not a priority in this establishment. If it was, you would think that I would be assisted somewhat while waiting for the so called specialist. Unfortunately he just walked away.
20 mins later and still no one, the asst mgr came back up to me as I finally walked up to me and asked if I was helped. Nope, no one helped me, not even you. He apologized and then stated sorry, maybe next time. Really, next time, are you serious. Why even bother, if no one knows what’s happening in the store, especially the asst mgr.

I’m pretty sure I will never come here again… It seemed really barren, floors were dirty, and it was extremely dusty in here! I did one lap around the store and left to get what I need elsewhere.