Pei Wei

Was a customer here… not anymore. Experienced slow service then when the food arrived the quality was poor including raw chicken. Spoke to the manager and he had an attitude.

Placed an order to go, lettuce wraps and lo me in bowl, was told that it would take just 5 minutes. It was very slow inside, saw a bag come out after 5 mins but they didn’t say anything to me so I guessed it was for someone else. Another 10 minutes pass and the cashier glances at the bag and calls out my name??? I’m the only one waiting for my order! I told her the bag has been sitting there for a while for no reason and she just stated that it just came out! Oh well. Now I get home and the one thing you would want with lettuce wraps is missing, how can you forget the lettuce?!? My mistake for going there late I guess. Ps thanks for not leaving me with any utensils or napkins! Just perfect since my kitchen is getting redone and is currently torn apart

Called in to go order. It was super busy. My To go order was sitting at window for a while And I had to get someone’s attention to pack it up for me! I’m preggo and starving I go to take a bite and the orange chicken was raw! I couldn’t poke it with my fork the texture was so bad. I take a bite and can’t bite through it so I’m pretty sure it was raw! I wanted an iced tea and paid for a drink went to get iced tea and they said it would be 10 min to brew. So I wanted a refund on the drink seeing as how I didn’t get a drink because I had to go and couldn’t wait. They need to get their act together there. Terrible experience won’t be back!

The food is always great. Jimmy the manager always remembers us when we come in.
The servers are always friendly and eager to help.

Yummy! Delicious honey seared shrimp and chicken for me and honey seared shrimp and steak for my husband. So yummy. A stand out star was actually the crab puffs. Amazing! Regular portion was a very good size. I got the small and it was just perfect.

Love this place. Service is always friendly and the food is delicious. I felt like today deserved a review because I only did take out and the staff still gave me amazing service. Even offered me a drink during my wait (most higher end restaurants don’t even do that!).

Loved how everything is made fresh! The portion size is huge… definitely two meals worth. I have only tries their pad thai. Which I had never had anywhere previously but I loved it. That is the only thing I’ve ordered from here and will definitely be back for more later. Great place!

Love this Pei Wei. They give you good portions and its always hot, fresh and tasty!

I used to LOVE pei Wei. It’s my kids favorite. We came tonight to get the dan Dan noodles and I got the original size. It was barely a kid size. I honestly hardly got any food at all. For 10 bucks I really expect more. I am going to stop on the way home and get something else because I’m still starving. They must’ve REALLY cut back on portions, seriously… It was a joke how little food I got. I Definately WILL NOT be back.

Very disappointing as far as gluten free options. I had thought that lettuce wraps would be a tasty option but they weren’t gluten free– probably because of soy sauce. Won’t be going back.

Barely 2 stars… inconsistent on quality, portion size, service is marginal at best, and just not worth it unless you just want brown rice, veggies are skimpy, and protein is usually fried. Last time I took our order back, paid cash, and wanted a cash refund… nope, can’t do that sorry, but will give you gift cards… really? I would pass, better off you going to chipotle next door

I would not recommend this peiwei location at all meaning the one on 67^th Avenue near the 101 last night they left out half of our order and then the manager try to make amends by offering to mail me a $ 10 certificate that would know where cover the costs of the items they omitted. The supervisor’s name is Juan. If you end up needing to speak to a manager I would go above his head to the general manager I believe his name is William because Juan doesn’t seem to be able to perform addition. Anyway long story short they ruined our dinner last night and I would suggest highly going elsewhere if you’re into Chinese /​Asian thanks for listening to my rant hope you all have a super weekend.

I stopped in for a quick lunch and had their sushi. It was pretty tasty but next time I’ll definitely get something else. I’ll leave the sushi for my favorite places. This place is my favorite for many other things like lettuce wraps

Don’t get me wrong. I love Pei Wei. Great service, delicious food. I’m giving a 2-​star review for one reason. I ordered online and went to pick up. I received a meal with chicken instead of what I had ordered, which was a shrimp dish. I’m writing this review to remind you to check your order as you pick it up. Don’t get home and find a wrong order in your bag! And Pei Wei, please get the order right so that my brother, who is vegetarian, doesn’t have to take out all the chicken from his plate!

I get take out here at least once a week for the past year due to my crazy work schedule and had been pretty happy. Lately my Mongolian chicken has had bones in it and the brown rice was under cooked not once but the last 3 times I ordered.
Made the mistake of ordering Super Bowl weekend. I have no idea what they made me… It did not taste or look like any browns sauce I have ever eaten. Something has changed for the worst which means I need to find a new place and I’m lazy… So boo.

I haven’t been here in years and stopped here after my first choice didn’t work out. I know Pei Wei isn’t the best food but honestly I don’t remember it being this bad. I should have left when I had a hard time finding clean silverware in the silverware bin. I picked about 6 forks before I could find one without paper stuck to it.
I soon receive my Ginger Broccoli with Chicken. It didn’t look bad but the taste was just like really BAD Asian Buffet Food. The sauce tasted like very salty soy sauce mixed with an artificial chemically flavored sweet syrup of some sort kind. I didn’t taste any ginger at all in this dish. I don’t know what they did to the broccoli but it tasted super strong like maybe it was decomposing. The chicken was passable and better than spongy fake whipped with filler chicken from the Subway Chain. They gave me enough rice to feed four people but it was polluted from that not good tasting sauce.
When I hear Pei Wei I will say NO WAY!
Never Again

I always love Pei Wei, the food is fresh, there’s always new variety. This Pei Wei is always clean, service is fast and friendly.

Yum for lettuce chicken wraps. Double Yum to lettuce chicken wraps made with low sodium soy sauce. FAIL for having so many tables with dirty plates and food left out. I mean it was bad. We grabbed one the last clean tables that was left in the place. By the time we left, only half of them had been cleaned, yet there was plenty of staff (from what I could tell) that could have easily taken care of this situation. At any rate the food was good so that is a plus but the surrounding area left a bad taste in my mouth (no pun intended)

I have been going to this Pei Wei for a long time. Probably go there once every one to two months. For the longest time the restaurant stayed the same. I liked their food. It has a nice fresh taste and you know it is fixed fresh as they fix it as you order.
Not sure what they are doing as they have changed the restaurant menu or the way they present the menu to you three times in the last year. One of the new features i like is they now have a smaller proportion available. I am a fan of being able to order a smaller proportion. That was the good.
They no longer offer the fortune cookie. There used to be a big bowl full of them and people could take as many as they wanted. If you wanted to save money just give everyone one as they order their meal. i like the fortune cookie. Yes i know this is petty on my part but come on. They used to have the nice thick napkins but those are gone also. Your table used to be set with silverware, now you have to pick up your silverware by the drink machine. They also used to have the hot mustard available on a rack by the drinks. Now if you want some you have to ask. Seems the small plates are a little less than the regular plates were before the change and the large plates are more than before.
Today my brown rice was about 5 minuets from being cooked. I was offered to remake my meal but then I would be eating when everyone else was done waiting for me, so I did not ask to have it redone.
I really do not like the way the restaurant has been changed.

We stopped in at Pei Wei for a late dinner. Despite being packed the staff was very friendly and did not seem harried like another location I visit.
Our food was done in a reasonable amount of time and delivered to the table.
The Kung Pao chicken was good to very good. Light on spiciness despite ordering extra but they did have the sambal olek sauce available to spice things up.
The chicken teriyaki was good. Even the toddler with us had some and liked it.
We also had a bit of confusion. I attempted to get two orders of pad thai; one to go and one to eat there. Unfortunately I did not review the order at the ordering station. When I wondered where the second order of paid thai was when our food was delivered I checked the receipt and noted it was not there. Pei Wei brought us a second order anyway with out charging.
All in all the food was good but the service was far above what I expect at Pei Wei. It was a nice end for a long day.