Foothill Presbyterian Hospital

I brought in my husband last night due to severe tooth ache. He was called in within 10 minutes of check in. As I waited for him, I observed how professional and friendly everyone was. One ER technician came out to get a wheelchair but an elderly woman sitting in a wheelchair needed directions to a nearest restroom. The gentleman quickly escorted her to the nearest restroom and came back for the wheelchair and proceeded back into the ER. I was extremely satisfied with the entire visit. They made sure my husband had transportation before giving him strong pain medication. I highly recommend this hospital.

Me and my mother rushed my one year old nephew to the hospital yesterday. We were scared out of minds but the AMAZING ER staff were incredibly quick and helpful! I am so gracious for how well they took care of my nephew and how calm they managed to keep me during this moment of crisis. The staff was so good to me and my family. I am so gracious for all their hard work!!! My nephew is doing great and back to being the normal monster he has always been

I will always go to this hospital only because its been my hospital my entire 24 years of life. I’ve been to the ER and also admitted here. They took good care of you… once you actually get in. Last time I went to the ER for an asthma attack, they took 2 hours to even check my oxygen levels let alone put me in a room and stabilize me. 2 hours… and I could hardly breathe. A little boy came in 45 minutes AFTER me for the same reason (and seemed to be better off than I was) and they checked him and sent him back 3 minutes after he got there (his levels were better than mine). I get he’s a kid but someone having an asthma attack needs help immediately, regardless of age. Once I was in they took great care of me and got my levels back to normal which I’m forever grateful for. Everyone is extremely nice and they actually care.

I went to the emergency room on Saturday, 4÷9÷16 with a severe infection that resulted in an ambulance ride to another hospital. While the waiting room was crowded as usual I was lucky to be in the care of a nurse named Andie. She provided excellent and compassionate care during a very difficult time of my life. The four star rating would have been lower due to the wait time bus as for Andie, she is a definite 5 star nurse!

I really wish I could give negative stars. The ER nurse my dad had was horrible. My dad was in the trauma bed and the nurses ONLY patient. Before the nurse hangs meds he is having a personal conversation with another employee about selling his truck, while my dad is gasping for air!
The monitor showed my dads respirations and heart rate dropping and the nurse ran away! I would not recommended this ER to anyone. One bad apple…

Amazing hospital! Great nurses and doctors. They help you as quickly as they can. Sometimes it may be a long wait but just think about the lives they’re saving while you wait. Be grateful that you have someone qualified to help you with your problems. The nurses try their hardest to accommodate you. Some might have as many as 5 patients at a time with one or two doctors on duty. The whole staff is kind!

Took my mom to Foothill Pres Emergency yesterday. The staff was great from check in to check out. The doctor and nurse who took care of my mom were both kind, informative, and professional. This was a different experience then I have had in the past at this hospital. So, whatever changes you have made, I am impressed.

Just make sure you don’t get the early morning shift doctor (Initials SK). After she told us she wouldn’t admit my husband because dehydration, low blood pressure and extreme weight loss and pain were not an emergency (this after being bounced around from Dr to Dr for 5 months), I broke down crying from total frustration, she came storming back and said «why are you crying? you should be happy your husband is fine». If you are going to choose a noble profession, then you should also be compassionate, the two should go together. The staff was great, she was not!!! Next time I will go to a different ER, even if I have to drive further, just from fear of getting her again.

Don’t go here unless you want to die in a hallway. 2^nd time here and we waited 8 hours. Last time we came here my husband was having trouble breathing after surgery. We waited 7 hours they said nothing was wrong according to his CAT scan and X-​ray and they prescribed gave Valium and sent us home. His primary doctor told us 3days later that it showed he had a collapsed lung on the night we were there. All the beds are full with one doctor this is crazy. The doctor can’t focus and concentrate on every patient. It is both frightening and sad to see what healthcare has come to

I came in to the ER today with my partner. When we were there we heard a little old lady next to us who was scared and didn’t feel well. The doctor came in, spoke with her for a few minutes and then he started to sing Frank Sinatra to her! When he was done, she clapped and was so happy to have someone give her attention.
Aside from that awesome Doctor, all the nurses and other staff members were more than helpful and caring. We saw Mari who was attentive to not only us but all the patients in the ER. She made sure everyone had what they needed and treated everyone the same!
We love this hospital. We will come back here anytime we have an issue.
Thank you!

My dad was brought here to the er by ambulance due to heavily vomiting blood, but I’m super happy to say they took very good care of him. He had lost so much blood that he almost slipped away from us but they were able to stabilize him and because of them (and God) he is now alive and back to normal. I am very thankful to them. Had no problem with the staff, all were courteous and patient with us when asking for updates and visiting frequently

I would say that the night shift docs and nurses were sweet kind and helpful
However the day shift was the complete opposite!
So 5 stars for the peeps
2 for the people

Wow we have some spoiled, nasty people in these surrounding cities! I say you shouldn’t willingly go to an ER and then do nothing but complain — try doing the job of ANY of those people for 6 hours and then see how much you would want to hear people complaining about you! Anyway, I was taken to the ER last night in an ambulance following a seizure, and everyone was kind, courteous, and professional… EVERYone. Yes, I had to wait, yes it was annoying that I asked for a pillow and they didn’t have any available at the time, but given how busy it was, and how glad I was to just be conscious, well… it was a great place for me! They also took good care of my son, who is only 11 and was so scared to be alone and have to wait for my husband to arrive. If you have to go to the ER, this is a GOOD one to get to… :)

DO NOT EAT from the cafeteria here. The nastiest food ever. Pizza slice for $ 2.50 and taste like canned tomato soup. If I would have been able to park in the parking lot again due to high traffic I would have left and ate off the floor.

Yesterday was my second and last time at this ER. I was there for 4 hours, and it was not even that busy. The problem is they have two nurses who do everything. There was not even a doctor present, only a Nurse Practitioner. While she was very nice, she spend the whole time chatting with the other Nurse Practitioner while the two RNs ran around like crazy.
Everyone is very nice, which is the only thing this ER has going for it. I sat in a chair for 4 hours. Never was I placed in a bed, not even after they gave me IV drugs that make you tired. I almost passed out in a chair. My other half had to demand they release me, because I was falling asleep sitting up.
I was given a steroid injection that immediately made me sick to stomach. My brother who is in his second year of medical school said, the Nurse Practitioner should have known it would and given me anti nausea before and not after.
I have No problem being seen by a PA, but when the bill comes, I better not get charged for a doctor because I didn’t see a doctor. No instructions were given on what I do if my allergic reaction gets worse.
Overall I am extremely upset with the service I was provided. That hospital is understaffed and if there was a real emergency it would be the last place I would ever go.

I gave 4 stars because of yesterday’s crew, Shelby, Diane and Anna and support. They are very friendly, accommodating, concerned, cared. Was reading other reviews and was surprised with what I read.
Now I understand. Crew right now, totally opposite. To think they are the more senior staff, since they work first shift. I hear a lot of laughing amongst them and some back talk. Do not see and feel compassion, at all. EMTs show more love for what they do than RNs.
And the wait for a bed, it’s been 15 hours. Is this typical? Ridiculous.

I HAVE NEVER HAD A WORSE EXPERIENCE. I went into the ER in January and my insurance covered the entire bill. I only a co-​pay, which I paid within the month. For whatever reason the hospital has been mailing bills saying I owe THOUSANDS even though I actually have a zero balance, which has been verified online and in emails.
No one responds to messages I’ve left online or on the phone, and when I call and get redirected to another branch the line doesn’t get answered. I’ve refrained from posting a negative review here because it’s the closest hospital to APU and surrounding communities but this has been AWFUL.

10 star, Well taken care of, nurses really caring an helpful. I’m now a father of a beautiful baby girl an I recommend this hospital for others. From the security guard to the cafeteria employees to the doctors an nurses thank you for this first time experience.

A hospital like this makes me reconsidering seeing a ER doctor and consider seeing a backalley doctor who works at McDonalds by day. I would compare them to a bunch of primates but I think monkeys might be more qualified than them considering they have a higher IQ. If you have any family members you’d like to get rid of take them here.
We took my grandmother in who was showing blatant signs of a stroke and they checked, blood, EKG, urine, and CT. Brenda Hayakawa, I won’t even bother calling her a doctor since we got to see her work firsthand, was onstaff and informed us she had no diagnosis after making us wait over two hours for CT scan results that we were told would be back in forty minutes. Altogether our stay there was about five hours. She referred us to a neurologist and sent us home. If you are going to be that useless the least you could do is get us a rush appointment yourself.
We ended up being referred to Hunington Memorial by someone unrelated to Foothill Pres and what great help that was. Our ER doctor there was great, professional and caring and the doctor we got in the stroke unit is the same.
I don’t know if the doctors at Foothill Pres are just in it for the money or just don’t want to be working so late so they just stop caring about human life but I don’t really care. My grandmother would be in a lot better condition if we had gotten her to a good hospital first. Don’t ever feel like you should go to a hospital because it’s close to your house it could mean a big difference.
I’m sure the appeal of getting paid to just point someone to another doctor is big to a lot of people. Lots of money, little work always is but you would think a doctor would be more concerned about people’s wellbeing.
Next time you think about going to Foothill Pres consider going to a doctor working out of a seedy motel first.

It feels odd reviewing a hospital, but hey fair is fair. This is our second visit to the FPH ER in as many months and the staff once again exceeded expectation. Then again it’s an ER so the last thing on your mind is good service. But the fact is the staff makes the experience manageable which is welcome in times as these
Organized. Efficient. Qualified and friendly.