Albertsons

Please bring back the self check out lanes or hire some people to man the express check out lanes. This store used to be so convenient to run in and buy the odd item. Now it is most assuredly not. It takes forever to get out of the store. The express lanes are often completely unmanned and I’ve never seen more than one register open when they are manned.

I ordered a cake in the bakery dept. last night. after the third person came to help me I finally got the best and most helpful person Deborah was so helpful and nice to work with. She had great ideas and made the decision so much easier cause she was eager to help. What a difference it makes to get someone who really cares about the job and does it happily.
Thank you to her.

Still the same lack of customer service. 2 people on registers so the rest must be floating around the store. Wrong, it’s like they’re all hiding cause they don’t want to answer questions.

I have not always been an Albertsons fan, but Ralphs left me no choice closing the Duarte store, the Covina store some years ago, and now the Glendora store on Grand is going away soon!
Anyways, I was mildly surprised at how large this Albersons store is inside, it took me a while to find everything, but I usually go later at night to avoid crowds, so getting around was no problem. Found everything I wanted, so its all good! Everything seemed clean and the Produce section is Huge! I think I have found my new local store!

Bought bad organic carrots and organic white mushrooms. Over a week past the sell by date. I came back to exchange and all of the organic white mushrooms on the shelf were past the sell by date by at least a week (!!!). Luckily, there were fresh organic carrots. I am glad they let me exchange my items without a hassle. Really disappointing, inconvenient, and perhaps hazardous.
I wanted to notify the store director /​manager but the customer service desk was empty with a long line forming… I ended up calling the customer service line to file a complaint after leaving.
Overall, there’s usually only one or two check out lines open. There is self checkout but these things are problematic and stop working all the time. Prices are a bit on the high side. Store is clean and so are the restrooms.
My advice: shop at Trader Joes or Costco for food items if you can. Check the dates on the food you buy, especially in the produce section and on organic items.
This place could be so much better if just a few things could be fixed, starting with keeping fresh food on the shelves.

They have a Starbucks! :D and the baristas are really nice! Especially Cindy G!
I go between calls to pick up a sandwhich and some fruit. Food is always fresh! The parfaits are delish, the fruit isnt frozen! Great selection of sandwhiches and fruit bowls. Great store!

This is about the bakery. I asked the girl if she would draw a couple palm trees on my cake, since my dad’s birthday was a Hawaiian theme. She says they don’t do freelance. Not very helpful. So, I went to Ralph’s instead and the lady there was so nice. She gave me plastic palm trees, surf boards, and other things to put on my cake at no charge.

Sometimes they run out of stock on sale items. The staff is nice and the floors are clean. I’d rather come here than Ralph’s.

With a very easy request as to it is safe to assume
that the flowers each morning are the same since the day before. I was answered rude and taken to someone else who took my question then just ok bye. Without further information about my going to be huge purchase. Done with this half ass service.

One of the Cleanest most organized supermarkets I’ve been too. always love going to Albertsons and this by far one of the nicest. They have a real nice section dedicated to prep foods. Prepackaged stir fry veggies, stuffed mishrooms, stuff for salads, stews, fajitas, etc. Makes it nice to have to go around and by everything separately sometimes. Also has a Sushi bar by produce that is PREPARED daily.

Floral department only
a week before graduation I ordered three dozen balloons gold, the night before graduation I called and verified the order, was verified. Arrived to pick up the Balloons day of graduation, the order form was sitting on the counter in the floral department. Order hadn’t been filled for three dozen balloons, produce manager spoke with me and my son about the balloons nothing was ever done, no balloons for grad party. produce Manager wanted to come in next day for gift card? Didn’t offer replacement balloons that day of the party. Semi reason I was given by produce mgr why order wasn’t filled? «3 dozen balloons that’s like 50 dollars?» I go to Albertsons every single day and this is extremely disappointing to me, will never use the floral dept again. Fried to get some balloons on the spur of the moment just so we’d have a few balloons, they were all picked over and the Produce Manager couldn’t use the helium tank. Felt like Cheistmas with the Keanls looking for a holiday ham at this point with a houseful of guests