Kathy is a real PROFESSIONAL cleaner! She knows how to get it sparkling clean, without scratching things, etc! I had a cleaner come once and took the finish right off my table! Kathy told me she has been doing it 30 years. It shows! She knows how to treat her customers! Also, she can speak perfect English! I like my place done a certain way, and if I can’t communicate with you, I can’t tell you that! Kathy is great with me, even though I’m really picky lol!