Pacific Auto Body & Paint

This place is great! Took my car in because someone had spilled beans (no pun intended) on my back seat and had gotten it into the crevice between the rear of the upholstery and the metal chassis. Took it in late in the day, less than an hour before closing, and had it cleaned and ready to go within that same hour. The people were great too, kind and very helpful.

shitty customer service. this guy tried to up sale me on a damn scratch by saying he needed to repair the whole door and side panel. first he said he just needed to sand it down and paint over, then he back tracks and tries to give me «the bundle.» i just needed some scratches removed and this said he wouldn’t do it unless i took «the bundle.» he had the nerve to tell me to buy a spray can and do it myself. haha i wish i couls give negtive reviews.

Pacific Auto Body and Paint is a place to go to when you’re hit with unexpected… Rear-​ended in my case. They’ve taken care of dealing with insurance companies and got my truck fixed in no time. Parts were ordered swiftly and job was done professionally. They have ties to a local Enterprise Rent-​a-​Car, so I’ve got a great deal on a temporary ride. When I got my truck today it was detailed top to bottom, inside and out. Thank You, Mark — it’s been truly a pleasure to deal with you, guys.

let me start out by saying you can stop shopping around for body shops right now and give these guys a call. They did an amazing job on my car about a year ago for a great price! I’m a very picky person to work with and orange peel and over spray is one my biggest concerns when getting any body work done and I was amazed when I picked up my vehicle looking better than oem paint within the promised time frame. Today I brought in my car again because I needed to redo my bumpers from being banged up after the paint job and I was greeted with great customer service followed by another amazing quote! Can’t wait to pick up my car next week. Thanks Mark!

Mark and his team were great to work with and had my car back to pristine condition in no time. I’m very OCD about my car so it was hard finding a shop to trust. After getting my car back I couldn’t find a single defect. Not only did I get a great price on my repairs I also found my go to shop for all my future repairs.

This is the best place to get your car taken care of. I had a valet driver bang the side of my car up. I took it to Mark and his team and they were able to fix my car and make it look brand new. It’s a new car anyways but the paint and the blending really looked like it was never damaged. They also got me a rent a car without a problem. They had the car completed within a day. The owner is super hands on in this business and is a true stand up kind of business person. It’s amazing to see how connected he is with his business and clients no matter how big or little the job is!
Thank you!

Mark is the beat, great service, fast clean and you will not be able to distinguish an area he repaired vs the original area. I couldn’t be happier with the service I got from Mark and his staff.

Primetime did a great job on my car!!! Outstanding customer service!!! Gary even helped with insurance transitions. Would highly recommend this shop. — Tony B.

I had to return to Mark for a minor fix. Another pleasant visit. There are many good businesses out there. There are also many good people. But, rarely will you find a good business operated by a good person. Thank you, again.

I had an accident on the way to work and the tow truck guy took me and my car to Pacific Auto Body. Alex was there, and he assured me all their work was guaranteed and that they’d get my repairs started ASAP, even though the holidays were right around the corner. My dad went to check on my car at least three times in the weeks it was there, and the proprietor, Mark, always took the time to see him and update him and show him my car on the spot. I got my car back in about three weeks, and it was, as promised, good as new. Mark even painted over a scratch that was on my car pre-​accident. And, he gave me a break on my deductible. I was a little nervous entrusting my car to a barely-​reviewed, non-​dealership affiliated shop, but I’m glad I did. Mark and his guys did a great job, in a comforting manner, in a very reasonable amount of time, for a more than fair price.

From my mothers experience, she mentioned that Mark was amazing. He was an honest, humble go-​to repair guy.
My car was scraped against another car; therefore, left the bumper and the side dented. I took my car to multiple shops to get the best quote; however, most repair shops wanted to overcharge me.
My mom brought my car over to Mark, who miraculously repaired my car in a time span of 2 – 3 days. Amazing! Most repair shops would’ve took weeks to even start! As she brought my car home, I realized how perfect it looked. It looked brand new, as if my car was never dented.
For an amazing price and fast service, I would recommend Mark all the time. Plus, he’s nice, honest, and humble! Who would turn that down?

Talked to Mark… He promised me the car will be in its original condition and he gave me a paint warranty to 100% match the color. I always had a bad experience with body shops, so I made it clear that I am very attached to my car and anything less than exceptional is not acceptable.
I took the car to the shop the next day after I informed my insurance… Mark took the initiative and reserved the rental for me, and enterprise rental was there to pick me up. Everything was done exceptionally and as promised. I am very satisfied with the speedy service I received. My car even had some water stains on the doors which I was going to take the car for detailing to remove those, and I noticed that they even washed and buffed the car… Now those water spots are gone too and my car looks even better than how it was before the hit and run accident…
This is the shop that I would recommend everyone from now on for any auto body work.
Thanks Mark

I 100% agree with Zeek. My sunroof was kicked in and I needed only for them to put on a new one that I took in myself. They put the sunroof in, no problem, but they fucked up everything else. My visors are falling down everytime you go to use it. Jacked up the hole that it fits into, so now I have tissue stuffed to keep it from falling. The guy who put the sunroof on decided not to wear gloves and left black oily finger prints all over my inside. Oh and the price for this amazingly horrible job $ 250. Keep in mind that is only for installation. Rip Off!!! STAY AWAY. Typically Armenian body shop. And yes I am Armenian. I will add the photos for you to see yourself.

Had a car accident. And I saw the reviews and was rather impressed. It’s a large shop with quality technicians. The only reason why I didn’t give a 5 star is because of the time I had to wait for my car to be complete. Took more than 2 weeks. But overall good shop.

Came in with only liability insurance and Martin and Mark gave me a very reasonable cash estimate. No attitude about my car, which gave me confidence in their work. When I picked up my 10-​year-​old Honda Accord, the paint and body work perfectly matched the original dark blue metallic paint. They even replaced the vinyl covering around the window and buffed clear the headlight lenses! Plus, they charged my mom a fair rate to replace the dogbone engine mount on her Camry (treated her like a queen, btw). These guys know their stuff, I would definitely come back and recommend to others.

Mark and team are great! I have brought several of my cars here for repair including my parents. I would recommend this body shop to friends and family anytime
Mark and team are professional and prices are great for the quailty of their work.
–Ron

I was in an accident and my car was a disaster. I had it taken to a body shop just down the street from this one, and I didn’t get a good feeling about it, so I left. I saw Pacific Auto Body and decided on a whim to just go and see what they had to say about my car. The owner (Mark) was so polite, so good at explaining everything to me, and so nice. I felt completely at ease leaving my car there. They had my car done in less than a week (it was a mess at both ends!), and it’s absolutely pristine. Mark even called Hertz to come pick me up and I was able to get a rental at a discounted rate through his shop! If I’m ever in an accident again, or if I know anyone who is, I won’t hesitate to recommend this place. Thanks, guys!

I have a good amount of experience with body shops since im the go guy in the family for auto stuff. Pacific Auto Body’s work is 2 things: A complete rip off in price, and the absolute lowest quality backyard work you can get.
The owner/​manager is borderline con-​artist, he makes promises but does not follow through.
Paid full price for the best quality they can offer for some custom body pieces to be painted. First, the color did not match at all. Second, the paint was put on so thin you could see through it, had it repainted but it was still pitiful quality. In fact there were corners of the bumper that didnt even have paint on them because the masking job was so sloppy. Third, one of the body pieces was cracked when when I picked it up and guy tells me I dropped it off like that, which I can assure it wasn’t.
The paint cracked within weeks, it scratches very easily, and had runs/​drips.
Stay away at all costs. Glendale Auto Body was a million times better experience after this mickey mouse shop. I interacted with a few of the painter and you can tell these guys have no formal training. The owner’s eyes were freaking twitching when he was counting the cash, but he got aggressive afterwards when confronted about the low quality paint work. Lesson learned.
I would like to point out that I have a very detailed eye for quality, especially on body work; detecting orange peel, overspray, etc. To average consumers certain things look great when in reality they are substandard; so read reviews with a certain caution.