S & F Automotive

I have been a customer of Scotts since 1994! He is always honest… no fluffing the price. his work is impeccable all the time! Super nice to deal with… he is not grouchy… always helpful and easy going. no matter what my silly issue might be. like the noise that was driving me nuts. and he could of charged me some terrible price to «fix it»…instead he found the noise sprayed lubricant on the dry bushing and sent me on my way. no charge.just a smile and your fixed… that’s honesty! Love S&F!!!

I have been using S & F Automotive for years now. Scott and Fran are the nicest people! Scott is always helpful and he tries to keep the costs down by always offering the best route to take with my vehicles. Recently I had an oil leak and dropped the car off at Scott’s place. Scott assured me that the cost to repair would be minimal and not to worry. He was right! The problem was an oil sending unit. I called a few days later with another problem and over the phone, he described which part is probably stuck and using some WD-​40 should do the trick! I followed his instructions and the problem is solved. I bet any other shop would have asked me to bring the car in… spray a little of that stuff and charge me $ 50 for their time. NOT SCOTT.
I truly appreciate Scott providing low-​cost solutions before we get into the costly repairs. When I take my vehicles to Scott, I don’t have to worry about how his shop may turn a small repair into an expensive deal… Scott and Fran are both very honest people. I truly feel that Scott and Fran are like family and I wouldn’t even think about taking my vehicles to anywhere else for a repair.
Oh one more thing: I took my son’s truck there for a repair. Scott called and told us that someone had hit the truck and put a dent in the side. Scott told me to take it to the body shop and get it repaired at his expense… no worries. You want to talk about honesty? There you go! One thing I didn’t tell him, there was already a dent there and we did NOT get it fixed on Scott’s dime. Great relationship!

Beware… I inherited a truck just over two months after the prior owner was charged too much for work that wasn’t right and caused even more problems. I am not just a guy complaining but I am truly wanting to warn you. Scott (mechanic and owner) told me he would not honor any warranty right before Frances (not sure the relation but must be part owner) told me they would. They charged almost of double of RETAIL for parts and for many more hours than they should have to do the work. I have the receipt the old owner gave me and have talked to numerous other shops prior to writing this. The upper and lower ball joint were replaced as well as the left outer tie rod. I brought it back in after I had been told the uppers already had play in them. Of course, that was ‘not seen’ by Scott. When he originally went in after the ball joints he disrupted the axle seal and didn’t even properly secure the axle dust covers causing even more damage. It is hard for me to believe that Scott didn’t see that when it left his shop but I can not prove that part unfortunately. The other parts of the steering were slapped back together without even telling the prior owner of potential steering issues, etc. This truck has a bad drivers side shock, shot inner & outer tie rods as well as the sway bar links all making a ton of noise in the front end. The vehicle was let go and put back on the road with all of those problems that could not have happened in the past two months. I am not sure if this was brought up to the prior owner but I assume it wasn’t because it wasn’t documented on the Invoice. Please keep in mind the truck was picked up and paid for on 2÷7÷12 and I just left the shop today, 4÷11÷12, to be told that I was out of luck as far as any help on the truck. You be the judge… they charged $ 1,268.92. Parts were +/​-​$ 250 at most… $ 1,000 in labor and ‘fluff’!!! They took the old owner for more than a retail dealer would charge!!! The Invoice shows $ 563.09 in parts alone and $ 536.25 in labor. Scott even charged labor to put on the tie rod which had to be removed to work on the Ball joints. I like to refer to that as double dipping. I gave them a chance to make this right prior to writing this. Again, I am just trying to save you potential money and stress. I am having to eat this repair and have a reputable shop repair what they did.