The Walking Company

Glendale, États-Unis

3.9

15 avis

Accepte les cartes de crédit

Contacts

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Téléphone :
+1 818-246-7262
Adresse :
2155 Glendale Galleria, Glendale, CA, 91210
Glendale
Arrêts et stations de transports en commun proches
2.4 kmGlendale
2.8 kmCommuter Express 549 To Encino
2.9 km409 Commuter Express to Sunland/Sylmar
Catégories :
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Carte

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Informations professionnelles

Cartes de crédit acceptées
Oui
Parking
Garage
Parking à vélos
Oui
Accessible aux personnes à mobilité réduite
Oui

Aujourd'hui

Aujourd'hui –
Heure locale (Glendale) 20:21 samedi 31 mai 2025

Horaires d'ouverture

lundi –
mardi –
mercredi –
jeudi –
vendredi –
samedi –
dimanche –

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15 avis sur The Walking Company

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Évaluation du lieu : 5
Glendale, CA
I just left this store at Glendale Galleria and I was assisted by Michael Manzano and I am very impressed by his customer service. He exceeded my expectations! Very good customer service; he takes his time and makes sure that he attends to his customers one by one! Great and excellent customer service! By far my best visit here at The Walking Company.
I will come back again in this store and I will recommend Michael to all my friends and relatives!
Excellent service, Michael!!!
Also the other guy who is there tonight is very good!
Évaluation du lieu : 5
Burbank, CA
This is the only company I’ve heard of that really can help people find the right shoes and it’s true. I have rheumatoid arthritis and am only 32 so I needed shoes to help my feet but are also cute! Tommy helped me and was amazing. He spent well over an hour with me. He checked how I walk using a computer and pulled the perfect orthotic insoles for the shoes I tired on. He was so knowledgable, helpful, and just a nice guy. Ask for Tommy, for sure he can help you if you are suffering from any feet or back pain.
Évaluation du lieu : 1
Burbank, CA
Horrible customer service; completely awful. I felt absolutely uncomfortable asking them anything because of the continuous eye rolls they were giving their customers; unacceptable.
Évaluation du lieu : 1
Los Angeles, CA
TERRIBLE CUSTOMER SERVICE. This is like a divorce. This was my go-​to store for shoes. Spent thousands over the years. Had one problem and customer service became non-​existent. Even tried main company’s customer service who referred problem back to local Galleria store. No one has contacted me. Shoes were unworn. I was returning late because post office delivered late, so no refund. I will not buy from them again. My thousands will go to other stores from now on.
Évaluation du lieu : 5
Los Angeles, CA
I needed a new pair of shoes for my serving job. I usually buy cheap shoes at payless, but being on my feet 8 hours a day in a busy restaurant; my feet were screaming at me, «No more!» I finally decided to break down and spend the money on a good pair of shoes.
Monica was so helpful and professional and helped me pick out just the right pair. They even have this really cool computer that takes a 3D image of your foot!
Will definitely be back when it’s time for another pair!
Évaluation du lieu : 5
La Crescenta-Montrose, CA
Visited on 4÷24÷2015 and had a wonderful experience. Brought in my 88 year old dad who is very sassy at times, to buy him shoes for my wedding. My mother was also with me to help out. Rebecca was the gal that helped and she handled my father perfectly. She was able to measure him and provide him with new insoles to help out his feet. Very informative and listened to his needs and was able to deliver great customer service to him. I only came it to purchase shoes for him, but… I ended up purchasing a pair for mom and myself. There were also a few other gals in shop that day and they too were a great help. I will be shopping there again in the future. Thank you Rebecca for all your help.
Évaluation du lieu : 5
Los Angeles, CA
Chanel was so helpful and friendly and I love my new Dansko sandals! I would come here again for quality, comfortable shoes.
Évaluation du lieu : 2
MONTROSE, CA
I came in today, and one of the women who worked there looked like she could not be bothered. I mean, just utterly bored. She saw me come in because I looked right at her, and she moved like she was going to stretch, but she ended up just flipping her hair with both hands. I looked around the store for a couple of minutes to see if she or another employee would approach me (there were 4 other customers presents, and one was being helped that I noticed), and no one did. I left.
Évaluation du lieu : 5
San Gabriel, CA
I rarely write a review for a shoe store but this one was exceptional. The Customer Service reps inside this store were phenomenal. I have never bought a shoe from The Walking Company before as I think it is pretty expensive but after trying out the shoes and getting the service, I was sold.
I bought a pair of the Abeo and they upsold me for some shoe insoles but I ended up returning them. The fact that the rep got down on his knees to put on my shoe and tie my shoelace was crazy.
Évaluation du lieu : 5
Los Angeles, CA
Great service. Great product. Dillon was a star! Would advise folks (already have) to come here for highest grade of service.
Tamar
p. s. I never write Unilocal reviews… that’s how good this experience was!
Évaluation du lieu : 1
Los Angeles, CA
Horrible customer service. Women was so rude like I was wasting her time being there. She looked sloppy her hair was in a messy bun, her clothes looked like pajamas and she had so much attitude. I just walked right out. Will NOT ever be back to this location! The women was middle eastern and my «experience» was Monday July 1st 2013 morning.
Évaluation du lieu : 4
West Hollywood, CA
Can I truly judge the staff since I usually walk in there determined to buy the latest style of Dansko and already know my size? However, they never try to sell me something I’m not interested in and the price is comparable to what I’ve found online — with the benefit of wearing them out the door. Who needs to wait for UPS?
Évaluation du lieu : 5
Los Angeles, CA
I am a healthcare professional and it has always been hard for me to find good and comfortable shoes. This store, although pricey, has a good selection of good, comfortable shoes (that may or may not be the most fashionable given your tastes). However, I find that for my purposes they carry a great selection of shoes needs to fit my needs and have always been greeted with great customer service. I also love their bamboo socks– they are comfortable and soft!
Évaluation du lieu : 5
Los Angeles, CA
I purchased a pair of Clark Unstructured shoes. I love them. Extremely comfortable. The service was great. I really liked analysis of my footprint. I hadn’t heard of the store until recently, and I definitely will be a returning for more shoes.
Évaluation du lieu : 4
Alhambra, CA
4 stars for the shoes. 2 for the people who work there. no sense of humor, only a couple of them actually know anything about the shoes, and they’re not the most helpful of people.
but if you know what you want and what you want are comfortable (not always the most fashion forward), good quality shoes, this is the place. if you’re looking for a bargain, look elsewhere, there is rarely a sale. good selection of socks and other miscellaneous stuff for a long walk. hence the name.