Wave House Cleaning

I have used Wave House Cleaning twice now and I’m a true fan. I am a pet sitter and have hoards of dogs in and out our house so it gets super dirty. I am usually too embarrassed to get cleaners to come in because it can get really out-​of-​hand dirty. I was desperate at one point and looked on Unilocal for a cleaning service. I came across Wave House Cleaning and decided to give them a call. Melissa and Daniela were SO responsive to my online booking and sent Elizabeth the very next day which was less than 24hours! Elizabeth was incredible. She single handedly turned my nightmare pig-​pen into a spotless, clean wonderful place to be. She was fast efficient and so pleasant to be around. She managed all my animals and understood that some of them had to be kept apart and in separate rooms. When I booked them a second time and had to cancel last minute because my husband got sick they waived the cancellation fee and were so understanding and helpful. I recommend this company and service to everybody and believe that everyone should support local business! Thanks Wave House Cleaning!

Admittedly, when we first used this service I wasn’t wowed by the «deep clean.» The place looked ok, but it wasn’t great. At that time, I didn’t think we’d use them again.
Then it happened. I had friends coming over for dinner and then realized I was up a particular creek without a paddle in the cleaning department, so I reached out to Wave again. Let me just say, Daniela is on her game, her response time is really fast and she answers any question I’ve thrown at her. Their customer service is top notch in my book.
They sent Ana this second time around and I feel like they sent an angel from the cleaning realm. She came in, assessed the chaos, and tackled every inch of my home. She was kind, professional, thorough and FAST! We chatted a bit but I was mindful of the fact that she was on a cleaning mission so I didn’t want to distract, but I really enjoyed her energy and focus.
Needless to say, we’ve already arranged a follow up, and of course requested Ana. She gave me hope that our little bungalow with three furry pets can be every bit as beautiful (and clean!) as a home with zero fur babies.
I will own that we didn’t communicate our disappointment to the company the first time around, and I think we should have because they had already demonstrated their high quality customer care through their prompt, courteous response to inquiries. In the future, I will take the time to communicate any issues I have to them because I know we’ll be able to come to a resolution.
I’m a fan of Wave, a huge fan of Ana, and I’m so glad we found this company and gave them another go! Thank you!

I’ve hired Wave Cleaning a few times. They are professional, detail oriented and very thorough! I am exceptionally picky with cleaning services and have tried probably 10 different ones since I moved to LA in 2006. This one delivers high quality service for the price– great value! Tip– if you are picky about cleaning products like I am and would prefer a certain brand, they are happy to use the ones you provide. (They provide their own cleaning products if you don’t have a preference.)

So I love it when stuff like this happens. Apparently my complaint went into the cyber vortex and the good folks at Wave House Cleaning thought the matter was settled. Luckily for me and all of you that like to have a clean house, Juan Alvarez, owner of Wave House Cleaning followed up with me to see if he could fix the situation. They came out and did a redo for free and left my house looking much better. A sparkling and detailed job.
I am going to give them a chance at cleaning my house on a regular basis– stay tuned for act 3. For now I give them 5 stars and say it’s worth it.
Above all, they really understand customer service and were gracious in remedying the situation.

Michelle and Sergio are the best! Very friendly, professional, and thorough. They came to clean my office and I hired them for my home. I recommend them…

When we moved to CA, we did not know anyone and had no resources to find a cleaning service. We referred to Unilocal to help us find a reputable and good service. From the first phone call when speaking with Melissa, and everyone since have all been very receptive and professional. They are excellent with communication and always willing to address any issues and concerns. We had one visit that we were not happy with and when we notified them, they were very professional and offered a second cleaning to rectify any issues. The cleaning people have been very nice and other than the one incident, they have been very thorough. We have been with for 8 months now and will stay with them until we leave CA. They are price competitive on the lower end and make the billing and payment system very easy. We would recommend this company to everyone!

During my visit in L.A. for the Holidays, I rented an apartment in Little Tokyo. As things got a little out of control with kids. We looked for a service that could help us with the cleaning, so we wouldn’t have to take time away from our vacation.
We made the appointment during the holidays and the staff was cordial and very helpful. The cleaning staff made it on time, I even received a phone call to let me know they may be a little tied with time, since they were coming from a different appointment — but they arrived on time and went into action. Needless to say, they did a great job and cleaned the house better than it was prior to our arrival.
If I lived in L.A. I would hire this guys without question to clean my house on a weekly basis.

Needed to clean up the place to show for open house. Found this place on Unilocal and went for a deep cleaning since it was the first time we were using their service. The communication with scheduling and administration part was great. We had 2 rooms and 3 bathrooms to clean and we also purchased the windows add-​on for an extra $ 15. Two cleaners arrived on time. They were very nice and professional but it was hard to communicate exactly what we wanted done as they didn’t speak English very well. When they completed the first bedroom/​bath, they asked to go through their work to see if anything was missed so they can make sure they get everything. They didn’t dust a lot of the doors and had to go back to that. The next time they asked if they missed anything was when they finished cleaning the place and they were already out side the front door with their cleaning supplies. They gave the impression that were ready to leave and I had to rush to do a quick run through of the house to so they can go. When I had more time to go through everything, they missed dusting a good portion of the kitchen and didn’t do a good job of removing the water stains off of faucets in the showers or cleaning the tile.
Whenever I’ve used professional cleaners, either independent or via a company I’ve always have a few «wow» moments where they got something cleaner than I thought it could be. I didn’t have a single one of those moments here and much the opposite, on further inspection, could a lot of places where I felt they cut corners.
Overall, I wouldn’t consider this much of a «deep cleaning.» I will surely not sure them again.

First time using a cleaning service. Everything was cleaned like they describe online. I would definitely say they care for their customers and want to do a good job. If there is something you don’t fine satisfactory, you just have to let them know so they can make sure it is done right the first time. I have no problem with using their service again.

I used their services several times and they did a great job. They were on time, they thoroughly cleaned the house and they provide excellent service to my question. Very responsible and Profesional service, I would highly recommend to anyone.

Excellent work honest friendly my house looks spotless !!! I will highly recomended to my friend. And family. Very good prices and always. On time

This was the first house cleaning service I’ve tried, and I’m happily going to stick with them. Anna was so sweet and efficient and the deep clean was exactly what I needed. Compared to the other quotes I received from cleaning services, they were less than half the cost. Totally worth it. It’s the perfect stress relieving gift to yourself.

I had a pre-​Thanksgiving need to clean our house and tried Wave for the first time. The appointment was easily made and the office staff was responsive and attentive. On the cleaning day, the two team members spent the time needed to do a deep cleaning and did a great job. I will use them again.

I read so many good reviews so I’ve decided to go for it ! The administrative process was pretty good, they were easy to get in touch with and are very responsive through email and over the phone. However the cleaning team was very disappointing. I’ve paid for a move in deep clean and paid extra for fridge cleaning AND I have paid extra for cleaning the closets and cabinets and to my surprise I came home with a SUPER DUSTY guest room closet !!! It was disgusting ! Other parts of the house was only acceptable ! To be honest I don’t know how they got so many stars !

I went to LA for a week and and I stayed on a airbanb on Burbank and I call the guys from wave house cleaning to clean the house after my week there.
They were really nice from the office to cleaning. Samantha went trough all the surfaces, clean all the hair that i left behind and did a pretty good job on the kitchen.
Thank guys for coming the next day. You guys did an Amazing clean job. I definitely are going to use you next time coming to LA.

They lived up to the hype. Great communication and service. They were there on time, and is nice being able to pay online. Questions were answered quickly as well. Highly recommended,

I have been so hesitant to bring in a cleaning service. I did not 100% feel comfortable with people in our house that we did not know and did I really need to pay for our house to be clean?
I contacted Wave House Cleaning after doing some extensive Unilocaling and I heard back within a few hours. Two women arrived at our house on time yesterday morning and they were SO nice! I asked if they would be willing to lock up the house and leave the key under the mat as I would be at work when they were anticipating to be finished and they had no problem doing that.
EVERY single corner, shelf and wall was spotless. They even cleaned the shelves inside our medicine cabinets! Our bathtub did not even look this clean when we bought our house. My fiancé and I were blown away. We were SO stoked to have a spotless house and it was absolutely reasonable. I paid extra for the inside of the windows to be cleaned but it ended up being $ 120.00.
SO relieved to have found a reliable and trustworthy cleaning service who goes above and beyond expectations.

We’ve had several different companies come out and clean our house, but Wave House Cleaning has done the best deep cleaning job of all time. Jonnathan and Daniela showed up, very professional and courteous. They took their time to clean in great detail from appliances to the floor to all the nook and cranny around the base boards and kitchen cabinets. They used green products per our request– always better to specify such details at the time you’re setting up your appointment so they will have all the necessary products when they arrive at your house. Very pleasant couple, they were very easy to talk to and they actually LISTEN to your questions and give detailed explanations.
Will defiantly refer them to friends/​family and will use them again. Thank you Waive!

I have been using Wave House Cleaning for the last 2months, pateicia and beatriz do an amaizing job. They get in all the places. I have them come to my home every 15 days for cleaning. Great price and they are so nice and accommodating. I recommend them from the office to the cleaning teams they all did a great job on my cleaning expirience.
Thanks wavehouse.

My experience with Wave House Cleaning was beyond all my expectations. Not only do they charge reasonable rates, everything is clear and upfront. You know exactly what you will be charged.
They are also very responsive, courteous and thorough. I’m so impressed with Daniela and Jonathan and their team, that I had to write this review.
I rather have good, reliable service to clean my place then fret and feel anxious about the collecting dust, dirt and mess. I will definitely sign on for a regular cleaning from Wave.
Great people and great work.